An employee empowerment model in healthcare organizations: a case study of the Iranian social security organization
Background: Employee empowerment in healthcare organizations, which refers to providing staff with the autonomy, authority, and confidence to make decisions and take initiative in their roles, plays a crucial role in enhancing both productivity and the quality of health services. This study aims to...
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| Format: | Article |
| Language: | English |
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Shahid Beheshti University of Medical Sciences
2025-05-01
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| Series: | Social Determinants of Health |
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| Online Access: | https://journals.sbmu.ac.ir/sdh/article/view/47933 |
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| author | Ali Sadeghinezhad Hamdollah Manzari Tavakoli Saeed Sayadi Mahdi Mohammad Bagheri Mohammad Jalal Kamali |
| author_facet | Ali Sadeghinezhad Hamdollah Manzari Tavakoli Saeed Sayadi Mahdi Mohammad Bagheri Mohammad Jalal Kamali |
| author_sort | Ali Sadeghinezhad |
| collection | DOAJ |
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Background: Employee empowerment in healthcare organizations, which refers to providing staff with the autonomy, authority, and confidence to make decisions and take initiative in their roles, plays a crucial role in enhancing both productivity and the quality of health services. This study aims to design an employee empowerment model for the Iranian Social Security Organization to improve organizational performance.
Methods: This applied research uses a mixed-methods approach. In the qualitative phase, meta-synthesis of 25 purposively selected studies and thematic coding led to an initial model of employee empowerment. In the quantitative phase, data from 210 healthcare employees were collected via a structured questionnaire. ISM was used to determine component relationships, and the model was validated using PLS-SEM in SmartPLS.
Results: The results revealed that the employee empowerment model in healthcare organizations consists of 10 dimensions and 57 components. Additionally, findings indicated that "employee empowerment for organizational productivity" had the most significant impact on other variables, suggesting that improving this factor could enhance overall organizational performance. Key factors identified for employee empowerment included leadership development, organizational support, reward management, feedback and evaluation, decision-making autonomy, and effective communication. Finally, recommendations were provided to enhance employee capabilities and improve the productivity of healthcare organizations.
Conclusion: Employee empowerment, driven by factors such as organizational culture, leadership, and training, plays a crucial role in increasing productivity and organizational commitment. Organizations that invest in human resource development not only achieve better performance but also foster innovation, sustainability, and growth.
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| format | Article |
| id | doaj-art-d88e3d521fc24265b583fcca7d6d8bc2 |
| institution | OA Journals |
| issn | 2423-7337 |
| language | English |
| publishDate | 2025-05-01 |
| publisher | Shahid Beheshti University of Medical Sciences |
| record_format | Article |
| series | Social Determinants of Health |
| spelling | doaj-art-d88e3d521fc24265b583fcca7d6d8bc22025-08-20T02:03:39ZengShahid Beheshti University of Medical SciencesSocial Determinants of Health2423-73372025-05-0111110.22037/sdh.v11i1.47933An employee empowerment model in healthcare organizations: a case study of the Iranian social security organizationAli Sadeghinezhad 0Hamdollah Manzari Tavakoli1Saeed Sayadi 2Mahdi Mohammad Bagheri 3Mohammad Jalal Kamali 4PhD Student, Department of Management, Ke.C., Islamic Azad University, Kerman, IranAssistant Professor, Department of Management, Ke.C., Islamic Azad University, Kerman, IranAssociate Professor, Department of Management, Ke.C., Islamic Azad University, Kerman, IranAssistant Professor, Department of Management, Ke.C., Islamic Azad University, Kerman, IranAssistant Professor, Department of Management, Ke.C., Islamic Azad University, Kerman, Iran Background: Employee empowerment in healthcare organizations, which refers to providing staff with the autonomy, authority, and confidence to make decisions and take initiative in their roles, plays a crucial role in enhancing both productivity and the quality of health services. This study aims to design an employee empowerment model for the Iranian Social Security Organization to improve organizational performance. Methods: This applied research uses a mixed-methods approach. In the qualitative phase, meta-synthesis of 25 purposively selected studies and thematic coding led to an initial model of employee empowerment. In the quantitative phase, data from 210 healthcare employees were collected via a structured questionnaire. ISM was used to determine component relationships, and the model was validated using PLS-SEM in SmartPLS. Results: The results revealed that the employee empowerment model in healthcare organizations consists of 10 dimensions and 57 components. Additionally, findings indicated that "employee empowerment for organizational productivity" had the most significant impact on other variables, suggesting that improving this factor could enhance overall organizational performance. Key factors identified for employee empowerment included leadership development, organizational support, reward management, feedback and evaluation, decision-making autonomy, and effective communication. Finally, recommendations were provided to enhance employee capabilities and improve the productivity of healthcare organizations. Conclusion: Employee empowerment, driven by factors such as organizational culture, leadership, and training, plays a crucial role in increasing productivity and organizational commitment. Organizations that invest in human resource development not only achieve better performance but also foster innovation, sustainability, and growth. https://journals.sbmu.ac.ir/sdh/article/view/47933Delivery of Health CareEfficiency, OrganizationalEmpowermentLatent Class AnalysisOccupational GroupsSocial Security |
| spellingShingle | Ali Sadeghinezhad Hamdollah Manzari Tavakoli Saeed Sayadi Mahdi Mohammad Bagheri Mohammad Jalal Kamali An employee empowerment model in healthcare organizations: a case study of the Iranian social security organization Social Determinants of Health Delivery of Health Care Efficiency, Organizational Empowerment Latent Class Analysis Occupational Groups Social Security |
| title | An employee empowerment model in healthcare organizations: a case study of the Iranian social security organization |
| title_full | An employee empowerment model in healthcare organizations: a case study of the Iranian social security organization |
| title_fullStr | An employee empowerment model in healthcare organizations: a case study of the Iranian social security organization |
| title_full_unstemmed | An employee empowerment model in healthcare organizations: a case study of the Iranian social security organization |
| title_short | An employee empowerment model in healthcare organizations: a case study of the Iranian social security organization |
| title_sort | employee empowerment model in healthcare organizations a case study of the iranian social security organization |
| topic | Delivery of Health Care Efficiency, Organizational Empowerment Latent Class Analysis Occupational Groups Social Security |
| url | https://journals.sbmu.ac.ir/sdh/article/view/47933 |
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