Design and Research of Intelligent Chatbot for Campus Information Consultation Assistant

ABSTRACT The expansion of artificial intelligence is advancing rapidly, and chatbots have become an important component of human life. This paper aims to explore the design principles, implementation methods, and applications of chatbots in real life. Through the comprehensive application of natural...

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Bibliographic Details
Main Authors: Yao Song, Chunli Lv, Kun Zhu, Xiaobin Qiu
Format: Article
Language:English
Published: Wiley 2025-03-01
Series:Engineering Reports
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Online Access:https://doi.org/10.1002/eng2.70072
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Summary:ABSTRACT The expansion of artificial intelligence is advancing rapidly, and chatbots have become an important component of human life. This paper aims to explore the design principles, implementation methods, and applications of chatbots in real life. Through the comprehensive application of natural language processing, machine learning, and other technologies, this paper designs and implements a chatbot consultation assistant with intelligent chat functions, which can understand the natural language input by users and give reasonable and interesting answers. The workload of teachers can be reduced. Teachers often need to publish learning materials and interact with students in instant communication software such as WeChat and QQ. Chatbots can automatically handle these tasks, such as automatically publishing learning materials and answering students' questions. It can also automatically collect and process teaching data, such as students' learning progress and grades, to help teachers better understand students' learning situations and optimize teaching strategies. They can improve the experience of students. Through chatbots, more and more environments are funny and vivid. They can be used as the interface of human‐computer interaction in this assistant; learning becomes more interesting. Students can get instant feedback and guidance through interaction with the chatbot consultation assistant, thereby improving learning effects and enthusiasm.
ISSN:2577-8196