Navigating technostress: a deep dive into health practitioners' technological challenges in hospital settings

Abstract Background and purpose Despite the increasing integration of information technologies in healthcare settings, limited attention has been given to understanding technostress among health practitioners in hospitals. This study aims to assess the prevalence of technostress creators among healt...

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Main Authors: Hamid Keshavarz, Hamid Reza Saeidnia, Ting Wang
Format: Article
Language:English
Published: BMC 2025-01-01
Series:BMC Health Services Research
Subjects:
Online Access:https://doi.org/10.1186/s12913-024-12196-1
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author Hamid Keshavarz
Hamid Reza Saeidnia
Ting Wang
author_facet Hamid Keshavarz
Hamid Reza Saeidnia
Ting Wang
author_sort Hamid Keshavarz
collection DOAJ
description Abstract Background and purpose Despite the increasing integration of information technologies in healthcare settings, limited attention has been given to understanding technostress among health practitioners in hospitals. This study aims to assess the prevalence of technostress creators among health practitioners and explore potential factors contributing to its occurrence, with the ultimate goal of informing strategies to mitigate its impact. Method Data were collected through a validated questionnaire administered to health practitioners at Tehran Apadana Hospital in Iran. The questionnaire encompassed demographic information and technostress assessment items. Statistical analysis was conducted using SPSS software to examine the relationship between technostress levels and demographic characteristics. Findings The analysis revealed that approximately 41% of health practitioners experienced medium levels of technostress, with 36% reporting high levels and 23% reporting low levels (χ2F = 55.4; p < 0.001). Notably, technology uncertainty emerged as the primary driver of technostress, followed by techno-overload, techno-complexity, techno-insecurity, and techno-invasion. Surprisingly, no significant relationship was found between technostress levels and demographic characteristics. Conclusion The study underscores the pressing need to address the prevalent medium to high levels of technostress among health practitioners in hospital environments. By shedding light on the key stressors and their distribution, these findings can inform human resources management strategies within healthcare systems to effectively support practitioners in navigating and managing technostress challenges.
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spelling doaj-art-df5ed0b4780d4446bb0af486710823832025-08-20T01:47:59ZengBMCBMC Health Services Research1472-69632025-01-012511910.1186/s12913-024-12196-1Navigating technostress: a deep dive into health practitioners' technological challenges in hospital settingsHamid Keshavarz0Hamid Reza Saeidnia1Ting Wang2Department of Information Science and Knowledge Studies, Faculty of Education and Psychology, Shahid Beheshti UniversityDepartment of Knowledge and Information Science, Tarbiat Modares UniversitySchool of Library and Information Management, Emporia State UniversityAbstract Background and purpose Despite the increasing integration of information technologies in healthcare settings, limited attention has been given to understanding technostress among health practitioners in hospitals. This study aims to assess the prevalence of technostress creators among health practitioners and explore potential factors contributing to its occurrence, with the ultimate goal of informing strategies to mitigate its impact. Method Data were collected through a validated questionnaire administered to health practitioners at Tehran Apadana Hospital in Iran. The questionnaire encompassed demographic information and technostress assessment items. Statistical analysis was conducted using SPSS software to examine the relationship between technostress levels and demographic characteristics. Findings The analysis revealed that approximately 41% of health practitioners experienced medium levels of technostress, with 36% reporting high levels and 23% reporting low levels (χ2F = 55.4; p < 0.001). Notably, technology uncertainty emerged as the primary driver of technostress, followed by techno-overload, techno-complexity, techno-insecurity, and techno-invasion. Surprisingly, no significant relationship was found between technostress levels and demographic characteristics. Conclusion The study underscores the pressing need to address the prevalent medium to high levels of technostress among health practitioners in hospital environments. By shedding light on the key stressors and their distribution, these findings can inform human resources management strategies within healthcare systems to effectively support practitioners in navigating and managing technostress challenges.https://doi.org/10.1186/s12913-024-12196-1TechnostressHealth practitionersHospitalsMental HealthHealthcare Systems
spellingShingle Hamid Keshavarz
Hamid Reza Saeidnia
Ting Wang
Navigating technostress: a deep dive into health practitioners' technological challenges in hospital settings
BMC Health Services Research
Technostress
Health practitioners
Hospitals
Mental Health
Healthcare Systems
title Navigating technostress: a deep dive into health practitioners' technological challenges in hospital settings
title_full Navigating technostress: a deep dive into health practitioners' technological challenges in hospital settings
title_fullStr Navigating technostress: a deep dive into health practitioners' technological challenges in hospital settings
title_full_unstemmed Navigating technostress: a deep dive into health practitioners' technological challenges in hospital settings
title_short Navigating technostress: a deep dive into health practitioners' technological challenges in hospital settings
title_sort navigating technostress a deep dive into health practitioners technological challenges in hospital settings
topic Technostress
Health practitioners
Hospitals
Mental Health
Healthcare Systems
url https://doi.org/10.1186/s12913-024-12196-1
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AT tingwang navigatingtechnostressadeepdiveintohealthpractitionerstechnologicalchallengesinhospitalsettings