AN INTEGRATED CARE MODEL BASED ON HOSPITAL AND HOME DURING THE COVID-19 PANDEMIC: TELEHEALTH
Objective: In this study, we aimed to present the details of a successfully implemented telehealth model in a university hospital during the COVID-19 pandemic. Materials and Methods: Istanbul Faculty of Medicine (IFM) is a university hospital where the first confirmed case of COVID-19 in Turkey was...
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| Format: | Article |
| Language: | English |
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Istanbul University Press
2022-01-01
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| Series: | İstanbul Tıp Fakültesi Dergisi |
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| Online Access: | https://cdn.istanbul.edu.tr/file/JTA6CLJ8T5/D25F7542D7D04786B8AE8E5B723AB69A |
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| author | Meryem Merve Ören Çelik Nuray Özgülnar Sevgi Canbaz Selma Karabey Ayşe Emel Önal Mustafa Oral Öncül |
| author_facet | Meryem Merve Ören Çelik Nuray Özgülnar Sevgi Canbaz Selma Karabey Ayşe Emel Önal Mustafa Oral Öncül |
| author_sort | Meryem Merve Ören Çelik |
| collection | DOAJ |
| description | Objective: In this study, we aimed to present the details of a successfully implemented telehealth model in a university hospital during the COVID-19 pandemic. Materials and Methods: Istanbul Faculty of Medicine (IFM) is a university hospital where the first confirmed case of COVID-19 in Turkey was detected. In IFM, patients who were diagnosed with COVID-19 and received outpatient or inpatient treatment were followed up by telehealth for 21-28 days after leaving the hospital. The distinguishing features of this service are the provision of remote outpatient clinical monitoring personally by physicians and the use of web-based IP information technologies. Results: Between March 15 and July 1, 2020, 1,042 individuals were followed up at least once, 860 patients for 21 days or more by the 26 physicians providing the telehealth service. A total of 11,736 calls were made by the physicians and 7,342 of those calls were answered and a total of 1,086 calls were made by patients. The median number of calls per patient was 4 (1-23). The median duration of the completed calls was 2.8 min (<1–50 min). During these follow-ups patients were informed about the importance of isolation. Most of the patients expressed their satisfaction with these follow-ups by thanking the calling physician. Conclusion: In a pandemic such as COVID-19, telehealth services may increase adherence to treatment and isolation precautions among patients with diseases that require follow-up without hospitalization after diagnosis. Telehealth will facilitate early recognition of symptoms that may require hospitalization, ensuring these patients receive the care they need. Therefore, this approach should be widely adopted. |
| format | Article |
| id | doaj-art-dfc9a68095254877a399ceecb9ec577b |
| institution | DOAJ |
| issn | 1305-6441 |
| language | English |
| publishDate | 2022-01-01 |
| publisher | Istanbul University Press |
| record_format | Article |
| series | İstanbul Tıp Fakültesi Dergisi |
| spelling | doaj-art-dfc9a68095254877a399ceecb9ec577b2025-08-20T02:57:26ZengIstanbul University Pressİstanbul Tıp Fakültesi Dergisi1305-64412022-01-0185191410.26650/IUITFD.2021.932128123456AN INTEGRATED CARE MODEL BASED ON HOSPITAL AND HOME DURING THE COVID-19 PANDEMIC: TELEHEALTHMeryem Merve Ören Çelik0https://orcid.org/0000-0002-3383-7830Nuray Özgülnar1https://orcid.org/0000-0002-1948-4194Sevgi Canbaz2https://orcid.org/0000-0001-7960-4576Selma Karabey3https://orcid.org/0000-0002-2964-3056Ayşe Emel Önal4https://orcid.org/0000-0001-8321-6517Mustafa Oral Öncül5https://orcid.org/0000-0002-1681-1866İstanbul Üniversitesi, İstanbul, Türkiyeİstanbul Üniversitesi, İstanbul, Türkiyeİstanbul Üniversitesi, İstanbul, Türkiyeİstanbul Üniversitesi, İstanbul, Türkiyeİstanbul Üniversitesi, İstanbul, Türkiyeİstanbul Üniversitesi, İstanbul, TürkiyeObjective: In this study, we aimed to present the details of a successfully implemented telehealth model in a university hospital during the COVID-19 pandemic. Materials and Methods: Istanbul Faculty of Medicine (IFM) is a university hospital where the first confirmed case of COVID-19 in Turkey was detected. In IFM, patients who were diagnosed with COVID-19 and received outpatient or inpatient treatment were followed up by telehealth for 21-28 days after leaving the hospital. The distinguishing features of this service are the provision of remote outpatient clinical monitoring personally by physicians and the use of web-based IP information technologies. Results: Between March 15 and July 1, 2020, 1,042 individuals were followed up at least once, 860 patients for 21 days or more by the 26 physicians providing the telehealth service. A total of 11,736 calls were made by the physicians and 7,342 of those calls were answered and a total of 1,086 calls were made by patients. The median number of calls per patient was 4 (1-23). The median duration of the completed calls was 2.8 min (<1–50 min). During these follow-ups patients were informed about the importance of isolation. Most of the patients expressed their satisfaction with these follow-ups by thanking the calling physician. Conclusion: In a pandemic such as COVID-19, telehealth services may increase adherence to treatment and isolation precautions among patients with diseases that require follow-up without hospitalization after diagnosis. Telehealth will facilitate early recognition of symptoms that may require hospitalization, ensuring these patients receive the care they need. Therefore, this approach should be widely adopted.https://cdn.istanbul.edu.tr/file/JTA6CLJ8T5/D25F7542D7D04786B8AE8E5B723AB69Acovid-19telehealthtelemedicineturkey |
| spellingShingle | Meryem Merve Ören Çelik Nuray Özgülnar Sevgi Canbaz Selma Karabey Ayşe Emel Önal Mustafa Oral Öncül AN INTEGRATED CARE MODEL BASED ON HOSPITAL AND HOME DURING THE COVID-19 PANDEMIC: TELEHEALTH İstanbul Tıp Fakültesi Dergisi covid-19 telehealth telemedicine turkey |
| title | AN INTEGRATED CARE MODEL BASED ON HOSPITAL AND HOME DURING THE COVID-19 PANDEMIC: TELEHEALTH |
| title_full | AN INTEGRATED CARE MODEL BASED ON HOSPITAL AND HOME DURING THE COVID-19 PANDEMIC: TELEHEALTH |
| title_fullStr | AN INTEGRATED CARE MODEL BASED ON HOSPITAL AND HOME DURING THE COVID-19 PANDEMIC: TELEHEALTH |
| title_full_unstemmed | AN INTEGRATED CARE MODEL BASED ON HOSPITAL AND HOME DURING THE COVID-19 PANDEMIC: TELEHEALTH |
| title_short | AN INTEGRATED CARE MODEL BASED ON HOSPITAL AND HOME DURING THE COVID-19 PANDEMIC: TELEHEALTH |
| title_sort | integrated care model based on hospital and home during the covid 19 pandemic telehealth |
| topic | covid-19 telehealth telemedicine turkey |
| url | https://cdn.istanbul.edu.tr/file/JTA6CLJ8T5/D25F7542D7D04786B8AE8E5B723AB69A |
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