The influence of doctoral management and medical procedures on patient satisfaction: An analysis based on appointment and medical procedure data
The impact of medical procedures and physician management on patient satisfaction is investigated in this study. Physician experience, specialization, waiting time, and the length of medical procedures are the primary characteristics examined. Hospital appointment and procedure records were used to...
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| Format: | Article |
| Language: | English |
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EDP Sciences
2025-01-01
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| Series: | BIO Web of Conferences |
| Online Access: | https://www.bio-conferences.org/articles/bioconf/pdf/2025/03/bioconf_ichbs2025_01035.pdf |
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| author | Terangjaya Yadi Fakhruzein Dewi Pramesti Widadi Budi Salsabila Riska Nadiya |
| author_facet | Terangjaya Yadi Fakhruzein Dewi Pramesti Widadi Budi Salsabila Riska Nadiya |
| author_sort | Terangjaya Yadi Fakhruzein |
| collection | DOAJ |
| description | The impact of medical procedures and physician management on patient satisfaction is investigated in this study. Physician experience, specialization, waiting time, and the length of medical procedures are the primary characteristics examined. Hospital appointment and procedure records were used to gather data, and waiting time and procedure length were used as stand-ins for patient satisfaction. Patient satisfaction is significantly impacted by waiting time, according to the results. There is a negative correlation between waiting time and satisfaction, particularly for specialists. Even though they have lengthier wait times, specialists and subspecialists nevertheless offer greater satisfaction than general practitioners. There were reduced wait times for doctors with five to ten years of experience. However, there was no discernible impact of the length of medical procedures on patient satisfaction. The main findings suggest that waiting time management is critical to improving patient satisfaction, while duration of medical procedures has no significant impact. Therefore, optimizing doctor scheduling and improving communication with patients should be considered. |
| format | Article |
| id | doaj-art-da094996984d43bfaef981cbf5736c35 |
| institution | Kabale University |
| issn | 2117-4458 |
| language | English |
| publishDate | 2025-01-01 |
| publisher | EDP Sciences |
| record_format | Article |
| series | BIO Web of Conferences |
| spelling | doaj-art-da094996984d43bfaef981cbf5736c352025-02-05T10:42:50ZengEDP SciencesBIO Web of Conferences2117-44582025-01-011520103510.1051/bioconf/202515201035bioconf_ichbs2025_01035The influence of doctoral management and medical procedures on patient satisfaction: An analysis based on appointment and medical procedure dataTerangjaya Yadi Fakhruzein0Dewi Pramesti1Widadi Budi2Salsabila Riska Nadiya3Faculty of Social Sciences, Universitas Harapan BangsaFaculty of Health Sciences, Universitas Harapan BangsaFaculty of Social Sciences, Universitas Harapan BangsaFaculty of Social Sciences, Universitas Harapan BangsaThe impact of medical procedures and physician management on patient satisfaction is investigated in this study. Physician experience, specialization, waiting time, and the length of medical procedures are the primary characteristics examined. Hospital appointment and procedure records were used to gather data, and waiting time and procedure length were used as stand-ins for patient satisfaction. Patient satisfaction is significantly impacted by waiting time, according to the results. There is a negative correlation between waiting time and satisfaction, particularly for specialists. Even though they have lengthier wait times, specialists and subspecialists nevertheless offer greater satisfaction than general practitioners. There were reduced wait times for doctors with five to ten years of experience. However, there was no discernible impact of the length of medical procedures on patient satisfaction. The main findings suggest that waiting time management is critical to improving patient satisfaction, while duration of medical procedures has no significant impact. Therefore, optimizing doctor scheduling and improving communication with patients should be considered.https://www.bio-conferences.org/articles/bioconf/pdf/2025/03/bioconf_ichbs2025_01035.pdf |
| spellingShingle | Terangjaya Yadi Fakhruzein Dewi Pramesti Widadi Budi Salsabila Riska Nadiya The influence of doctoral management and medical procedures on patient satisfaction: An analysis based on appointment and medical procedure data BIO Web of Conferences |
| title | The influence of doctoral management and medical procedures on patient satisfaction: An analysis based on appointment and medical procedure data |
| title_full | The influence of doctoral management and medical procedures on patient satisfaction: An analysis based on appointment and medical procedure data |
| title_fullStr | The influence of doctoral management and medical procedures on patient satisfaction: An analysis based on appointment and medical procedure data |
| title_full_unstemmed | The influence of doctoral management and medical procedures on patient satisfaction: An analysis based on appointment and medical procedure data |
| title_short | The influence of doctoral management and medical procedures on patient satisfaction: An analysis based on appointment and medical procedure data |
| title_sort | influence of doctoral management and medical procedures on patient satisfaction an analysis based on appointment and medical procedure data |
| url | https://www.bio-conferences.org/articles/bioconf/pdf/2025/03/bioconf_ichbs2025_01035.pdf |
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