Injections and Patient Satisfaction in Zulu-Speaking Patients

One of the main objectives in a consultation is for patients to leave the consulting room feeling satisfied with their consultation. Satisfied patients are more likely to remain with a physician, keep appointments, comply with treatment and refer other patients to their physician. Among the factors...

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Main Authors: H.F. Niebuhr, M.J. Whitfield
Format: Article
Language:English
Published: AOSIS 2002-12-01
Series:South African Family Practice
Subjects:
Online Access:https://safpj.co.za/index.php/safpj/article/view/2028
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author H.F. Niebuhr
M.J. Whitfield
author_facet H.F. Niebuhr
M.J. Whitfield
author_sort H.F. Niebuhr
collection DOAJ
description One of the main objectives in a consultation is for patients to leave the consulting room feeling satisfied with their consultation. Satisfied patients are more likely to remain with a physician, keep appointments, comply with treatment and refer other patients to their physician. Among the factors that allegedly influence Zulu speaking patients' satisfaction is that of receiving an injection as part of the consultation. In a study about patient perceptions Mfenyana said: "...the majority of black people preferred an injection every time they consulted their doctor...". Giving injections to Zulu speaking patients has become routine in many practices in the belief that this is what patient want. Injection therapy is common throughout the developing world3 and the reasons for its popularity remain unanswered. This study was done to measure satisfaction in those who did receive an injection compared with those that did not receive an injection.
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series South African Family Practice
spelling doaj-art-e0654bfdd0a04197a03b8efb32d9611b2025-08-20T03:07:21ZengAOSISSouth African Family Practice2078-61902078-62042002-12-0125610.4102/safp.v25i6.20281562Injections and Patient Satisfaction in Zulu-Speaking PatientsH.F. Niebuhr0M.J. Whitfield1Department of Family Medicine, MEDUNSADepartment of Family Medicine, MEDUNSAOne of the main objectives in a consultation is for patients to leave the consulting room feeling satisfied with their consultation. Satisfied patients are more likely to remain with a physician, keep appointments, comply with treatment and refer other patients to their physician. Among the factors that allegedly influence Zulu speaking patients' satisfaction is that of receiving an injection as part of the consultation. In a study about patient perceptions Mfenyana said: "...the majority of black people preferred an injection every time they consulted their doctor...". Giving injections to Zulu speaking patients has become routine in many practices in the belief that this is what patient want. Injection therapy is common throughout the developing world3 and the reasons for its popularity remain unanswered. This study was done to measure satisfaction in those who did receive an injection compared with those that did not receive an injection.https://safpj.co.za/index.php/safpj/article/view/2028injectionsblack patientspatient satisfaction
spellingShingle H.F. Niebuhr
M.J. Whitfield
Injections and Patient Satisfaction in Zulu-Speaking Patients
South African Family Practice
injections
black patients
patient satisfaction
title Injections and Patient Satisfaction in Zulu-Speaking Patients
title_full Injections and Patient Satisfaction in Zulu-Speaking Patients
title_fullStr Injections and Patient Satisfaction in Zulu-Speaking Patients
title_full_unstemmed Injections and Patient Satisfaction in Zulu-Speaking Patients
title_short Injections and Patient Satisfaction in Zulu-Speaking Patients
title_sort injections and patient satisfaction in zulu speaking patients
topic injections
black patients
patient satisfaction
url https://safpj.co.za/index.php/safpj/article/view/2028
work_keys_str_mv AT hfniebuhr injectionsandpatientsatisfactioninzuluspeakingpatients
AT mjwhitfield injectionsandpatientsatisfactioninzuluspeakingpatients