Quand l’événement traumatique frappe au travail : une analyse du soutien social de l’entourage professionnel

There is, unfortunately, no zero risk with regard to the occurrence of traumatic events in the work place. When these events do occur, they can seriously affect the workers concerned. The moderating effect of social support on the traumatic events’ impact on workers is recognized in the literature;...

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Main Authors: Françoise Legros, Camila Carvallo
Format: Article
Language:English
Published: Institut de Recherche Robert-Sauvé en Santé et en Sécurité du Travail (IRSST) 2022-08-01
Series:Perspectives Interdisciplinaires sur le Travail et la Santé
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Online Access:https://journals.openedition.org/pistes/7190
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author Françoise Legros
Camila Carvallo
author_facet Françoise Legros
Camila Carvallo
author_sort Françoise Legros
collection DOAJ
description There is, unfortunately, no zero risk with regard to the occurrence of traumatic events in the work place. When these events do occur, they can seriously affect the workers concerned. The moderating effect of social support on the traumatic events’ impact on workers is recognized in the literature; the fact that the caregivers’ good intentions are not enough to make their support fully effective is also recognized.This article analyzes the support needs of 41 workers affected by different traumatic events at work, the support provided by the professional team, and the workers’ perception as to how the support met their needs. The parameters of traumatic events show that workers' support needs remained stable. We also observed differences in how the different types of support and sources of support were perceived. In general, the respondents felt that the support that they received did not adequately meet their needs. These results provide opportunities for the development of preventive measures in companies, support for workers affected by traumatic work events, and, more specifically, avenues for implementing social support by professional teams.
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language English
publishDate 2022-08-01
publisher Institut de Recherche Robert-Sauvé en Santé et en Sécurité du Travail (IRSST)
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series Perspectives Interdisciplinaires sur le Travail et la Santé
spelling doaj-art-e17eab9cab3443cda02398fbf640c8792025-01-09T16:01:07ZengInstitut de Recherche Robert-Sauvé en Santé et en Sécurité du Travail (IRSST)Perspectives Interdisciplinaires sur le Travail et la Santé1481-93842022-08-0124110.4000/pistes.7190Quand l’événement traumatique frappe au travail : une analyse du soutien social de l’entourage professionnelFrançoise LegrosCamila CarvalloThere is, unfortunately, no zero risk with regard to the occurrence of traumatic events in the work place. When these events do occur, they can seriously affect the workers concerned. The moderating effect of social support on the traumatic events’ impact on workers is recognized in the literature; the fact that the caregivers’ good intentions are not enough to make their support fully effective is also recognized.This article analyzes the support needs of 41 workers affected by different traumatic events at work, the support provided by the professional team, and the workers’ perception as to how the support met their needs. The parameters of traumatic events show that workers' support needs remained stable. We also observed differences in how the different types of support and sources of support were perceived. In general, the respondents felt that the support that they received did not adequately meet their needs. These results provide opportunities for the development of preventive measures in companies, support for workers affected by traumatic work events, and, more specifically, avenues for implementing social support by professional teams.https://journals.openedition.org/pistes/7190social supporttraumatic eventcrisis interventionperceived supportcrisis management
spellingShingle Françoise Legros
Camila Carvallo
Quand l’événement traumatique frappe au travail : une analyse du soutien social de l’entourage professionnel
Perspectives Interdisciplinaires sur le Travail et la Santé
social support
traumatic event
crisis intervention
perceived support
crisis management
title Quand l’événement traumatique frappe au travail : une analyse du soutien social de l’entourage professionnel
title_full Quand l’événement traumatique frappe au travail : une analyse du soutien social de l’entourage professionnel
title_fullStr Quand l’événement traumatique frappe au travail : une analyse du soutien social de l’entourage professionnel
title_full_unstemmed Quand l’événement traumatique frappe au travail : une analyse du soutien social de l’entourage professionnel
title_short Quand l’événement traumatique frappe au travail : une analyse du soutien social de l’entourage professionnel
title_sort quand l evenement traumatique frappe au travail une analyse du soutien social de l entourage professionnel
topic social support
traumatic event
crisis intervention
perceived support
crisis management
url https://journals.openedition.org/pistes/7190
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