Sensing that Something is Wrong: On the Role of Senses in Sensemaking in Frontline Safety Work

Based on an ethnography of work in a high-security prison, this article explores how safety practitioners develop specialised sensing skills through close engagement with their socio-material work environment and how they use these skills in constructing their understandings of what is going on in e...

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Main Author: Midtlyng Grethe
Format: Article
Language:English
Published: De Gruyter 2024-07-01
Series:Journal of Organizational Sociology
Subjects:
Online Access:https://doi.org/10.1515/joso-2023-0034
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author Midtlyng Grethe
author_facet Midtlyng Grethe
author_sort Midtlyng Grethe
collection DOAJ
description Based on an ethnography of work in a high-security prison, this article explores how safety practitioners develop specialised sensing skills through close engagement with their socio-material work environment and how they use these skills in constructing their understandings of what is going on in everyday work. The results make visible the potential role of the senses in how workers keep systems running, how they maintain safety in situations where quick reactions are needed and for the fast transition to more deliberate forms of sensemaking for early intervention. However, despite the importance prison officers ascribed to the use of the senses for their ability to work proactively, certain technologies seemed to reduce access to sensory inputs and thereby the ability to notice weak signals. This indicate challenges regarding embodied and tacit safety knowledge when more visible representations of safety are implemented. The article aims to contribute to a theoretical framework for understanding the role of senses in safety work through the concept of sensemaking as an embodied, socio-material process.
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spelling doaj-art-df58f9adbebc4832b88eee0c1d17384b2025-08-20T02:07:02ZengDe GruyterJournal of Organizational Sociology2752-29972024-07-012327530210.1515/joso-2023-0034Sensing that Something is Wrong: On the Role of Senses in Sensemaking in Frontline Safety WorkMidtlyng Grethe06268University College of Norwegian Correctional Service, P.O. Box 1, N-2000Lillestrøm, NorwayBased on an ethnography of work in a high-security prison, this article explores how safety practitioners develop specialised sensing skills through close engagement with their socio-material work environment and how they use these skills in constructing their understandings of what is going on in everyday work. The results make visible the potential role of the senses in how workers keep systems running, how they maintain safety in situations where quick reactions are needed and for the fast transition to more deliberate forms of sensemaking for early intervention. However, despite the importance prison officers ascribed to the use of the senses for their ability to work proactively, certain technologies seemed to reduce access to sensory inputs and thereby the ability to notice weak signals. This indicate challenges regarding embodied and tacit safety knowledge when more visible representations of safety are implemented. The article aims to contribute to a theoretical framework for understanding the role of senses in safety work through the concept of sensemaking as an embodied, socio-material process.https://doi.org/10.1515/joso-2023-0034sensemakingsensessafetyworkprison
spellingShingle Midtlyng Grethe
Sensing that Something is Wrong: On the Role of Senses in Sensemaking in Frontline Safety Work
Journal of Organizational Sociology
sensemaking
senses
safety
work
prison
title Sensing that Something is Wrong: On the Role of Senses in Sensemaking in Frontline Safety Work
title_full Sensing that Something is Wrong: On the Role of Senses in Sensemaking in Frontline Safety Work
title_fullStr Sensing that Something is Wrong: On the Role of Senses in Sensemaking in Frontline Safety Work
title_full_unstemmed Sensing that Something is Wrong: On the Role of Senses in Sensemaking in Frontline Safety Work
title_short Sensing that Something is Wrong: On the Role of Senses in Sensemaking in Frontline Safety Work
title_sort sensing that something is wrong on the role of senses in sensemaking in frontline safety work
topic sensemaking
senses
safety
work
prison
url https://doi.org/10.1515/joso-2023-0034
work_keys_str_mv AT midtlynggrethe sensingthatsomethingiswrongontheroleofsensesinsensemakinginfrontlinesafetywork