The Impact of Social Responsibility on Emotional and Behavioral Responses of Tourists After Failure in Four-Five-Star Hotels (Case Study: Tehran City)
The purpose of present study was to investigate the effect of social responsibility on emotional and behavioral responses of tourists after failure of services in four-star and five-star hotels. The research method is practical obgectively and descriptive and analytical methodology. The statistical...
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Main Authors: | sara dodange, babak hajikarimi, MOHAMMAD mehdi mozafri, kamiar kavosh |
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Format: | Article |
Language: | fas |
Published: |
Kharazmi University
2022-06-01
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Series: | تحقیقات کاربردی علوم جغرافیایی |
Subjects: | |
Online Access: | http://jgs.khu.ac.ir/article-1-3404-en.pdf |
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