A Qualitative Study On The Communicative Needs, Expectations And Experiences During Covid-19 Pandemic: 65 Years And Over Ankara Sample
This study examines the high-risk group of individuals age 65 and over who most frequently experience the negative consequences of Covid-19. We review their communicative needs and expectations, knowledge and informationsources, and risk information and knowledge patterns. We conducted semi-structur...
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| Format: | Article |
| Language: | English |
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Istanbul University Press
2021-07-01
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| Series: | Connectist Istanbul University Journal of Communication Sciences |
| Subjects: | |
| Online Access: | https://cdn.istanbul.edu.tr/file/JTA6CLJ8T5/5FE9D579706B4AB4951248F81FF26472 |
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| author | Nilüfer Pınar Kılıç Besime Pınar Özdemir Gilman Senem Gençtürk Hızal Melike Aktaş |
| author_facet | Nilüfer Pınar Kılıç Besime Pınar Özdemir Gilman Senem Gençtürk Hızal Melike Aktaş |
| author_sort | Nilüfer Pınar Kılıç |
| collection | DOAJ |
| description | This study examines the high-risk group of individuals age 65 and over who most frequently experience the negative consequences of Covid-19. We review their communicative needs and expectations, knowledge and informationsources, and risk information and knowledge patterns. We conducted semi-structured interviews with 47 people aged 65 and over residing in Ankara. We evaluated our results in the context of The Social Amplification of Risk Framework, considering the major communication stations disseminating risk information. We found that during the Covid-19 pandemic, individuals aged 65 and over accessed risk information through new media and traditional media, and interpersonal communication, especially with close family and children, served as a primary information source during the pandemic. The trust factor, particularly regarding medical expertise, was an essential criterion in evaluating information. The communicative needs and expectations changed for this high-risk group. The need for improved digital communication capabilities become apparent during the pandemic crisis. Suggestions that consider public perspectives and risk perceptions while incorporating the relationship between risks and communication processes may contribute to structuring impactful risk communication activities. |
| format | Article |
| id | doaj-art-da6693c9dee84a2486c095a820eaa80e |
| institution | OA Journals |
| issn | 2636-8943 |
| language | English |
| publishDate | 2021-07-01 |
| publisher | Istanbul University Press |
| record_format | Article |
| series | Connectist Istanbul University Journal of Communication Sciences |
| spelling | doaj-art-da6693c9dee84a2486c095a820eaa80e2025-08-20T01:48:16ZengIstanbul University PressConnectist Istanbul University Journal of Communication Sciences2636-89432021-07-016012715510.26650/CONNECTIST2021-0744123456A Qualitative Study On The Communicative Needs, Expectations And Experiences During Covid-19 Pandemic: 65 Years And Over Ankara SampleNilüfer Pınar Kılıç0https://orcid.org/0000-0001-7133-7442Besime Pınar Özdemir1https://orcid.org/0000-0002-5801-2878Gilman Senem Gençtürk Hızal2https://orcid.org/0000-0001-5388-2682Melike Aktaş3https://orcid.org/0000-0003-1503-4302Ankara Üniversitesi, Ankara, TürkiyeAnkara Üniversitesi, Ankara, TürkiyeBaşkent Üniversitesi, Ankara, TurkiyeAnkara Üniversitesi, Ankara, TürkiyeThis study examines the high-risk group of individuals age 65 and over who most frequently experience the negative consequences of Covid-19. We review their communicative needs and expectations, knowledge and informationsources, and risk information and knowledge patterns. We conducted semi-structured interviews with 47 people aged 65 and over residing in Ankara. We evaluated our results in the context of The Social Amplification of Risk Framework, considering the major communication stations disseminating risk information. We found that during the Covid-19 pandemic, individuals aged 65 and over accessed risk information through new media and traditional media, and interpersonal communication, especially with close family and children, served as a primary information source during the pandemic. The trust factor, particularly regarding medical expertise, was an essential criterion in evaluating information. The communicative needs and expectations changed for this high-risk group. The need for improved digital communication capabilities become apparent during the pandemic crisis. Suggestions that consider public perspectives and risk perceptions while incorporating the relationship between risks and communication processes may contribute to structuring impactful risk communication activities.https://cdn.istanbul.edu.tr/file/JTA6CLJ8T5/5FE9D579706B4AB4951248F81FF26472risk communicationcovid-19risk messagesrisk perceptionaging |
| spellingShingle | Nilüfer Pınar Kılıç Besime Pınar Özdemir Gilman Senem Gençtürk Hızal Melike Aktaş A Qualitative Study On The Communicative Needs, Expectations And Experiences During Covid-19 Pandemic: 65 Years And Over Ankara Sample Connectist Istanbul University Journal of Communication Sciences risk communication covid-19 risk messages risk perception aging |
| title | A Qualitative Study On The Communicative Needs, Expectations And Experiences During Covid-19 Pandemic: 65 Years And Over Ankara Sample |
| title_full | A Qualitative Study On The Communicative Needs, Expectations And Experiences During Covid-19 Pandemic: 65 Years And Over Ankara Sample |
| title_fullStr | A Qualitative Study On The Communicative Needs, Expectations And Experiences During Covid-19 Pandemic: 65 Years And Over Ankara Sample |
| title_full_unstemmed | A Qualitative Study On The Communicative Needs, Expectations And Experiences During Covid-19 Pandemic: 65 Years And Over Ankara Sample |
| title_short | A Qualitative Study On The Communicative Needs, Expectations And Experiences During Covid-19 Pandemic: 65 Years And Over Ankara Sample |
| title_sort | qualitative study on the communicative needs expectations and experiences during covid 19 pandemic 65 years and over ankara sample |
| topic | risk communication covid-19 risk messages risk perception aging |
| url | https://cdn.istanbul.edu.tr/file/JTA6CLJ8T5/5FE9D579706B4AB4951248F81FF26472 |
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