A Qualitative Study On The Communicative Needs, Expectations And Experiences During Covid-19 Pandemic: 65 Years And Over Ankara Sample

This study examines the high-risk group of individuals age 65 and over who most frequently experience the negative consequences of Covid-19. We review their communicative needs and expectations, knowledge and informationsources, and risk information and knowledge patterns. We conducted semi-structur...

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Main Authors: Nilüfer Pınar Kılıç, Besime Pınar Özdemir, Gilman Senem Gençtürk Hızal, Melike Aktaş
Format: Article
Language:English
Published: Istanbul University Press 2021-07-01
Series:Connectist Istanbul University Journal of Communication Sciences
Subjects:
Online Access:https://cdn.istanbul.edu.tr/file/JTA6CLJ8T5/5FE9D579706B4AB4951248F81FF26472
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author Nilüfer Pınar Kılıç
Besime Pınar Özdemir
Gilman Senem Gençtürk Hızal
Melike Aktaş
author_facet Nilüfer Pınar Kılıç
Besime Pınar Özdemir
Gilman Senem Gençtürk Hızal
Melike Aktaş
author_sort Nilüfer Pınar Kılıç
collection DOAJ
description This study examines the high-risk group of individuals age 65 and over who most frequently experience the negative consequences of Covid-19. We review their communicative needs and expectations, knowledge and informationsources, and risk information and knowledge patterns. We conducted semi-structured interviews with 47 people aged 65 and over residing in Ankara. We evaluated our results in the context of The Social Amplification of Risk Framework, considering the major communication stations disseminating risk information. We found that during the Covid-19 pandemic, individuals aged 65 and over accessed risk information through new media and traditional media, and interpersonal communication, especially with close family and children, served as a primary information source during the pandemic. The trust factor, particularly regarding medical expertise, was an essential criterion in evaluating information. The communicative needs and expectations changed for this high-risk group. The need for improved digital communication capabilities become apparent during the pandemic crisis. Suggestions that consider public perspectives and risk perceptions while incorporating the relationship between risks and communication processes may contribute to structuring impactful risk communication activities.
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publisher Istanbul University Press
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series Connectist Istanbul University Journal of Communication Sciences
spelling doaj-art-da6693c9dee84a2486c095a820eaa80e2025-08-20T01:48:16ZengIstanbul University PressConnectist Istanbul University Journal of Communication Sciences2636-89432021-07-016012715510.26650/CONNECTIST2021-0744123456A Qualitative Study On The Communicative Needs, Expectations And Experiences During Covid-19 Pandemic: 65 Years And Over Ankara SampleNilüfer Pınar Kılıç0https://orcid.org/0000-0001-7133-7442Besime Pınar Özdemir1https://orcid.org/0000-0002-5801-2878Gilman Senem Gençtürk Hızal2https://orcid.org/0000-0001-5388-2682Melike Aktaş3https://orcid.org/0000-0003-1503-4302Ankara Üniversitesi, Ankara, TürkiyeAnkara Üniversitesi, Ankara, TürkiyeBaşkent Üniversitesi, Ankara, TurkiyeAnkara Üniversitesi, Ankara, TürkiyeThis study examines the high-risk group of individuals age 65 and over who most frequently experience the negative consequences of Covid-19. We review their communicative needs and expectations, knowledge and informationsources, and risk information and knowledge patterns. We conducted semi-structured interviews with 47 people aged 65 and over residing in Ankara. We evaluated our results in the context of The Social Amplification of Risk Framework, considering the major communication stations disseminating risk information. We found that during the Covid-19 pandemic, individuals aged 65 and over accessed risk information through new media and traditional media, and interpersonal communication, especially with close family and children, served as a primary information source during the pandemic. The trust factor, particularly regarding medical expertise, was an essential criterion in evaluating information. The communicative needs and expectations changed for this high-risk group. The need for improved digital communication capabilities become apparent during the pandemic crisis. Suggestions that consider public perspectives and risk perceptions while incorporating the relationship between risks and communication processes may contribute to structuring impactful risk communication activities.https://cdn.istanbul.edu.tr/file/JTA6CLJ8T5/5FE9D579706B4AB4951248F81FF26472risk communicationcovid-19risk messagesrisk perceptionaging
spellingShingle Nilüfer Pınar Kılıç
Besime Pınar Özdemir
Gilman Senem Gençtürk Hızal
Melike Aktaş
A Qualitative Study On The Communicative Needs, Expectations And Experiences During Covid-19 Pandemic: 65 Years And Over Ankara Sample
Connectist Istanbul University Journal of Communication Sciences
risk communication
covid-19
risk messages
risk perception
aging
title A Qualitative Study On The Communicative Needs, Expectations And Experiences During Covid-19 Pandemic: 65 Years And Over Ankara Sample
title_full A Qualitative Study On The Communicative Needs, Expectations And Experiences During Covid-19 Pandemic: 65 Years And Over Ankara Sample
title_fullStr A Qualitative Study On The Communicative Needs, Expectations And Experiences During Covid-19 Pandemic: 65 Years And Over Ankara Sample
title_full_unstemmed A Qualitative Study On The Communicative Needs, Expectations And Experiences During Covid-19 Pandemic: 65 Years And Over Ankara Sample
title_short A Qualitative Study On The Communicative Needs, Expectations And Experiences During Covid-19 Pandemic: 65 Years And Over Ankara Sample
title_sort qualitative study on the communicative needs expectations and experiences during covid 19 pandemic 65 years and over ankara sample
topic risk communication
covid-19
risk messages
risk perception
aging
url https://cdn.istanbul.edu.tr/file/JTA6CLJ8T5/5FE9D579706B4AB4951248F81FF26472
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