Integrating LINE BOT and Building Information Model to develop construction information management system

In the lifecycle of construction projects, the participation of various specialized members often leads to challenges in recording or retrieving information in real time. This can result in missing data or inaccurate project control decisions, due to the inability to access essential information sw...

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Main Authors: Yu-Jen Cheng, Minh-Tu Cao, Shih-Hsu Wang, Ngoc-Mai Nguyen, Shih-Sin Chen, Wei-Chih Wang
Format: Article
Language:English
Published: Vilnius Gediminas Technical University 2025-06-01
Series:Journal of Civil Engineering and Management
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Online Access:https://journals.vilniustech.lt/index.php/JCEM/article/view/23764
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author Yu-Jen Cheng
Minh-Tu Cao
Shih-Hsu Wang
Ngoc-Mai Nguyen
Shih-Sin Chen
Wei-Chih Wang
author_facet Yu-Jen Cheng
Minh-Tu Cao
Shih-Hsu Wang
Ngoc-Mai Nguyen
Shih-Sin Chen
Wei-Chih Wang
author_sort Yu-Jen Cheng
collection DOAJ
description In the lifecycle of construction projects, the participation of various specialized members often leads to challenges in recording or retrieving information in real time. This can result in missing data or inaccurate project control decisions, due to the inability to access essential information swiftly and accurately. Recognizing the ubiquitous use of instant messaging platforms on mobile phones and the widespread adoption of Building Information Modeling (BIM) for information storage and management, this research proposes an innovative integration of chatbots with BIM to establish a robust construction information management system. Utilizing “LINE”, a popular communication software, as the foundation, this study develops four specialized chatbots (LINE BOTs) tailored for different phases of construction projects, namely design, construction, and maintenance. These chatbots employ a rule-based and conversational approach to aid construction personnel in real-time recording and retrieval of project information. During the maintenance phase, users can also access relevant equipment objects through the BIM model using mobile smart devices, further improving maintenance efficiency. Moreover, the chatbots are equipped with a string-matching mechanism to enhance the precision of data recording and retrieval processes. The effectiveness of this system is demonstrated through a case study on a public construction project.
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language English
publishDate 2025-06-01
publisher Vilnius Gediminas Technical University
record_format Article
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spelling doaj-art-dfb16c591ed84297942bde5c5c2ce9112025-08-20T02:38:19ZengVilnius Gediminas Technical UniversityJournal of Civil Engineering and Management1392-37301822-36052025-06-0131510.3846/jcem.2025.23764Integrating LINE BOT and Building Information Model to develop construction information management systemYu-Jen Cheng0Minh-Tu Cao1Shih-Hsu Wang2Ngoc-Mai Nguyen3Shih-Sin Chen4Wei-Chih Wang5Department of Civil Engineering, National Yang Ming Chiao Tung University, Hsinchu, TaiwanDepartment of Civil Engineering, National Yang Ming Chiao Tung University, Hsinchu, TaiwanDepartment of Civil Engineering, ROC Military Academy, Kaohsiung, TaiwanDepartment of Civil Engineering and Environmental Informatics, Minghsin University of Science and Technology, Hsinchu, TaiwanDepartment of Civil Engineering, National Yang Ming Chiao Tung University, Hsinchu, TaiwanDepartment of Civil Engineering, National Yang Ming Chiao Tung University, Hsinchu, Taiwan In the lifecycle of construction projects, the participation of various specialized members often leads to challenges in recording or retrieving information in real time. This can result in missing data or inaccurate project control decisions, due to the inability to access essential information swiftly and accurately. Recognizing the ubiquitous use of instant messaging platforms on mobile phones and the widespread adoption of Building Information Modeling (BIM) for information storage and management, this research proposes an innovative integration of chatbots with BIM to establish a robust construction information management system. Utilizing “LINE”, a popular communication software, as the foundation, this study develops four specialized chatbots (LINE BOTs) tailored for different phases of construction projects, namely design, construction, and maintenance. These chatbots employ a rule-based and conversational approach to aid construction personnel in real-time recording and retrieval of project information. During the maintenance phase, users can also access relevant equipment objects through the BIM model using mobile smart devices, further improving maintenance efficiency. Moreover, the chatbots are equipped with a string-matching mechanism to enhance the precision of data recording and retrieval processes. The effectiveness of this system is demonstrated through a case study on a public construction project. https://journals.vilniustech.lt/index.php/JCEM/article/view/23764chatbotLINE BOTbuilding information modeling (BIM)construction projectsmobile information management
spellingShingle Yu-Jen Cheng
Minh-Tu Cao
Shih-Hsu Wang
Ngoc-Mai Nguyen
Shih-Sin Chen
Wei-Chih Wang
Integrating LINE BOT and Building Information Model to develop construction information management system
Journal of Civil Engineering and Management
chatbot
LINE BOT
building information modeling (BIM)
construction projects
mobile information management
title Integrating LINE BOT and Building Information Model to develop construction information management system
title_full Integrating LINE BOT and Building Information Model to develop construction information management system
title_fullStr Integrating LINE BOT and Building Information Model to develop construction information management system
title_full_unstemmed Integrating LINE BOT and Building Information Model to develop construction information management system
title_short Integrating LINE BOT and Building Information Model to develop construction information management system
title_sort integrating line bot and building information model to develop construction information management system
topic chatbot
LINE BOT
building information modeling (BIM)
construction projects
mobile information management
url https://journals.vilniustech.lt/index.php/JCEM/article/view/23764
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AT shihhsuwang integratinglinebotandbuildinginformationmodeltodevelopconstructioninformationmanagementsystem
AT ngocmainguyen integratinglinebotandbuildinginformationmodeltodevelopconstructioninformationmanagementsystem
AT shihsinchen integratinglinebotandbuildinginformationmodeltodevelopconstructioninformationmanagementsystem
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