Exploratory study on the quality of forensic assessments using the Istanbul Protocol in a virtual versus face-to-face environment.

Introduction. With the advent of the Covid-19 pandemic, most torture victim care centres had to adapt their forensic assessment methods and move to online methodologies. It is essential to assess the advantages and disadvantages of this type of intervention, which seems to be here to stay. Method...

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Main Authors: Andrea Galán Santamarina, Clara González Sanguino, Gabriela López Neyra, Pau Pérez-Sales
Format: Article
Language:English
Published: International Rehabilitation Council for Torture Victims 2023-03-01
Series:Torture
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Online Access:https://tidsskrift.dk/torture-journal/article/view/131491
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author Andrea Galán Santamarina
Clara González Sanguino
Gabriela López Neyra
Pau Pérez-Sales
author_facet Andrea Galán Santamarina
Clara González Sanguino
Gabriela López Neyra
Pau Pérez-Sales
author_sort Andrea Galán Santamarina
collection DOAJ
description Introduction. With the advent of the Covid-19 pandemic, most torture victim care centres had to adapt their forensic assessment methods and move to online methodologies. It is essential to assess the advantages and disadvantages of this type of intervention, which seems to be here to stay. Method. Based on a sample of 21 Istanbul Protocols (IPs) conducted with survivors of torture (SoT) applying for international protection between 2020 and 2021, both professionals (n=21) and SoT (n=21) were interviewed comparing face-to-face (n=10) and remote (n=11) interviews concerning the assessment process, satisfaction, difficulties encountered and fulfilment of therapeutic aspects. Results. No substantial problems were found about the ethical requirements of the IP. Satisfaction with the process was also positive in both modalities. Regarding the process, there were frequent connection problems and a lack of adequate material resources in the remote assessments, requiring a significantly higher number of sessions by IP. Survivors were more satisfied than therapists. Overall, the forensic experts described problems in complex cases with understanding the person's emotional response and establishing a bond and undertaking psychotherapeutic interventions in the event of an emotional crisis during the assessment. In the face-to-face protocols, logistical and travel problems were frequent, which meant that forensic work times had to be adapted. Discussion. The two methodologies are not directly comparable but have specific issues to be studied and addressed. More investment and adaptation is needed in the remote methodology, especially given the financial vulnerability of many survivors. Remote assessment could be an alternative to face-to-face interviews in specific cases. However, there are very relevant human and therapeutic aspects that indicate that, whenever possible, face-to-face assessment should be preferred.
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spelling doaj-art-e1f34890bbe54008820cf24c59b1d21c2025-08-20T02:10:28ZengInternational Rehabilitation Council for Torture VictimsTorture1018-81851997-33222023-03-01331324010.7146/torture.v33i1.131491124796Exploratory study on the quality of forensic assessments using the Istanbul Protocol in a virtual versus face-to-face environment.Andrea Galán Santamarina0Clara González Sanguino1Gabriela López Neyra2Pau Pérez-Sales3SIR[a]University of Valladolid; SIR[a]SIR[a]SIR[a]Introduction. With the advent of the Covid-19 pandemic, most torture victim care centres had to adapt their forensic assessment methods and move to online methodologies. It is essential to assess the advantages and disadvantages of this type of intervention, which seems to be here to stay. Method. Based on a sample of 21 Istanbul Protocols (IPs) conducted with survivors of torture (SoT) applying for international protection between 2020 and 2021, both professionals (n=21) and SoT (n=21) were interviewed comparing face-to-face (n=10) and remote (n=11) interviews concerning the assessment process, satisfaction, difficulties encountered and fulfilment of therapeutic aspects. Results. No substantial problems were found about the ethical requirements of the IP. Satisfaction with the process was also positive in both modalities. Regarding the process, there were frequent connection problems and a lack of adequate material resources in the remote assessments, requiring a significantly higher number of sessions by IP. Survivors were more satisfied than therapists. Overall, the forensic experts described problems in complex cases with understanding the person's emotional response and establishing a bond and undertaking psychotherapeutic interventions in the event of an emotional crisis during the assessment. In the face-to-face protocols, logistical and travel problems were frequent, which meant that forensic work times had to be adapted. Discussion. The two methodologies are not directly comparable but have specific issues to be studied and addressed. More investment and adaptation is needed in the remote methodology, especially given the financial vulnerability of many survivors. Remote assessment could be an alternative to face-to-face interviews in specific cases. However, there are very relevant human and therapeutic aspects that indicate that, whenever possible, face-to-face assessment should be preferred.https://tidsskrift.dk/torture-journal/article/view/131491istanbul protocolremote assistance
spellingShingle Andrea Galán Santamarina
Clara González Sanguino
Gabriela López Neyra
Pau Pérez-Sales
Exploratory study on the quality of forensic assessments using the Istanbul Protocol in a virtual versus face-to-face environment.
Torture
istanbul protocol
remote assistance
title Exploratory study on the quality of forensic assessments using the Istanbul Protocol in a virtual versus face-to-face environment.
title_full Exploratory study on the quality of forensic assessments using the Istanbul Protocol in a virtual versus face-to-face environment.
title_fullStr Exploratory study on the quality of forensic assessments using the Istanbul Protocol in a virtual versus face-to-face environment.
title_full_unstemmed Exploratory study on the quality of forensic assessments using the Istanbul Protocol in a virtual versus face-to-face environment.
title_short Exploratory study on the quality of forensic assessments using the Istanbul Protocol in a virtual versus face-to-face environment.
title_sort exploratory study on the quality of forensic assessments using the istanbul protocol in a virtual versus face to face environment
topic istanbul protocol
remote assistance
url https://tidsskrift.dk/torture-journal/article/view/131491
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