“Analyze & Focus Your Intention” as the First Step for Applying the Digital Innovation and Transformation Process in Zoos

In many industrial domains and service sectors, digitalization efforts show first results. New kinds of products and services were introduced, which would not have been possible without end-to-end digitalization of operational processes, continuous collection and evaluation of data about product use...

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Main Authors: Matthias Wißotzki, Johannes Wichmann
Format: Article
Language:English
Published: Riga Technical University Press 2019-10-01
Series:Complex Systems Informatics and Modeling Quarterly
Subjects:
Online Access:https://csimq-journals.rtu.lv/article/view/3126
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author Matthias Wißotzki
Johannes Wichmann
author_facet Matthias Wißotzki
Johannes Wichmann
author_sort Matthias Wißotzki
collection DOAJ
description In many industrial domains and service sectors, digitalization efforts show first results. New kinds of products and services were introduced, which would not have been possible without end-to-end digitalization of operational processes, continuous collection and evaluation of data about product use and evaluation of customer data or activities. Facing the challenge of customer satisfaction in terms of leisure activities, zoos are in need to modernize their tours and attendances. Therefore, this article describes the application of the Digital Innovation and Transformation Process (DITP) in animal-gardening facilities, as it collects, analyzes and structures information of 19 facilities within the “Landeszooverband Mecklenburg-Vorpommern e.V.” and combines them with qualitative studies. The research aims to analyze and focus the companies’ intention for the digitization of zoos by using the first phase of the DITP. Possible business concepts, related works and best practices were gathered and are the basis for further research and applications.
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institution OA Journals
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publisher Riga Technical University Press
record_format Article
series Complex Systems Informatics and Modeling Quarterly
spelling doaj-art-d83139af07d646cfab2e35e82666d5ee2025-08-20T02:21:11ZengRiga Technical University PressComplex Systems Informatics and Modeling Quarterly2255-99222019-10-010208910510.7250/csimq.2019-20.051689“Analyze & Focus Your Intention” as the First Step for Applying the Digital Innovation and Transformation Process in ZoosMatthias Wißotzki0Johannes Wichmann1Wismar University of Applied Sciences, Philipp Müller Str. 14, 23966 WismarRostock University, Albert-Einstein-Straße 22, 18059 RostockIn many industrial domains and service sectors, digitalization efforts show first results. New kinds of products and services were introduced, which would not have been possible without end-to-end digitalization of operational processes, continuous collection and evaluation of data about product use and evaluation of customer data or activities. Facing the challenge of customer satisfaction in terms of leisure activities, zoos are in need to modernize their tours and attendances. Therefore, this article describes the application of the Digital Innovation and Transformation Process (DITP) in animal-gardening facilities, as it collects, analyzes and structures information of 19 facilities within the “Landeszooverband Mecklenburg-Vorpommern e.V.” and combines them with qualitative studies. The research aims to analyze and focus the companies’ intention for the digitization of zoos by using the first phase of the DITP. Possible business concepts, related works and best practices were gathered and are the basis for further research and applications.https://csimq-journals.rtu.lv/article/view/3126digital innovationdigital transformationbusiness modelingenterprise modelingcapability managemententerprise architecture managementeambusiness-it-alignmentdigital zoosvirtual zoos
spellingShingle Matthias Wißotzki
Johannes Wichmann
“Analyze & Focus Your Intention” as the First Step for Applying the Digital Innovation and Transformation Process in Zoos
Complex Systems Informatics and Modeling Quarterly
digital innovation
digital transformation
business modeling
enterprise modeling
capability management
enterprise architecture management
eam
business-it-alignment
digital zoos
virtual zoos
title “Analyze & Focus Your Intention” as the First Step for Applying the Digital Innovation and Transformation Process in Zoos
title_full “Analyze & Focus Your Intention” as the First Step for Applying the Digital Innovation and Transformation Process in Zoos
title_fullStr “Analyze & Focus Your Intention” as the First Step for Applying the Digital Innovation and Transformation Process in Zoos
title_full_unstemmed “Analyze & Focus Your Intention” as the First Step for Applying the Digital Innovation and Transformation Process in Zoos
title_short “Analyze & Focus Your Intention” as the First Step for Applying the Digital Innovation and Transformation Process in Zoos
title_sort analyze focus your intention as the first step for applying the digital innovation and transformation process in zoos
topic digital innovation
digital transformation
business modeling
enterprise modeling
capability management
enterprise architecture management
eam
business-it-alignment
digital zoos
virtual zoos
url https://csimq-journals.rtu.lv/article/view/3126
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AT johanneswichmann analyzefocusyourintentionasthefirststepforapplyingthedigitalinnovationandtransformationprocessinzoos