CONSUMERS' BEHAVIOURAL INTENTION TO ADOPT SHARI’AH-COMPLIANT DIGITAL GOLD PLATFORM IN MALAYSIA: EXTENSION OF UTAUT MODEL
The advancement of technology has resulted in the emergence of digital platforms, such as digital gold platforms, as alternative channels for retail investment. In this study, we investigate factors that influence consumers’ behavioural intentions towards a Shari’ah-compliant digital gold platform i...
Saved in:
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Bank Indonesia
2025-02-01
|
| Series: | Journal of Islamic Monetary Economics and Finance |
| Subjects: | |
| Online Access: | https://jimf-bi.org/index.php/JIMF/article/view/2035 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1850098073979584512 |
|---|---|
| author | Nur Hazirah binti Hamdan Salina binti Kassim Nik Hadiyan Nik Azman Noor Amira Syazwani Binti Abd Rahman |
| author_facet | Nur Hazirah binti Hamdan Salina binti Kassim Nik Hadiyan Nik Azman Noor Amira Syazwani Binti Abd Rahman |
| author_sort | Nur Hazirah binti Hamdan |
| collection | DOAJ |
| description | The advancement of technology has resulted in the emergence of digital platforms, such as digital gold platforms, as alternative channels for retail investment. In this study, we investigate factors that influence consumers’ behavioural intentions towards a Shari’ah-compliant digital gold platform in Malaysia. The study incorporates trust and Shari’ah-compliance as constructs in the extended UTAUT model. Gathering data from 130 respondents and applying SmartPLS 4.0 for data analysis, the study documents the significance of performance expectancy, effort expectancy, trust, and Shari’ah-compliance. Meanwhile, facilitating conditions and social influence turn out to be insignificant. The study notes that feeling safe, secure, and transparent as well as having Shari’ah-compliant features are crucial factors that influence consumer intention to adopt the Shari’ah-compliant digital gold platform in Malaysia. It is also critical to be aware of the services provided by Shari’ah-compliant providers and financial institutions by utilising the social network within the Shari’ah-compliant finance sphere.
ACKNOWLEDGEMENT
The second author (Nik Hadiyan Nik Azman) would like to Acknowledge “Ministry of Higher Education Malaysia for Fundamental Research Grant Scheme with Project Code: FRGS/1/2021/SS01/USM/03/1”. |
| format | Article |
| id | doaj-art-e202473cef894502be35760d979dd112 |
| institution | DOAJ |
| issn | 2460-6146 2460-6618 |
| language | English |
| publishDate | 2025-02-01 |
| publisher | Bank Indonesia |
| record_format | Article |
| series | Journal of Islamic Monetary Economics and Finance |
| spelling | doaj-art-e202473cef894502be35760d979dd1122025-08-20T02:40:48ZengBank IndonesiaJournal of Islamic Monetary Economics and Finance2460-61462460-66182025-02-01111356210.21098/jimf.v11i1.20352035CONSUMERS' BEHAVIOURAL INTENTION TO ADOPT SHARI’AH-COMPLIANT DIGITAL GOLD PLATFORM IN MALAYSIA: EXTENSION OF UTAUT MODELNur Hazirah binti Hamdan0Salina binti Kassim1Nik Hadiyan Nik Azman2Noor Amira Syazwani Binti Abd Rahman3Universiti Teknologi MARA Pahang, MalaysiaInternational Islamic University Malaysia, MalaysiaUniversiti Sains Malaysia, MalaysiaUniversiti Teknologi MARA Pahang, MalaysiaThe advancement of technology has resulted in the emergence of digital platforms, such as digital gold platforms, as alternative channels for retail investment. In this study, we investigate factors that influence consumers’ behavioural intentions towards a Shari’ah-compliant digital gold platform in Malaysia. The study incorporates trust and Shari’ah-compliance as constructs in the extended UTAUT model. Gathering data from 130 respondents and applying SmartPLS 4.0 for data analysis, the study documents the significance of performance expectancy, effort expectancy, trust, and Shari’ah-compliance. Meanwhile, facilitating conditions and social influence turn out to be insignificant. The study notes that feeling safe, secure, and transparent as well as having Shari’ah-compliant features are crucial factors that influence consumer intention to adopt the Shari’ah-compliant digital gold platform in Malaysia. It is also critical to be aware of the services provided by Shari’ah-compliant providers and financial institutions by utilising the social network within the Shari’ah-compliant finance sphere. ACKNOWLEDGEMENT The second author (Nik Hadiyan Nik Azman) would like to Acknowledge “Ministry of Higher Education Malaysia for Fundamental Research Grant Scheme with Project Code: FRGS/1/2021/SS01/USM/03/1”.https://jimf-bi.org/index.php/JIMF/article/view/2035consumers' behavioural intention, shari’ah-compliant digital gold platform, utaut model. |
| spellingShingle | Nur Hazirah binti Hamdan Salina binti Kassim Nik Hadiyan Nik Azman Noor Amira Syazwani Binti Abd Rahman CONSUMERS' BEHAVIOURAL INTENTION TO ADOPT SHARI’AH-COMPLIANT DIGITAL GOLD PLATFORM IN MALAYSIA: EXTENSION OF UTAUT MODEL Journal of Islamic Monetary Economics and Finance consumers' behavioural intention, shari’ah-compliant digital gold platform, utaut model. |
| title | CONSUMERS' BEHAVIOURAL INTENTION TO ADOPT SHARI’AH-COMPLIANT DIGITAL GOLD PLATFORM IN MALAYSIA: EXTENSION OF UTAUT MODEL |
| title_full | CONSUMERS' BEHAVIOURAL INTENTION TO ADOPT SHARI’AH-COMPLIANT DIGITAL GOLD PLATFORM IN MALAYSIA: EXTENSION OF UTAUT MODEL |
| title_fullStr | CONSUMERS' BEHAVIOURAL INTENTION TO ADOPT SHARI’AH-COMPLIANT DIGITAL GOLD PLATFORM IN MALAYSIA: EXTENSION OF UTAUT MODEL |
| title_full_unstemmed | CONSUMERS' BEHAVIOURAL INTENTION TO ADOPT SHARI’AH-COMPLIANT DIGITAL GOLD PLATFORM IN MALAYSIA: EXTENSION OF UTAUT MODEL |
| title_short | CONSUMERS' BEHAVIOURAL INTENTION TO ADOPT SHARI’AH-COMPLIANT DIGITAL GOLD PLATFORM IN MALAYSIA: EXTENSION OF UTAUT MODEL |
| title_sort | consumers behavioural intention to adopt shari ah compliant digital gold platform in malaysia extension of utaut model |
| topic | consumers' behavioural intention, shari’ah-compliant digital gold platform, utaut model. |
| url | https://jimf-bi.org/index.php/JIMF/article/view/2035 |
| work_keys_str_mv | AT nurhazirahbintihamdan consumersbehaviouralintentiontoadoptshariahcompliantdigitalgoldplatforminmalaysiaextensionofutautmodel AT salinabintikassim consumersbehaviouralintentiontoadoptshariahcompliantdigitalgoldplatforminmalaysiaextensionofutautmodel AT nikhadiyannikazman consumersbehaviouralintentiontoadoptshariahcompliantdigitalgoldplatforminmalaysiaextensionofutautmodel AT nooramirasyazwanibintiabdrahman consumersbehaviouralintentiontoadoptshariahcompliantdigitalgoldplatforminmalaysiaextensionofutautmodel |