Sentiment Analysis of Online Vehicle Tax Renewal Application Users Using Support Vector Machine Algorithm
This study examines user sentiment towards online vehicle tax renewal applications by utilizing the Support Vector Machine (SVM) algorithm. The data was collected from user reviews on the Google Play Store for three major applications: New Sakpole, Sapawarga, and Timsalut. The reviews were preproces...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Politeknik Negeri Batam
2024-11-01
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| Series: | Journal of Applied Informatics and Computing |
| Subjects: | |
| Online Access: | https://jurnal.polibatam.ac.id/index.php/JAIC/article/view/8654 |
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