Patients’ experience of patient-reported outcomes, continuous feedback, and a solution-focused approach (using DIALOG +) in psychosis care in Sweden

Abstract Background Involving patients in care and ensuring structured continuous follow-up can be challenging. Using Patient-Reported Outcomes during routine encounters can enable patients and healthcare professionals to collaboratively focus on the patients needs and adjust treatments over time. P...

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Main Authors: Marcus Lundmark, Katarina Allerby, Andreas Gremyr, Ann-Christine Andersson
Format: Article
Language:English
Published: BMC 2025-07-01
Series:BMC Psychiatry
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Online Access:https://doi.org/10.1186/s12888-025-07070-1
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author Marcus Lundmark
Katarina Allerby
Andreas Gremyr
Ann-Christine Andersson
author_facet Marcus Lundmark
Katarina Allerby
Andreas Gremyr
Ann-Christine Andersson
author_sort Marcus Lundmark
collection DOAJ
description Abstract Background Involving patients in care and ensuring structured continuous follow-up can be challenging. Using Patient-Reported Outcomes during routine encounters can enable patients and healthcare professionals to collaboratively focus on the patients needs and adjust treatments over time. Previous research highlights the benefits of continuous feedback and solution-focused methods in psychiatric care. DIALOG + is a digitally supported conversational intervention designed to enhance the therapeutic effectiveness through self-reported outcomes and a solution-focused approach. This study explores patients' experiences of using DIALOG + in Swedish psychosis care, focusing on its integration of continuous feedback and a solution-focused approach to support active patient participation in planning and evaluation of care. Methods A qualitative exploratory study using Reflexive Thematic Analysis was conducted. Individual semi-structured interviews were carried out with ten patients who had used DIALOG + three or more times. Results The analysis identified two themes: “The supportive features of DIALOG + ” and “DIALOG + provides a constructive structure”. These themes included six sub-categories: “Expanded the understanding of my health,”; “Moving toward improvement,”; “Provided memory support,”; “Empowering participation,”; “Distinguishing DIALOG + as a constructive complement,” and “Experiences of the digital interface.” Conclusion This study suggests that DIALOG + may enhance care for patients with psychotic disorders by: 1. Expanding the understanding of the patient's health by enabling a more comprehensive and nuanced picture of the patient's situation. 2. Promoting improvement by focusing on solution-oriented discussions and concrete actions. 3. Providing valuable memory support for patients, which facilitates follow-up and continuity of care. 4. Strengthening patient involvement in their own care 5. Offering a digital interface that facilitates structured communication between patient and healthcare provider. This intervention has the potential to enhance patient participation and foster co-production, aligning with national healthcare priorities.
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spelling doaj-art-e0674825eb4f44f5b3cc923bf969c20f2025-08-20T03:37:38ZengBMCBMC Psychiatry1471-244X2025-07-0125111210.1186/s12888-025-07070-1Patients’ experience of patient-reported outcomes, continuous feedback, and a solution-focused approach (using DIALOG +) in psychosis care in SwedenMarcus Lundmark0Katarina Allerby1Andreas Gremyr2Ann-Christine Andersson3Department of Psychotic Disorders, Sahlgrenska University HospitalDepartment of Psychotic Disorders, Sahlgrenska University HospitalDepartment of Psychotic Disorders, Sahlgrenska University HospitalJönköping Academy for Improvement of Health and Welfare, School of Health and WelfareAbstract Background Involving patients in care and ensuring structured continuous follow-up can be challenging. Using Patient-Reported Outcomes during routine encounters can enable patients and healthcare professionals to collaboratively focus on the patients needs and adjust treatments over time. Previous research highlights the benefits of continuous feedback and solution-focused methods in psychiatric care. DIALOG + is a digitally supported conversational intervention designed to enhance the therapeutic effectiveness through self-reported outcomes and a solution-focused approach. This study explores patients' experiences of using DIALOG + in Swedish psychosis care, focusing on its integration of continuous feedback and a solution-focused approach to support active patient participation in planning and evaluation of care. Methods A qualitative exploratory study using Reflexive Thematic Analysis was conducted. Individual semi-structured interviews were carried out with ten patients who had used DIALOG + three or more times. Results The analysis identified two themes: “The supportive features of DIALOG + ” and “DIALOG + provides a constructive structure”. These themes included six sub-categories: “Expanded the understanding of my health,”; “Moving toward improvement,”; “Provided memory support,”; “Empowering participation,”; “Distinguishing DIALOG + as a constructive complement,” and “Experiences of the digital interface.” Conclusion This study suggests that DIALOG + may enhance care for patients with psychotic disorders by: 1. Expanding the understanding of the patient's health by enabling a more comprehensive and nuanced picture of the patient's situation. 2. Promoting improvement by focusing on solution-oriented discussions and concrete actions. 3. Providing valuable memory support for patients, which facilitates follow-up and continuity of care. 4. Strengthening patient involvement in their own care 5. Offering a digital interface that facilitates structured communication between patient and healthcare provider. This intervention has the potential to enhance patient participation and foster co-production, aligning with national healthcare priorities.https://doi.org/10.1186/s12888-025-07070-1Decision makingSharedPatient participationPatient reported outcome measuresProblem solvingPsychotic disorders
spellingShingle Marcus Lundmark
Katarina Allerby
Andreas Gremyr
Ann-Christine Andersson
Patients’ experience of patient-reported outcomes, continuous feedback, and a solution-focused approach (using DIALOG +) in psychosis care in Sweden
BMC Psychiatry
Decision making
Shared
Patient participation
Patient reported outcome measures
Problem solving
Psychotic disorders
title Patients’ experience of patient-reported outcomes, continuous feedback, and a solution-focused approach (using DIALOG +) in psychosis care in Sweden
title_full Patients’ experience of patient-reported outcomes, continuous feedback, and a solution-focused approach (using DIALOG +) in psychosis care in Sweden
title_fullStr Patients’ experience of patient-reported outcomes, continuous feedback, and a solution-focused approach (using DIALOG +) in psychosis care in Sweden
title_full_unstemmed Patients’ experience of patient-reported outcomes, continuous feedback, and a solution-focused approach (using DIALOG +) in psychosis care in Sweden
title_short Patients’ experience of patient-reported outcomes, continuous feedback, and a solution-focused approach (using DIALOG +) in psychosis care in Sweden
title_sort patients experience of patient reported outcomes continuous feedback and a solution focused approach using dialog in psychosis care in sweden
topic Decision making
Shared
Patient participation
Patient reported outcome measures
Problem solving
Psychotic disorders
url https://doi.org/10.1186/s12888-025-07070-1
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