New Technologies in the Field of Tourist Guiding: Threat or Tool?

This article examines the impact of new technologies on the field of tourist guiding. It has been found throughout the preliminary research that a large gap in this field exists in academic literature. It is therefore important to study the role of the tourist guide in this era of emerging technolog...

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Main Authors: Michelle De La Harpe, Karina Sevenhuysen
Format: Article
Language:English
Published: Istanbul University Press 2020-06-01
Series:Journal of Tourismology
Subjects:
Online Access:https://cdn.istanbul.edu.tr/file/JTA6CLJ8T5/CAB11BD0065144549F5487B37223EC5C
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author Michelle De La Harpe
Karina Sevenhuysen
author_facet Michelle De La Harpe
Karina Sevenhuysen
author_sort Michelle De La Harpe
collection DOAJ
description This article examines the impact of new technologies on the field of tourist guiding. It has been found throughout the preliminary research that a large gap in this field exists in academic literature. It is therefore important to study the role of the tourist guide in this era of emerging technologies, both in and outside the museum spectrum, to better understand the future place that tourist guiding will have in the tourism industry. Different types of new technologies are examined in relation to the field of tourist guiding, and the various benefits and limitations of these technologies are also discussed. It can be argued that only when embracing the positive aspects of both new technologies and tourist guiding can one offer tourists the best experience in the digital age. This realisation can greatly impact the way in which tourism managers design tourist experiences and tourist guides interact with both technology and tourists.
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publishDate 2020-06-01
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record_format Article
series Journal of Tourismology
spelling doaj-art-dcb540ebc16a4dbd9843b767edee631a2025-08-20T02:15:59ZengIstanbul University PressJournal of Tourismology2459-19392020-06-0161133310.26650/jot.2020.6.1.0009123456New Technologies in the Field of Tourist Guiding: Threat or Tool?Michelle De La Harpe0https://orcid.org/0000-0002-2433-7287Karina Sevenhuysen1https://orcid.org/0000-0002-6225-9320University of Pretoria, Pretoria, South-AfricaUniversity of Pretoria, Pretoria, South-AfricaThis article examines the impact of new technologies on the field of tourist guiding. It has been found throughout the preliminary research that a large gap in this field exists in academic literature. It is therefore important to study the role of the tourist guide in this era of emerging technologies, both in and outside the museum spectrum, to better understand the future place that tourist guiding will have in the tourism industry. Different types of new technologies are examined in relation to the field of tourist guiding, and the various benefits and limitations of these technologies are also discussed. It can be argued that only when embracing the positive aspects of both new technologies and tourist guiding can one offer tourists the best experience in the digital age. This realisation can greatly impact the way in which tourism managers design tourist experiences and tourist guides interact with both technology and tourists.https://cdn.istanbul.edu.tr/file/JTA6CLJ8T5/CAB11BD0065144549F5487B37223EC5Ctourist guidenew technologiesappssmartphonesvirtual tours
spellingShingle Michelle De La Harpe
Karina Sevenhuysen
New Technologies in the Field of Tourist Guiding: Threat or Tool?
Journal of Tourismology
tourist guide
new technologies
apps
smartphones
virtual tours
title New Technologies in the Field of Tourist Guiding: Threat or Tool?
title_full New Technologies in the Field of Tourist Guiding: Threat or Tool?
title_fullStr New Technologies in the Field of Tourist Guiding: Threat or Tool?
title_full_unstemmed New Technologies in the Field of Tourist Guiding: Threat or Tool?
title_short New Technologies in the Field of Tourist Guiding: Threat or Tool?
title_sort new technologies in the field of tourist guiding threat or tool
topic tourist guide
new technologies
apps
smartphones
virtual tours
url https://cdn.istanbul.edu.tr/file/JTA6CLJ8T5/CAB11BD0065144549F5487B37223EC5C
work_keys_str_mv AT michelledelaharpe newtechnologiesinthefieldoftouristguidingthreatortool
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