Designing Online Mediation: Does “Just Add Tech” Undermine Mediation’s Ownmost Aim?

Abstract The norms of dispute resolution began their development alongside human communication, literally thousands of years before the internet. Mediation emerged as a social system possessed of culture-specific norms and rules that express themselves to this day, in how this mediation operates as...

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Main Author: David W. Johnson
Format: Article
Language:English
Published: Fundação Getúlio Vargas, Escola de Direito 2020-03-01
Series:Revista Direito GV
Subjects:
Online Access:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1808-24322020000100405&tlng=en
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author David W. Johnson
author_facet David W. Johnson
author_sort David W. Johnson
collection DOAJ
description Abstract The norms of dispute resolution began their development alongside human communication, literally thousands of years before the internet. Mediation emerged as a social system possessed of culture-specific norms and rules that express themselves to this day, in how this mediation operates as a profoundly human system of meaning. This article asks whether these thoroughly time-tested and -refined norms specific to mediation will port over, relatively intact, into virtual space. To be sure, the answer will be seen in how designers build and implement the virtual spaces and attendant automation technology. To do that optimally, however, designers first must identify, understand and respect the values, ethics and purpose embedded in these inter-generational norms.
format Article
id doaj-art-d7d068a469134aa9844758e3206ed349
institution Kabale University
issn 2317-6172
language English
publishDate 2020-03-01
publisher Fundação Getúlio Vargas, Escola de Direito
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series Revista Direito GV
spelling doaj-art-d7d068a469134aa9844758e3206ed3492025-02-02T01:27:37ZengFundação Getúlio Vargas, Escola de DireitoRevista Direito GV2317-61722020-03-0116110.1590/2317-6172201946Designing Online Mediation: Does “Just Add Tech” Undermine Mediation’s Ownmost Aim?David W. JohnsonAbstract The norms of dispute resolution began their development alongside human communication, literally thousands of years before the internet. Mediation emerged as a social system possessed of culture-specific norms and rules that express themselves to this day, in how this mediation operates as a profoundly human system of meaning. This article asks whether these thoroughly time-tested and -refined norms specific to mediation will port over, relatively intact, into virtual space. To be sure, the answer will be seen in how designers build and implement the virtual spaces and attendant automation technology. To do that optimally, however, designers first must identify, understand and respect the values, ethics and purpose embedded in these inter-generational norms.http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1808-24322020000100405&tlng=enMediated negotiationsystemsdesignemergenceautopoiesisethics
spellingShingle David W. Johnson
Designing Online Mediation: Does “Just Add Tech” Undermine Mediation’s Ownmost Aim?
Revista Direito GV
Mediated negotiation
systems
design
emergence
autopoiesis
ethics
title Designing Online Mediation: Does “Just Add Tech” Undermine Mediation’s Ownmost Aim?
title_full Designing Online Mediation: Does “Just Add Tech” Undermine Mediation’s Ownmost Aim?
title_fullStr Designing Online Mediation: Does “Just Add Tech” Undermine Mediation’s Ownmost Aim?
title_full_unstemmed Designing Online Mediation: Does “Just Add Tech” Undermine Mediation’s Ownmost Aim?
title_short Designing Online Mediation: Does “Just Add Tech” Undermine Mediation’s Ownmost Aim?
title_sort designing online mediation does just add tech undermine mediation s ownmost aim
topic Mediated negotiation
systems
design
emergence
autopoiesis
ethics
url http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1808-24322020000100405&tlng=en
work_keys_str_mv AT davidwjohnson designingonlinemediationdoesjustaddtechunderminemediationsownmostaim