The impact of adoption of an electronic health record on emergency physician work: A time motion study

Abstract Objective We assessed the impact of the transition from a primarily paper‐based electronic health record (EHR) to a comprehensive EHR on emergency physician work tasks and efficiency in an academic emergency department (ED). Methods We conducted a time motion study of emergency physicians o...

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Main Authors: Samantha Calder‐Sprackman, Glenda Clapham, Trisha Kandiah, Jade Choo‐Foo, Simran Aggarwal, Julia Sweet, Khadeer Abdulkarim, Courtney Price, Venkatesh Thiruganasambandamoorthy, Edmund S.H. Kwok
Format: Article
Language:English
Published: Elsevier 2021-02-01
Series:Journal of the American College of Emergency Physicians Open
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Online Access:https://doi.org/10.1002/emp2.12362
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author Samantha Calder‐Sprackman
Glenda Clapham
Trisha Kandiah
Jade Choo‐Foo
Simran Aggarwal
Julia Sweet
Khadeer Abdulkarim
Courtney Price
Venkatesh Thiruganasambandamoorthy
Edmund S.H. Kwok
author_facet Samantha Calder‐Sprackman
Glenda Clapham
Trisha Kandiah
Jade Choo‐Foo
Simran Aggarwal
Julia Sweet
Khadeer Abdulkarim
Courtney Price
Venkatesh Thiruganasambandamoorthy
Edmund S.H. Kwok
author_sort Samantha Calder‐Sprackman
collection DOAJ
description Abstract Objective We assessed the impact of the transition from a primarily paper‐based electronic health record (EHR) to a comprehensive EHR on emergency physician work tasks and efficiency in an academic emergency department (ED). Methods We conducted a time motion study of emergency physicians on shift in our ED. Fifteen emergency physicians were directly observed for two 4‐hour sessions prior to EHR implementation, during go live, and then during post‐implementation. Observers performed continuous observation and measured times for the following tasks: chart review, direct patient care, documentation, physical movement, communication, teaching, handover, and other. We compared time spent on tasks during the 3 phases of transition and analyzed mean times for the tasks per patient and per shift using 2‐tailed t test for comparison. Results Physicians saw fewer patients per shift during go‐live (0.51 patient/hour, P < 0.01), patient efficiency increased in post‐implementation but did not recover to baseline (−0.31 patient/hour, P = 0.03). From pre‐implementation to post‐implementation, we observed a trend towards increased physician time spent charting (+54 seconds/patient, P = 0.05) and documenting (+36 seconds/patient, P = 0.36); time spent doing direct patient care trended towards decreasing (−0.43 seconds/patient, P = 0.23). A small percentage of shifts were spent receiving technical support and time spent on teaching activities remained relatively stable during EHR transition. Conclusion A new EHR impacts emergency physician task allocation and several changes are sustained post‐implementation. Physician efficiency decreased and did not recover to baseline. Understanding workflow changes during transition to EHR in the ED is necessary to develop strategies to maintain quality of care.
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spelling doaj-art-da14ef7861df49b3b0b10bd0ff621bb72025-08-20T02:03:50ZengElsevierJournal of the American College of Emergency Physicians Open2688-11522021-02-0121n/an/a10.1002/emp2.12362The impact of adoption of an electronic health record on emergency physician work: A time motion studySamantha Calder‐Sprackman0Glenda Clapham1Trisha Kandiah2Jade Choo‐Foo3Simran Aggarwal4Julia Sweet5Khadeer Abdulkarim6Courtney Price7Venkatesh Thiruganasambandamoorthy8Edmund S.H. Kwok9Department of Emergency Medicine University of Ottawa Ottawa Ontario CanadaDepartment of Emergency Medicine Ottawa Ontario CanadaDepartment of Emergency Medicine University of Ottawa Ottawa Ontario CanadaDepartment of Emergency Medicine University of Ottawa Ottawa Ontario CanadaDepartment of Emergency Medicine University of Ottawa Ottawa Ontario CanadaDepartment of Emergency Medicine University of Ottawa Ottawa Ontario CanadaRoyal College of Surgeons in Ireland Dublin IrelandDepartment of Emergency Medicine University of Ottawa Ottawa Ontario CanadaDepartment of Emergency Medicine University of Ottawa Ottawa Ontario CanadaDepartment of Emergency Medicine University of Ottawa Ottawa Ontario CanadaAbstract Objective We assessed the impact of the transition from a primarily paper‐based electronic health record (EHR) to a comprehensive EHR on emergency physician work tasks and efficiency in an academic emergency department (ED). Methods We conducted a time motion study of emergency physicians on shift in our ED. Fifteen emergency physicians were directly observed for two 4‐hour sessions prior to EHR implementation, during go live, and then during post‐implementation. Observers performed continuous observation and measured times for the following tasks: chart review, direct patient care, documentation, physical movement, communication, teaching, handover, and other. We compared time spent on tasks during the 3 phases of transition and analyzed mean times for the tasks per patient and per shift using 2‐tailed t test for comparison. Results Physicians saw fewer patients per shift during go‐live (0.51 patient/hour, P < 0.01), patient efficiency increased in post‐implementation but did not recover to baseline (−0.31 patient/hour, P = 0.03). From pre‐implementation to post‐implementation, we observed a trend towards increased physician time spent charting (+54 seconds/patient, P = 0.05) and documenting (+36 seconds/patient, P = 0.36); time spent doing direct patient care trended towards decreasing (−0.43 seconds/patient, P = 0.23). A small percentage of shifts were spent receiving technical support and time spent on teaching activities remained relatively stable during EHR transition. Conclusion A new EHR impacts emergency physician task allocation and several changes are sustained post‐implementation. Physician efficiency decreased and did not recover to baseline. Understanding workflow changes during transition to EHR in the ED is necessary to develop strategies to maintain quality of care.https://doi.org/10.1002/emp2.12362electronic health recordphysician workflowtime‐motion study
spellingShingle Samantha Calder‐Sprackman
Glenda Clapham
Trisha Kandiah
Jade Choo‐Foo
Simran Aggarwal
Julia Sweet
Khadeer Abdulkarim
Courtney Price
Venkatesh Thiruganasambandamoorthy
Edmund S.H. Kwok
The impact of adoption of an electronic health record on emergency physician work: A time motion study
Journal of the American College of Emergency Physicians Open
electronic health record
physician workflow
time‐motion study
title The impact of adoption of an electronic health record on emergency physician work: A time motion study
title_full The impact of adoption of an electronic health record on emergency physician work: A time motion study
title_fullStr The impact of adoption of an electronic health record on emergency physician work: A time motion study
title_full_unstemmed The impact of adoption of an electronic health record on emergency physician work: A time motion study
title_short The impact of adoption of an electronic health record on emergency physician work: A time motion study
title_sort impact of adoption of an electronic health record on emergency physician work a time motion study
topic electronic health record
physician workflow
time‐motion study
url https://doi.org/10.1002/emp2.12362
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