Factors shaping the transformation of selected postal operators in Europe

Objectives Identification of the business models of selected postal operators in Europe, which result from the transformation process, and an indication of the critical factors that shaped these models. Material and methods The desk research method was used. Information published by the analysed po...

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Main Authors: Konrad Michalski, Szymon Maciejewski
Format: Article
Language:English
Published: Akademia Nauk Stosowanych WSGE im. A. De Gasperi w Józefowie 2025-04-01
Series:Journal of Modern Science
Subjects:
Online Access:https://www.jomswsge.com/Czynniki-ksztaltujace-transformacje-wybranych-operatorow-pocztowych-w-Europie,203554,0,2.html
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author Konrad Michalski
Szymon Maciejewski
author_facet Konrad Michalski
Szymon Maciejewski
author_sort Konrad Michalski
collection DOAJ
description Objectives Identification of the business models of selected postal operators in Europe, which result from the transformation process, and an indication of the critical factors that shaped these models. Material and methods The desk research method was used. Information published by the analysed postal operators, EU and from press sources and industry studies was processed. Reports of international postal organisations were used. A case study was used, for which operators who adopted different paths of change and developed different operation models were selected. The comparative analysis aimed to understand each country's advantage in the transformation process and characterise the business model adopted by the incumbent operator. Results The transformation process of the incumbent operators in the EU, including DHL Group (Germany), La Poste (France), and Correos (Spain), was analysed. The transformation milestones of these operators were identified, and the type of business model they chose was determined. Conclusions There are similarities and differences in the operators' business models analysed. Each of them is commercial, but with significant differences: from a highly profit-oriented model that does not use state financial support (Germany), through a model that uses this support moderately (Spain), to a model that even has signs of state interventionism (France). In each case, state support was crucial to the operator's development's success and market position.
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spelling doaj-art-e17a5235f56747d8a00bc135d5e0214c2025-08-20T02:12:37ZengAkademia Nauk Stosowanych WSGE im. A. De Gasperi w JózefowieJournal of Modern Science1734-20312391-789X2025-04-0161148250310.13166/jms/203554203554Factors shaping the transformation of selected postal operators in EuropeKonrad Michalski0https://orcid.org/0000-0001-6997-352XSzymon Maciejewski1https://orcid.org/0009-0000-1445-4175Warsaw University of Life Sciences – SGGWUniversity of Economics and Human Sciences in WarsawObjectives Identification of the business models of selected postal operators in Europe, which result from the transformation process, and an indication of the critical factors that shaped these models. Material and methods The desk research method was used. Information published by the analysed postal operators, EU and from press sources and industry studies was processed. Reports of international postal organisations were used. A case study was used, for which operators who adopted different paths of change and developed different operation models were selected. The comparative analysis aimed to understand each country's advantage in the transformation process and characterise the business model adopted by the incumbent operator. Results The transformation process of the incumbent operators in the EU, including DHL Group (Germany), La Poste (France), and Correos (Spain), was analysed. The transformation milestones of these operators were identified, and the type of business model they chose was determined. Conclusions There are similarities and differences in the operators' business models analysed. Each of them is commercial, but with significant differences: from a highly profit-oriented model that does not use state financial support (Germany), through a model that uses this support moderately (Spain), to a model that even has signs of state interventionism (France). In each case, state support was crucial to the operator's development's success and market position.https://www.jomswsge.com/Czynniki-ksztaltujace-transformacje-wybranych-operatorow-pocztowych-w-Europie,203554,0,2.htmldigitalizationpublic servicesstate policypostal marketincumbent operator
spellingShingle Konrad Michalski
Szymon Maciejewski
Factors shaping the transformation of selected postal operators in Europe
Journal of Modern Science
digitalization
public services
state policy
postal market
incumbent operator
title Factors shaping the transformation of selected postal operators in Europe
title_full Factors shaping the transformation of selected postal operators in Europe
title_fullStr Factors shaping the transformation of selected postal operators in Europe
title_full_unstemmed Factors shaping the transformation of selected postal operators in Europe
title_short Factors shaping the transformation of selected postal operators in Europe
title_sort factors shaping the transformation of selected postal operators in europe
topic digitalization
public services
state policy
postal market
incumbent operator
url https://www.jomswsge.com/Czynniki-ksztaltujace-transformacje-wybranych-operatorow-pocztowych-w-Europie,203554,0,2.html
work_keys_str_mv AT konradmichalski factorsshapingthetransformationofselectedpostaloperatorsineurope
AT szymonmaciejewski factorsshapingthetransformationofselectedpostaloperatorsineurope