A Preliminary Consideration of the Transition of the Implementation Method of Quality Management in Japanese Companies: Focusing on the Automotive Industry
The purpose of this study is to clarify how and why quality management in Japanese companies is evolving in the middle of drastic environmental changes. This study analyzed and discussed case studies of three Japanese companies in the automotive industry based on the result of interviews with...
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| Format: | Article |
| Language: | Japanese |
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The Academic Association for Organizational Science
2022-09-01
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| Series: | AAOS Transactions |
| Subjects: | |
| Online Access: | https://www.jstage.jst.go.jp/article/aaostrans/11/1/11_130/_pdf/-char/ja |
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| _version_ | 1850250991420571648 |
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| author | BaoYan PAN |
| author_facet | BaoYan PAN |
| author_sort | BaoYan PAN |
| collection | DOAJ |
| description | The purpose of this study is to clarify how and why quality management in
Japanese companies is evolving in the middle of drastic environmental changes. This
study analyzed and discussed case studies of three Japanese companies in the automotive
industry based on the result of interviews with people familiar with quality management
in these companies and analysis of company-related documents, while mainly focusing
on the implementation method of quality management. As a result, this paper drew two
tentative conclusions. First, the interaction between the diversity, ambiguity and
uncertainty of the quality standards required by consumers and customers, internal quality
awareness (ostrich policy), and overly strict industry quality standards lead some
Japanese companies to develop quality standards that are higher than those required by
consumers and customers. Second, the interaction of the globalization of the business
activities, the development of digital technology, and changes in the labor market require
a shift in the implementation method of quality management from people to equipment
utilizing digital technology. But factors such as the financial resources of the Japanese
headquarters, the awareness and determination of managers, and the awareness and
actionability of employees are impeding this. |
| format | Article |
| id | doaj-art-d877681aa040405d9ae00452573a93e0 |
| institution | OA Journals |
| issn | 2758-2795 |
| language | Japanese |
| publishDate | 2022-09-01 |
| publisher | The Academic Association for Organizational Science |
| record_format | Article |
| series | AAOS Transactions |
| spelling | doaj-art-d877681aa040405d9ae00452573a93e02025-08-20T01:58:00ZjpnThe Academic Association for Organizational ScienceAAOS Transactions2758-27952022-09-01111130136https://doi.org/10.11207/aaostrans.11.1_130A Preliminary Consideration of the Transition of the Implementation Method of Quality Management in Japanese Companies: Focusing on the Automotive IndustryBaoYan PAN0Kanto Gakuen UniversityThe purpose of this study is to clarify how and why quality management in Japanese companies is evolving in the middle of drastic environmental changes. This study analyzed and discussed case studies of three Japanese companies in the automotive industry based on the result of interviews with people familiar with quality management in these companies and analysis of company-related documents, while mainly focusing on the implementation method of quality management. As a result, this paper drew two tentative conclusions. First, the interaction between the diversity, ambiguity and uncertainty of the quality standards required by consumers and customers, internal quality awareness (ostrich policy), and overly strict industry quality standards lead some Japanese companies to develop quality standards that are higher than those required by consumers and customers. Second, the interaction of the globalization of the business activities, the development of digital technology, and changes in the labor market require a shift in the implementation method of quality management from people to equipment utilizing digital technology. But factors such as the financial resources of the Japanese headquarters, the awareness and determination of managers, and the awareness and actionability of employees are impeding this. https://www.jstage.jst.go.jp/article/aaostrans/11/1/11_130/_pdf/-char/jaquality managementtransitiondigital technologyexcessive qualityjapanese companiesautomotive industry |
| spellingShingle | BaoYan PAN A Preliminary Consideration of the Transition of the Implementation Method of Quality Management in Japanese Companies: Focusing on the Automotive Industry AAOS Transactions quality management transition digital technology excessive quality japanese companies automotive industry |
| title | A Preliminary Consideration of the Transition of the Implementation Method of Quality Management in Japanese Companies: Focusing on the Automotive Industry |
| title_full | A Preliminary Consideration of the Transition of the Implementation Method of Quality Management in Japanese Companies: Focusing on the Automotive Industry |
| title_fullStr | A Preliminary Consideration of the Transition of the Implementation Method of Quality Management in Japanese Companies: Focusing on the Automotive Industry |
| title_full_unstemmed | A Preliminary Consideration of the Transition of the Implementation Method of Quality Management in Japanese Companies: Focusing on the Automotive Industry |
| title_short | A Preliminary Consideration of the Transition of the Implementation Method of Quality Management in Japanese Companies: Focusing on the Automotive Industry |
| title_sort | preliminary consideration of the transition of the implementation method of quality management in japanese companies focusing on the automotive industry |
| topic | quality management transition digital technology excessive quality japanese companies automotive industry |
| url | https://www.jstage.jst.go.jp/article/aaostrans/11/1/11_130/_pdf/-char/ja |
| work_keys_str_mv | AT baoyanpan apreliminaryconsiderationofthetransitionoftheimplementationmethodofqualitymanagementinjapanesecompaniesfocusingontheautomotiveindustry AT baoyanpan preliminaryconsiderationofthetransitionoftheimplementationmethodofqualitymanagementinjapanesecompaniesfocusingontheautomotiveindustry |