An IoT-Based Autonomous Waiter Robot
The widespread adoption of automation and robotics across various sectors has driven innovations in service delivery, particularly in the hospitality industry. This paper presents the design, development, and implementation of an IoT-based waiter robot aimed at enhancing efficiency and customer sat...
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| Format: | Article |
| Language: | English |
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Universidad de Montevideo
2025-07-01
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| Series: | Memoria Investigaciones en Ingeniería |
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| Online Access: | http://www.revistas.um.edu.uy/index.php/ingenieria/article/view/1558 |
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| _version_ | 1849421846410166272 |
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| author | Sadiq Ur Rehman |
| author_facet | Sadiq Ur Rehman |
| author_sort | Sadiq Ur Rehman |
| collection | DOAJ |
| description |
The widespread adoption of automation and robotics across various sectors has driven innovations in service delivery, particularly in the hospitality industry. This paper presents the design, development, and implementation of an IoT-based waiter robot aimed at enhancing efficiency and customer satisfaction in restaurants. The robot employs an ESP32 microcontroller, ultrasonic sensors, and a touchscreen interface for autonomous navigation, order processing, and food delivery. Unlike traditional path-planning approaches, this robot adapts dynamically to its environment, offering flexibility and reliability in service. Detailed evaluations demonstrate the system’s effectiveness in optimizing operations, reducing delays, and improving overall customer experience. The proposed solution is cost-effective and scalable, making it suitable for diverse restaurant settings.
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| format | Article |
| id | doaj-art-d85477d16b5b4873ac3ff61d613f9116 |
| institution | Kabale University |
| issn | 2301-1092 2301-1106 |
| language | English |
| publishDate | 2025-07-01 |
| publisher | Universidad de Montevideo |
| record_format | Article |
| series | Memoria Investigaciones en Ingeniería |
| spelling | doaj-art-d85477d16b5b4873ac3ff61d613f91162025-08-20T03:31:21ZengUniversidad de MontevideoMemoria Investigaciones en Ingeniería2301-10922301-11062025-07-012810.36561/ING.28.11An IoT-Based Autonomous Waiter RobotSadiq Ur Rehman0https://orcid.org/0000-0002-6308-450XHamdard University, Pakistán The widespread adoption of automation and robotics across various sectors has driven innovations in service delivery, particularly in the hospitality industry. This paper presents the design, development, and implementation of an IoT-based waiter robot aimed at enhancing efficiency and customer satisfaction in restaurants. The robot employs an ESP32 microcontroller, ultrasonic sensors, and a touchscreen interface for autonomous navigation, order processing, and food delivery. Unlike traditional path-planning approaches, this robot adapts dynamically to its environment, offering flexibility and reliability in service. Detailed evaluations demonstrate the system’s effectiveness in optimizing operations, reducing delays, and improving overall customer experience. The proposed solution is cost-effective and scalable, making it suitable for diverse restaurant settings. http://www.revistas.um.edu.uy/index.php/ingenieria/article/view/1558IoTESP32RobotAutomationUltrasonic SensorsReal-time Navigation |
| spellingShingle | Sadiq Ur Rehman An IoT-Based Autonomous Waiter Robot Memoria Investigaciones en Ingeniería IoT ESP32 Robot Automation Ultrasonic Sensors Real-time Navigation |
| title | An IoT-Based Autonomous Waiter Robot |
| title_full | An IoT-Based Autonomous Waiter Robot |
| title_fullStr | An IoT-Based Autonomous Waiter Robot |
| title_full_unstemmed | An IoT-Based Autonomous Waiter Robot |
| title_short | An IoT-Based Autonomous Waiter Robot |
| title_sort | iot based autonomous waiter robot |
| topic | IoT ESP32 Robot Automation Ultrasonic Sensors Real-time Navigation |
| url | http://www.revistas.um.edu.uy/index.php/ingenieria/article/view/1558 |
| work_keys_str_mv | AT sadiqurrehman aniotbasedautonomouswaiterrobot AT sadiqurrehman iotbasedautonomouswaiterrobot |