The Relationship of Respectful Midwifery Care (RMC) Evaluation to Satisfaction of Midwifery Services from the Mother's Perspective in the North Jakarta Region

Background: The labor process represents a critical phase in ensuring maternal and neonatal safety. The quality of care provided by midwives during this period plays a vital role in determining health outcomes for both mothers and newborns. To achieve optimal care, midwives are required to possess...

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Main Authors: Heriza Syam, Hamdah Ridhaka Waljannah, Wa Ode Hajrah, Rosni Lubis, Ani Kusumastuti, Nina Primasari, Aticeh
Format: Article
Language:English
Published: YCAB Publisher 2025-06-01
Series:Public Health of Indonesia
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Online Access:https://stikbar.org/ycabpublisher/index.php/PHI/article/view/960
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author Heriza Syam
Hamdah Ridhaka Waljannah
Wa Ode Hajrah
Rosni Lubis
Ani Kusumastuti
Nina Primasari
Aticeh
author_facet Heriza Syam
Hamdah Ridhaka Waljannah
Wa Ode Hajrah
Rosni Lubis
Ani Kusumastuti
Nina Primasari
Aticeh
author_sort Heriza Syam
collection DOAJ
description Background: The labor process represents a critical phase in ensuring maternal and neonatal safety. The quality of care provided by midwives during this period plays a vital role in determining health outcomes for both mothers and newborns. To achieve optimal care, midwives are required to possess competencies in line with the standards recommended by the International Confederation of Midwives (ICM), including the implementation of Respectful Midwifery Care (RMC). The concept of RMC has also been promoted by the Indonesian Midwives Association (IBI) as an essential component of quality midwifery services. However, empirical evidence on the implementation of RMC in Indonesia remains limited. This gap highlights the need to explore women’s perspectives on the application of RMC and its association with maternal satisfaction. Objective: This study aims to assess the implementation of Respectful Midwifery Care (RMC) from the perspective of mothers receiving delivery care by midwives and to examine its relationship with maternal satisfaction in midwifery services. Methods: This research employed a quantitative approach using a cross-sectional design. The study involved 111 mothers who underwent physiological childbirth assisted by midwives at Level I Health Facilities in North Jakarta, with no maternal or neonatal complications or emergencies. Participants were selected through purposive sampling. Data were analyzed using the Chi-Square test to determine the relationship between RMC and maternal satisfaction. Results: The findings showed that 80.2% of midwives were perceived to have implemented RMC based on the mothers’ evaluations. A statistically significant association was found between the implementation of RMC and maternal satisfaction with midwifery services in North Jakarta (p = 0.000), with an Odds Ratio (OR) of 18.909. Conclusion: The implementation of Respectful Midwifery Care significantly influences maternal satisfaction with midwifery services. Mothers assisted by midwives who implement RMC are 18 times more likely to report satisfaction with their childbirth experience. The adoption of the RMC approach not only enhances maternal satisfaction but also contributes to the overall improvement of the quality of midwifery care. Keywords: respectful midwifery care; maternal satisfaction; midwifery services; quality of care
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spelling doaj-art-da2cbd9f2c124e0eb26a6add620e8ff22025-08-20T02:22:55ZengYCAB PublisherPublic Health of Indonesia2528-15422477-15702025-06-0111210.36685/phi.v11i2.960The Relationship of Respectful Midwifery Care (RMC) Evaluation to Satisfaction of Midwifery Services from the Mother's Perspective in the North Jakarta RegionHeriza Syam0Hamdah Ridhaka WaljannahWa Ode HajrahRosni LubisAni KusumastutiNina PrimasariAticehPolytechnic Ministry of Health Jakarta III Background: The labor process represents a critical phase in ensuring maternal and neonatal safety. The quality of care provided by midwives during this period plays a vital role in determining health outcomes for both mothers and newborns. To achieve optimal care, midwives are required to possess competencies in line with the standards recommended by the International Confederation of Midwives (ICM), including the implementation of Respectful Midwifery Care (RMC). The concept of RMC has also been promoted by the Indonesian Midwives Association (IBI) as an essential component of quality midwifery services. However, empirical evidence on the implementation of RMC in Indonesia remains limited. This gap highlights the need to explore women’s perspectives on the application of RMC and its association with maternal satisfaction. Objective: This study aims to assess the implementation of Respectful Midwifery Care (RMC) from the perspective of mothers receiving delivery care by midwives and to examine its relationship with maternal satisfaction in midwifery services. Methods: This research employed a quantitative approach using a cross-sectional design. The study involved 111 mothers who underwent physiological childbirth assisted by midwives at Level I Health Facilities in North Jakarta, with no maternal or neonatal complications or emergencies. Participants were selected through purposive sampling. Data were analyzed using the Chi-Square test to determine the relationship between RMC and maternal satisfaction. Results: The findings showed that 80.2% of midwives were perceived to have implemented RMC based on the mothers’ evaluations. A statistically significant association was found between the implementation of RMC and maternal satisfaction with midwifery services in North Jakarta (p = 0.000), with an Odds Ratio (OR) of 18.909. Conclusion: The implementation of Respectful Midwifery Care significantly influences maternal satisfaction with midwifery services. Mothers assisted by midwives who implement RMC are 18 times more likely to report satisfaction with their childbirth experience. The adoption of the RMC approach not only enhances maternal satisfaction but also contributes to the overall improvement of the quality of midwifery care. Keywords: respectful midwifery care; maternal satisfaction; midwifery services; quality of care https://stikbar.org/ycabpublisher/index.php/PHI/article/view/960Respectful Midwifery CareMidwifery ServicesSatisfaction
spellingShingle Heriza Syam
Hamdah Ridhaka Waljannah
Wa Ode Hajrah
Rosni Lubis
Ani Kusumastuti
Nina Primasari
Aticeh
The Relationship of Respectful Midwifery Care (RMC) Evaluation to Satisfaction of Midwifery Services from the Mother's Perspective in the North Jakarta Region
Public Health of Indonesia
Respectful Midwifery Care
Midwifery Services
Satisfaction
title The Relationship of Respectful Midwifery Care (RMC) Evaluation to Satisfaction of Midwifery Services from the Mother's Perspective in the North Jakarta Region
title_full The Relationship of Respectful Midwifery Care (RMC) Evaluation to Satisfaction of Midwifery Services from the Mother's Perspective in the North Jakarta Region
title_fullStr The Relationship of Respectful Midwifery Care (RMC) Evaluation to Satisfaction of Midwifery Services from the Mother's Perspective in the North Jakarta Region
title_full_unstemmed The Relationship of Respectful Midwifery Care (RMC) Evaluation to Satisfaction of Midwifery Services from the Mother's Perspective in the North Jakarta Region
title_short The Relationship of Respectful Midwifery Care (RMC) Evaluation to Satisfaction of Midwifery Services from the Mother's Perspective in the North Jakarta Region
title_sort relationship of respectful midwifery care rmc evaluation to satisfaction of midwifery services from the mother s perspective in the north jakarta region
topic Respectful Midwifery Care
Midwifery Services
Satisfaction
url https://stikbar.org/ycabpublisher/index.php/PHI/article/view/960
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