An IoT-Based Autonomous Waiter Robot

The widespread adoption of automation and robotics across various sectors has driven innovations in service delivery, particularly in the hospitality industry. This paper presents the design, development, and implementation of an IoT-based waiter robot aimed at enhancing efficiency and customer sat...

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Main Author: Sadiq Ur Rehman
Format: Article
Language:English
Published: Universidad de Montevideo 2025-07-01
Series:Memoria Investigaciones en Ingeniería
Subjects:
Online Access:http://www.revistas.um.edu.uy/index.php/ingenieria/article/view/1558
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author Sadiq Ur Rehman
author_facet Sadiq Ur Rehman
author_sort Sadiq Ur Rehman
collection DOAJ
description The widespread adoption of automation and robotics across various sectors has driven innovations in service delivery, particularly in the hospitality industry. This paper presents the design, development, and implementation of an IoT-based waiter robot aimed at enhancing efficiency and customer satisfaction in restaurants. The robot employs an ESP32 microcontroller, ultrasonic sensors, and a touchscreen interface for autonomous navigation, order processing, and food delivery. Unlike traditional path-planning approaches, this robot adapts dynamically to its environment, offering flexibility and reliability in service. Detailed evaluations demonstrate the system’s effectiveness in optimizing operations, reducing delays, and improving overall customer experience. The proposed solution is cost-effective and scalable, making it suitable for diverse restaurant settings.
format Article
id doaj-art-d85477d16b5b4873ac3ff61d613f9116
institution Kabale University
issn 2301-1092
2301-1106
language English
publishDate 2025-07-01
publisher Universidad de Montevideo
record_format Article
series Memoria Investigaciones en Ingeniería
spelling doaj-art-d85477d16b5b4873ac3ff61d613f91162025-08-20T03:31:21ZengUniversidad de MontevideoMemoria Investigaciones en Ingeniería2301-10922301-11062025-07-012810.36561/ING.28.11An IoT-Based Autonomous Waiter RobotSadiq Ur Rehman0https://orcid.org/0000-0002-6308-450XHamdard University, Pakistán The widespread adoption of automation and robotics across various sectors has driven innovations in service delivery, particularly in the hospitality industry. This paper presents the design, development, and implementation of an IoT-based waiter robot aimed at enhancing efficiency and customer satisfaction in restaurants. The robot employs an ESP32 microcontroller, ultrasonic sensors, and a touchscreen interface for autonomous navigation, order processing, and food delivery. Unlike traditional path-planning approaches, this robot adapts dynamically to its environment, offering flexibility and reliability in service. Detailed evaluations demonstrate the system’s effectiveness in optimizing operations, reducing delays, and improving overall customer experience. The proposed solution is cost-effective and scalable, making it suitable for diverse restaurant settings. http://www.revistas.um.edu.uy/index.php/ingenieria/article/view/1558IoTESP32RobotAutomationUltrasonic SensorsReal-time Navigation
spellingShingle Sadiq Ur Rehman
An IoT-Based Autonomous Waiter Robot
Memoria Investigaciones en Ingeniería
IoT
ESP32
Robot
Automation
Ultrasonic Sensors
Real-time Navigation
title An IoT-Based Autonomous Waiter Robot
title_full An IoT-Based Autonomous Waiter Robot
title_fullStr An IoT-Based Autonomous Waiter Robot
title_full_unstemmed An IoT-Based Autonomous Waiter Robot
title_short An IoT-Based Autonomous Waiter Robot
title_sort iot based autonomous waiter robot
topic IoT
ESP32
Robot
Automation
Ultrasonic Sensors
Real-time Navigation
url http://www.revistas.um.edu.uy/index.php/ingenieria/article/view/1558
work_keys_str_mv AT sadiqurrehman aniotbasedautonomouswaiterrobot
AT sadiqurrehman iotbasedautonomouswaiterrobot