Attitude and behavior on hotel choice in function of the perception of sustainable practices
Chile is one of the countries with higher GPB in Latin America and important sources of incomes and employment comes from tourism. Hotels are adopting sustainable practices but it is unknown whether customers value this. This research looks to measure consumer attitude, perception and preference...
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| Format: | Article |
| Language: | English |
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University of Algarve, ESGHT/CINTURS
2016-01-01
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| Series: | Tourism & Management Studies |
| Subjects: | |
| Online Access: | https://tmstudies.net/index.php/ectms/article/view/779/pdf_5 |
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| author | Cristóbal Fernández Robin Jorge Cea Valencia Geraldine Jamett Muñoz Paulina Santander Astorga Diego Yáñez Martínez |
| author_facet | Cristóbal Fernández Robin Jorge Cea Valencia Geraldine Jamett Muñoz Paulina Santander Astorga Diego Yáñez Martínez |
| author_sort | Cristóbal Fernández Robin |
| collection | DOAJ |
| description | Chile is one of the countries with higher GPB in Latin America and
important sources of incomes and employment comes from tourism.
Hotels are adopting sustainable practices but it is unknown whether
customers value this. This research looks to measure consumer
attitude, perception and preference for hotels based on their
sustainable practices. A survey was applied to 208 guests at Chilean
hotels. Correspondence and exploratory factor analysis was carried.
Lack of knowledge about "Sustainability”, but Willingness to pay extra
for Sustainable Hotels, indicate a higher level of commitment and care
for environment. Three clusters were obtained: ‘non-Committed’,
‘Influenced’ and ‘Committed’. |
| format | Article |
| id | doaj-art-dfc62473fa8a4acfa3b1ebc5b9ca2d79 |
| institution | Kabale University |
| issn | 2182-8466 |
| language | English |
| publishDate | 2016-01-01 |
| publisher | University of Algarve, ESGHT/CINTURS |
| record_format | Article |
| series | Tourism & Management Studies |
| spelling | doaj-art-dfc62473fa8a4acfa3b1ebc5b9ca2d792025-02-03T02:41:13ZengUniversity of Algarve, ESGHT/CINTURSTourism & Management Studies2182-84662016-01-01121606610.18089/tms.2016.12106Attitude and behavior on hotel choice in function of the perception of sustainable practicesCristóbal Fernández Robin0Jorge Cea Valencia 1Geraldine Jamett Muñoz2Paulina Santander Astorga3Diego Yáñez Martínez4Universidad Técnica Federíco Santa María, Departamento de Industrias, Avenida España 1680, Valparaíso, ChileUniversidad Técnica Federíco Santa María, Departamento de Ingeniería Comercial, Avenida España 1680, Valparaíso, ChileUniversidad Técnica Federíco Santa María, Departamento de Industrias, Avenida España 1680, Valparaíso, ChileUniversidad Técnica Federíco Santa María, Departamento de Industrias, Avenida España 1680, Valparaíso, ChileUniversidad Técnica Federíco Santa María, Departamento de Industrias, Avenida España 1680, Valparaíso, ChileChile is one of the countries with higher GPB in Latin America and important sources of incomes and employment comes from tourism. Hotels are adopting sustainable practices but it is unknown whether customers value this. This research looks to measure consumer attitude, perception and preference for hotels based on their sustainable practices. A survey was applied to 208 guests at Chilean hotels. Correspondence and exploratory factor analysis was carried. Lack of knowledge about "Sustainability”, but Willingness to pay extra for Sustainable Hotels, indicate a higher level of commitment and care for environment. Three clusters were obtained: ‘non-Committed’, ‘Influenced’ and ‘Committed’.https://tmstudies.net/index.php/ectms/article/view/779/pdf_5sustainabilityconsumer behaviorimageecological hotels |
| spellingShingle | Cristóbal Fernández Robin Jorge Cea Valencia Geraldine Jamett Muñoz Paulina Santander Astorga Diego Yáñez Martínez Attitude and behavior on hotel choice in function of the perception of sustainable practices Tourism & Management Studies sustainability consumer behavior image ecological hotels |
| title | Attitude and behavior on hotel choice in function of the perception of sustainable practices |
| title_full | Attitude and behavior on hotel choice in function of the perception of sustainable practices |
| title_fullStr | Attitude and behavior on hotel choice in function of the perception of sustainable practices |
| title_full_unstemmed | Attitude and behavior on hotel choice in function of the perception of sustainable practices |
| title_short | Attitude and behavior on hotel choice in function of the perception of sustainable practices |
| title_sort | attitude and behavior on hotel choice in function of the perception of sustainable practices |
| topic | sustainability consumer behavior image ecological hotels |
| url | https://tmstudies.net/index.php/ectms/article/view/779/pdf_5 |
| work_keys_str_mv | AT cristobalfernandezrobin attitudeandbehavioronhotelchoiceinfunctionoftheperceptionofsustainablepractices AT jorgeceavalencia attitudeandbehavioronhotelchoiceinfunctionoftheperceptionofsustainablepractices AT geraldinejamettmunoz attitudeandbehavioronhotelchoiceinfunctionoftheperceptionofsustainablepractices AT paulinasantanderastorga attitudeandbehavioronhotelchoiceinfunctionoftheperceptionofsustainablepractices AT diegoyanezmartinez attitudeandbehavioronhotelchoiceinfunctionoftheperceptionofsustainablepractices |