Evaluation of virtual tour in an online museum: Exhibition of Architecture of the Forbidden City.

Online virtual museum tours combine museum authority and an academic approach with the diversity and interactivity of online resources; such tours have become an essential resource for online scientific research and education. Many important museums around the world are developing this type of onlin...

Full description

Saved in:
Bibliographic Details
Main Authors: Jia Li, Jin-Wei Nie, Jing Ye
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2022-01-01
Series:PLoS ONE
Online Access:https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0261607&type=printable
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1850235576294309888
author Jia Li
Jin-Wei Nie
Jing Ye
author_facet Jia Li
Jin-Wei Nie
Jing Ye
author_sort Jia Li
collection DOAJ
description Online virtual museum tours combine museum authority and an academic approach with the diversity and interactivity of online resources; such tours have become an essential resource for online scientific research and education. Many important museums around the world are developing this type of online service. Comprehensive evaluation of such tours is, however, urgently needed to ensure effectiveness. This paper establishes a heuristic evaluation scale based on the literature. Taking the online virtual tour of the Exhibition of Architecture of the Forbidden City as a case study, confirmatory factor analysis was then carried out to improve the scale. Interviews were conducted to discuss and analyze the research results. The developed evaluation scale has four dimensions: authenticity, interaction, navigation, and learning. The results from the case study showed, first, that the exhibition had visual authenticity, but the behavioral authenticity was insufficient; second, the exhibition was generally interactive, but this aspect could be improved by enriching the links; third, the lack of effective navigation design for the exhibit was the main factor affecting experience quality. Fourth, the exhibition was informative and supported learning, but needs further improvement to the quantity and quality of information provided. Finally, the interviews revealed that the online exhibition did not entirely support people of different ages and abilities, so it needs further improvement to be wholly inclusive.
format Article
id doaj-art-de7db39935ff4483b11e2a3beabe661d
institution OA Journals
issn 1932-6203
language English
publishDate 2022-01-01
publisher Public Library of Science (PLoS)
record_format Article
series PLoS ONE
spelling doaj-art-de7db39935ff4483b11e2a3beabe661d2025-08-20T02:02:12ZengPublic Library of Science (PLoS)PLoS ONE1932-62032022-01-01171e026160710.1371/journal.pone.0261607Evaluation of virtual tour in an online museum: Exhibition of Architecture of the Forbidden City.Jia LiJin-Wei NieJing YeOnline virtual museum tours combine museum authority and an academic approach with the diversity and interactivity of online resources; such tours have become an essential resource for online scientific research and education. Many important museums around the world are developing this type of online service. Comprehensive evaluation of such tours is, however, urgently needed to ensure effectiveness. This paper establishes a heuristic evaluation scale based on the literature. Taking the online virtual tour of the Exhibition of Architecture of the Forbidden City as a case study, confirmatory factor analysis was then carried out to improve the scale. Interviews were conducted to discuss and analyze the research results. The developed evaluation scale has four dimensions: authenticity, interaction, navigation, and learning. The results from the case study showed, first, that the exhibition had visual authenticity, but the behavioral authenticity was insufficient; second, the exhibition was generally interactive, but this aspect could be improved by enriching the links; third, the lack of effective navigation design for the exhibit was the main factor affecting experience quality. Fourth, the exhibition was informative and supported learning, but needs further improvement to the quantity and quality of information provided. Finally, the interviews revealed that the online exhibition did not entirely support people of different ages and abilities, so it needs further improvement to be wholly inclusive.https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0261607&type=printable
spellingShingle Jia Li
Jin-Wei Nie
Jing Ye
Evaluation of virtual tour in an online museum: Exhibition of Architecture of the Forbidden City.
PLoS ONE
title Evaluation of virtual tour in an online museum: Exhibition of Architecture of the Forbidden City.
title_full Evaluation of virtual tour in an online museum: Exhibition of Architecture of the Forbidden City.
title_fullStr Evaluation of virtual tour in an online museum: Exhibition of Architecture of the Forbidden City.
title_full_unstemmed Evaluation of virtual tour in an online museum: Exhibition of Architecture of the Forbidden City.
title_short Evaluation of virtual tour in an online museum: Exhibition of Architecture of the Forbidden City.
title_sort evaluation of virtual tour in an online museum exhibition of architecture of the forbidden city
url https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0261607&type=printable
work_keys_str_mv AT jiali evaluationofvirtualtourinanonlinemuseumexhibitionofarchitectureoftheforbiddencity
AT jinweinie evaluationofvirtualtourinanonlinemuseumexhibitionofarchitectureoftheforbiddencity
AT jingye evaluationofvirtualtourinanonlinemuseumexhibitionofarchitectureoftheforbiddencity