Evaluation System of Mobile Internet User Experience Based on Big Data Analysis
Following the evolution of mobile network and the development of smart devices,the mobile internet services emerge rapidly with fierce competitions,in which,improving the users' perception is quite important to win the victory in the competition.A users' experience evaluation mechanism for...
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| Main Authors: | , , , , |
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| Format: | Article |
| Language: | zho |
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Beijing Xintong Media Co., Ltd
2015-04-01
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| Series: | Dianxin kexue |
| Subjects: | |
| Online Access: | http://www.telecomsci.com/zh/article/doi/10.11959/j.issn.1000-0801.2015057/ |
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| _version_ | 1841529570914729984 |
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| author | Sen Chen Chao Chen Xiaoyong Zhang Lei Wang Peng Sun |
| author_facet | Sen Chen Chao Chen Xiaoyong Zhang Lei Wang Peng Sun |
| author_sort | Sen Chen |
| collection | DOAJ |
| description | Following the evolution of mobile network and the development of smart devices,the mobile internet services emerge rapidly with fierce competitions,in which,improving the users' perception is quite important to win the victory in the competition.A users' experience evaluation mechanism for the main stream mobile internet services was developed and a set of KQI（key quality indicator）with authentication,inspection,and calculation methods were designed.The evaluation system of mobile internet user experience employs the big data analysis to restore the online behaviors of users,and calculates the KQI values from different dimensions of the indexes.The system realizes the comprehensive,in time,and accurate evaluation for the user experience,and thus provides strong value-added supports to the network operators and mobile internet companies. |
| format | Article |
| id | doaj-art-e28c0be31d9c4eb896489cefbe83aa23 |
| institution | Kabale University |
| issn | 1000-0801 |
| language | zho |
| publishDate | 2015-04-01 |
| publisher | Beijing Xintong Media Co., Ltd |
| record_format | Article |
| series | Dianxin kexue |
| spelling | doaj-art-e28c0be31d9c4eb896489cefbe83aa232025-01-15T03:17:18ZzhoBeijing Xintong Media Co., LtdDianxin kexue1000-08012015-04-013114715459615499Evaluation System of Mobile Internet User Experience Based on Big Data AnalysisSen ChenChao ChenXiaoyong ZhangLei WangPeng SunFollowing the evolution of mobile network and the development of smart devices,the mobile internet services emerge rapidly with fierce competitions,in which,improving the users' perception is quite important to win the victory in the competition.A users' experience evaluation mechanism for the main stream mobile internet services was developed and a set of KQI（key quality indicator）with authentication,inspection,and calculation methods were designed.The evaluation system of mobile internet user experience employs the big data analysis to restore the online behaviors of users,and calculates the KQI values from different dimensions of the indexes.The system realizes the comprehensive,in time,and accurate evaluation for the user experience,and thus provides strong value-added supports to the network operators and mobile internet companies.http://www.telecomsci.com/zh/article/doi/10.11959/j.issn.1000-0801.2015057/big data analysisuser experience evaluationkey quality indicatormobile internet service |
| spellingShingle | Sen Chen Chao Chen Xiaoyong Zhang Lei Wang Peng Sun Evaluation System of Mobile Internet User Experience Based on Big Data Analysis Dianxin kexue big data analysis user experience evaluation key quality indicator mobile internet service |
| title | Evaluation System of Mobile Internet User Experience Based on Big Data Analysis |
| title_full | Evaluation System of Mobile Internet User Experience Based on Big Data Analysis |
| title_fullStr | Evaluation System of Mobile Internet User Experience Based on Big Data Analysis |
| title_full_unstemmed | Evaluation System of Mobile Internet User Experience Based on Big Data Analysis |
| title_short | Evaluation System of Mobile Internet User Experience Based on Big Data Analysis |
| title_sort | evaluation system of mobile internet user experience based on big data analysis |
| topic | big data analysis user experience evaluation key quality indicator mobile internet service |
| url | http://www.telecomsci.com/zh/article/doi/10.11959/j.issn.1000-0801.2015057/ |
| work_keys_str_mv | AT senchen evaluationsystemofmobileinternetuserexperiencebasedonbigdataanalysis AT chaochen evaluationsystemofmobileinternetuserexperiencebasedonbigdataanalysis AT xiaoyongzhang evaluationsystemofmobileinternetuserexperiencebasedonbigdataanalysis AT leiwang evaluationsystemofmobileinternetuserexperiencebasedonbigdataanalysis AT pengsun evaluationsystemofmobileinternetuserexperiencebasedonbigdataanalysis |