Influence of client involvement on internal organization and performance of architectural design offices
This study investigates how client involvement impacts the internal organization of architectural design offices, focusing on team dynamics and project performance. A mixed-methods approach that combines social network analysis and Likert-scales is employed to evaluate communication, collaboration,...
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| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Taylor & Francis Group
2025-04-01
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| Series: | Journal of Asian Architecture and Building Engineering |
| Subjects: | |
| Online Access: | http://dx.doi.org/10.1080/13467581.2025.2494093 |
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| _version_ | 1849315936803225600 |
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| author | Wilson Chiguano Tito Castillo Andrea Zárate Alexis Andrade Kleber Jaramillo Rodrigo Herrera |
| author_facet | Wilson Chiguano Tito Castillo Andrea Zárate Alexis Andrade Kleber Jaramillo Rodrigo Herrera |
| author_sort | Wilson Chiguano |
| collection | DOAJ |
| description | This study investigates how client involvement impacts the internal organization of architectural design offices, focusing on team dynamics and project performance. A mixed-methods approach that combines social network analysis and Likert-scales is employed to evaluate communication, collaboration, and trust between clients and design teams. Key performance indicators are used to measure project outcomes, while correlation analysis examines the relationship between client involvement and project performance. The findings reveal significant correlations between client involvement and the internal organization of architectural design offices. High levels of client communication and collaboration are positively linked to improved project performance, including higher design quality and better adherence to timelines. Trust between clients and design teams further enhances communication and decision-making processes. The study also highlights the influence of project type, scale, and location on project outcomes. Larger projects face more complex communication and collaboration challenges, underscoring the importance of tailored management strategies. Client involvement is a critical factor affecting the organization and performance of architectural design offices. Effective management of client relationships can improve team dynamics and project outcomes, while strategic engagement practices are essential for addressing country-specific factors. This study provides valuable insights into optimizing client relationships to enhance project performance and team efficiency. |
| format | Article |
| id | doaj-art-e2974c9db7e54e7f84fabb6c462c19a8 |
| institution | Kabale University |
| issn | 1347-2852 |
| language | English |
| publishDate | 2025-04-01 |
| publisher | Taylor & Francis Group |
| record_format | Article |
| series | Journal of Asian Architecture and Building Engineering |
| spelling | doaj-art-e2974c9db7e54e7f84fabb6c462c19a82025-08-20T03:51:59ZengTaylor & Francis GroupJournal of Asian Architecture and Building Engineering1347-28522025-04-010011110.1080/13467581.2025.24940932494093Influence of client involvement on internal organization and performance of architectural design officesWilson Chiguano0Tito Castillo1Andrea Zárate2Alexis Andrade3Kleber Jaramillo4Rodrigo Herrera5Universidad Nacional de ChimborazoUniversidad Nacional de ChimborazoUniversidad Nacional de ChimborazoUniversidad Nacional de ChimborazoUniversidad Nacional de ChimborazoPontificia Universidad Católica de ValparaísoThis study investigates how client involvement impacts the internal organization of architectural design offices, focusing on team dynamics and project performance. A mixed-methods approach that combines social network analysis and Likert-scales is employed to evaluate communication, collaboration, and trust between clients and design teams. Key performance indicators are used to measure project outcomes, while correlation analysis examines the relationship between client involvement and project performance. The findings reveal significant correlations between client involvement and the internal organization of architectural design offices. High levels of client communication and collaboration are positively linked to improved project performance, including higher design quality and better adherence to timelines. Trust between clients and design teams further enhances communication and decision-making processes. The study also highlights the influence of project type, scale, and location on project outcomes. Larger projects face more complex communication and collaboration challenges, underscoring the importance of tailored management strategies. Client involvement is a critical factor affecting the organization and performance of architectural design offices. Effective management of client relationships can improve team dynamics and project outcomes, while strategic engagement practices are essential for addressing country-specific factors. This study provides valuable insights into optimizing client relationships to enhance project performance and team efficiency.http://dx.doi.org/10.1080/13467581.2025.2494093design officesclient involvementproject performancesocial network analysis (sna)team dynamics |
| spellingShingle | Wilson Chiguano Tito Castillo Andrea Zárate Alexis Andrade Kleber Jaramillo Rodrigo Herrera Influence of client involvement on internal organization and performance of architectural design offices Journal of Asian Architecture and Building Engineering design offices client involvement project performance social network analysis (sna) team dynamics |
| title | Influence of client involvement on internal organization and performance of architectural design offices |
| title_full | Influence of client involvement on internal organization and performance of architectural design offices |
| title_fullStr | Influence of client involvement on internal organization and performance of architectural design offices |
| title_full_unstemmed | Influence of client involvement on internal organization and performance of architectural design offices |
| title_short | Influence of client involvement on internal organization and performance of architectural design offices |
| title_sort | influence of client involvement on internal organization and performance of architectural design offices |
| topic | design offices client involvement project performance social network analysis (sna) team dynamics |
| url | http://dx.doi.org/10.1080/13467581.2025.2494093 |
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