SOCIAL MEDIA AS A MEANS OF E-COMMUNICATION IN PUBLIC ADMINISTRATION

The paper presents how social media has led to an important transformation of the way of communication and interaction through social platforms, allowing citizens to develop communication communities that significantly influence the activity within public institutions that are part of the public adm...

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Bibliographic Details
Main Author: ANCA JARMILA GUŢĂ
Format: Article
Language:English
Published: University of Petrosani 2023-10-01
Series:Annals of the University of Petrosani: Economics
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Online Access:https://www.upet.ro/annals/economics/pdf/2023/20).%20Guta_1.pdf
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Summary:The paper presents how social media has led to an important transformation of the way of communication and interaction through social platforms, allowing citizens to develop communication communities that significantly influence the activity within public institutions that are part of the public administration. The paper aims to synthesize some peculiarities of the concept of e-communication from the perspective of several researchers in the field, but also the main features regarding the functionality of social media platforms from a historical perspective and up to the present moment. The importance of integrating various forms of social media into the field of public administration is unquestionable in the current context of e-communication.
ISSN:1582-5949
2247-8620