Beyond Recycling: Embedding Circular Economy and Social Values in Urban MSMEs of Malang

Growing global awareness of environmental issues has led to the increasing adoption of circular economy principles as a practical approach to building efficient and sustainable systems. In Indonesia, particularly in Malang City, micro, small, and medium enterprises (MSMEs) play a vital role in the...

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Main Authors: Siti Markhamah, Budi Eko Soetjipto
Format: Article
Language:English
Published: Laboratorium Rekayasa Sosial, Jurusan Sosiologi, FISIP Universitas Bangka Belitung 2025-05-01
Series:Society
Subjects:
Online Access:https://societyfisipubb.id/index.php/society/article/view/856
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author Siti Markhamah
Budi Eko Soetjipto
author_facet Siti Markhamah
Budi Eko Soetjipto
author_sort Siti Markhamah
collection DOAJ
description Growing global awareness of environmental issues has led to the increasing adoption of circular economy principles as a practical approach to building efficient and sustainable systems. In Indonesia, particularly in Malang City, micro, small, and medium enterprises (MSMEs) play a vital role in the national economy, contributing over 60% to the gross domestic product (GDP) and employing more than 97% of the workforce. This study aims to examine the relationship and influence of green technology adoption and human resource (HR) training on customer satisfaction, within the context of resource optimization through circular economy practices. Using a quantitative approach, the study surveyed 100 MSMEs selected through simple random sampling to ensure sectoral diversity and minimize sampling bias. Data were processed using Statistical Package for the Social Sciences (SPSS) software. The results indicate that HR training does not have a significant effect on customer satisfaction among MSMEs in Malang City. In contrast, the implementation of green technology and circular economy practices positively contributes to performance improvement, particularly when linked to customer satisfaction and sustainability outcomes across economic, environmental, and social dimensions.
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issn 2338-6932
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language English
publishDate 2025-05-01
publisher Laboratorium Rekayasa Sosial, Jurusan Sosiologi, FISIP Universitas Bangka Belitung
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spelling doaj-art-e09b0886f11343779e0d0df7b5dd930d2025-08-20T01:53:10ZengLaboratorium Rekayasa Sosial, Jurusan Sosiologi, FISIP Universitas Bangka BelitungSociety2338-69322597-48742025-05-0113210.33019/society.v13i2.856Beyond Recycling: Embedding Circular Economy and Social Values in Urban MSMEs of MalangSiti Markhamah0Budi Eko Soetjipto1https://orcid.org/0000-0002-1170-2986State University of MalangState University of Malang Growing global awareness of environmental issues has led to the increasing adoption of circular economy principles as a practical approach to building efficient and sustainable systems. In Indonesia, particularly in Malang City, micro, small, and medium enterprises (MSMEs) play a vital role in the national economy, contributing over 60% to the gross domestic product (GDP) and employing more than 97% of the workforce. This study aims to examine the relationship and influence of green technology adoption and human resource (HR) training on customer satisfaction, within the context of resource optimization through circular economy practices. Using a quantitative approach, the study surveyed 100 MSMEs selected through simple random sampling to ensure sectoral diversity and minimize sampling bias. Data were processed using Statistical Package for the Social Sciences (SPSS) software. The results indicate that HR training does not have a significant effect on customer satisfaction among MSMEs in Malang City. In contrast, the implementation of green technology and circular economy practices positively contributes to performance improvement, particularly when linked to customer satisfaction and sustainability outcomes across economic, environmental, and social dimensions. https://societyfisipubb.id/index.php/society/article/view/856Circular EconomyConsumer SatisfactionGreen TechnologyMSMEsSustainable Development
spellingShingle Siti Markhamah
Budi Eko Soetjipto
Beyond Recycling: Embedding Circular Economy and Social Values in Urban MSMEs of Malang
Society
Circular Economy
Consumer Satisfaction
Green Technology
MSMEs
Sustainable Development
title Beyond Recycling: Embedding Circular Economy and Social Values in Urban MSMEs of Malang
title_full Beyond Recycling: Embedding Circular Economy and Social Values in Urban MSMEs of Malang
title_fullStr Beyond Recycling: Embedding Circular Economy and Social Values in Urban MSMEs of Malang
title_full_unstemmed Beyond Recycling: Embedding Circular Economy and Social Values in Urban MSMEs of Malang
title_short Beyond Recycling: Embedding Circular Economy and Social Values in Urban MSMEs of Malang
title_sort beyond recycling embedding circular economy and social values in urban msmes of malang
topic Circular Economy
Consumer Satisfaction
Green Technology
MSMEs
Sustainable Development
url https://societyfisipubb.id/index.php/society/article/view/856
work_keys_str_mv AT sitimarkhamah beyondrecyclingembeddingcirculareconomyandsocialvaluesinurbanmsmesofmalang
AT budiekosoetjipto beyondrecyclingembeddingcirculareconomyandsocialvaluesinurbanmsmesofmalang