Organisational justice: Moderating turnover intention and citizenship behaviour in Eastern Cape nurses

Orientation: The business sector is engulfed with severe challenges of globalisation in this decade. Hence, companies fight for survival in order to be on the map again. Organisational justice is believed to be key to sustaining various businesses. Research purpose: The study employed organisationa...

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Main Authors: Thobela G. Majali, Nosiphiwo I. Gcaza, Xolile Gcaza
Format: Article
Language:English
Published: AOSIS 2025-02-01
Series:SA Journal of Industrial Psychology
Subjects:
Online Access:https://sajip.co.za/index.php/sajip/article/view/2232
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author Thobela G. Majali
Nosiphiwo I. Gcaza
Xolile Gcaza
author_facet Thobela G. Majali
Nosiphiwo I. Gcaza
Xolile Gcaza
author_sort Thobela G. Majali
collection DOAJ
description Orientation: The business sector is engulfed with severe challenges of globalisation in this decade. Hence, companies fight for survival in order to be on the map again. Organisational justice is believed to be key to sustaining various businesses. Research purpose: The study employed organisational justice as a moderating variable to delve into the relationship between organisational citizenship behaviour and turnover intention. Motivation for the study: It has been argued that it is a challenge to keep employees devoted and still make a landmark in the business. Of course, with a lack of motivation in their careers, and not requiring more resources, workers are obliged to quit the health sector. Research approach/design and method: A sample of 298 nurses in various hospitals, utilising quantitative cross-sectional research. Main findings: The findings indicate that when both organisational justice and organisational citizenship behaviour increase, then the turnover intention decreases. Practical/managerial implications: Justifications to enhance organisational citizenship behaviour is imperative. Hence, discouragement of turnover intentions and increase in production are much to be desired. Contribution/value-add: The contribution of this project gives emphasis to the expanding body of knowledge in South Africa as well as globally.
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publishDate 2025-02-01
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series SA Journal of Industrial Psychology
spelling doaj-art-db2b003be8634e83902b514d2dcf48542025-08-20T03:15:57ZengAOSISSA Journal of Industrial Psychology0258-52002071-07632025-02-01510e1e1010.4102/sajip.v51i0.22321326Organisational justice: Moderating turnover intention and citizenship behaviour in Eastern Cape nursesThobela G. Majali0Nosiphiwo I. Gcaza1Xolile Gcaza2Department of Industrial Psychology, Faculty of Management and Commerce, University of Fort Hare, East LondonDepartment of Industrial Psychology, Faculty of Management and Commerce, University of Fort Hare, East LondonDepartment of Public Administration, Faculty of Management and Commerce, University of Fort Hare, East LondonOrientation: The business sector is engulfed with severe challenges of globalisation in this decade. Hence, companies fight for survival in order to be on the map again. Organisational justice is believed to be key to sustaining various businesses. Research purpose: The study employed organisational justice as a moderating variable to delve into the relationship between organisational citizenship behaviour and turnover intention. Motivation for the study: It has been argued that it is a challenge to keep employees devoted and still make a landmark in the business. Of course, with a lack of motivation in their careers, and not requiring more resources, workers are obliged to quit the health sector. Research approach/design and method: A sample of 298 nurses in various hospitals, utilising quantitative cross-sectional research. Main findings: The findings indicate that when both organisational justice and organisational citizenship behaviour increase, then the turnover intention decreases. Practical/managerial implications: Justifications to enhance organisational citizenship behaviour is imperative. Hence, discouragement of turnover intentions and increase in production are much to be desired. Contribution/value-add: The contribution of this project gives emphasis to the expanding body of knowledge in South Africa as well as globally.https://sajip.co.za/index.php/sajip/article/view/2232organisational justiceturnover intentionorganisational citizenship behaviourmoderating effectemployee retentionworkplace fairness.
spellingShingle Thobela G. Majali
Nosiphiwo I. Gcaza
Xolile Gcaza
Organisational justice: Moderating turnover intention and citizenship behaviour in Eastern Cape nurses
SA Journal of Industrial Psychology
organisational justice
turnover intention
organisational citizenship behaviour
moderating effect
employee retention
workplace fairness.
title Organisational justice: Moderating turnover intention and citizenship behaviour in Eastern Cape nurses
title_full Organisational justice: Moderating turnover intention and citizenship behaviour in Eastern Cape nurses
title_fullStr Organisational justice: Moderating turnover intention and citizenship behaviour in Eastern Cape nurses
title_full_unstemmed Organisational justice: Moderating turnover intention and citizenship behaviour in Eastern Cape nurses
title_short Organisational justice: Moderating turnover intention and citizenship behaviour in Eastern Cape nurses
title_sort organisational justice moderating turnover intention and citizenship behaviour in eastern cape nurses
topic organisational justice
turnover intention
organisational citizenship behaviour
moderating effect
employee retention
workplace fairness.
url https://sajip.co.za/index.php/sajip/article/view/2232
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AT xolilegcaza organisationaljusticemoderatingturnoverintentionandcitizenshipbehaviourineasterncapenurses