How I experienced tele-intervention: Qualitative insights from persons who stutter
Background: Tele-intervention gained popularity, during the coronavirus disease 2019 (COVID-19) pandemic, prompting healthcare providers to adapt to remote service delivery. Research about stuttering treatment via tele-intervention in South Africa is limited. Speech-language therapists (SLTs) requir...
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| Format: | Article |
| Language: | English |
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AOSIS
2025-01-01
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| Series: | South African Journal of Communication Disorders |
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| Online Access: | https://sajcd.org.za/index.php/sajcd/article/view/1068 |
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| _version_ | 1823858227741196288 |
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| author | Raadhiyah Hoosain Shabnam Abdoola Esedra Krüger Bhavani Pillay |
| author_facet | Raadhiyah Hoosain Shabnam Abdoola Esedra Krüger Bhavani Pillay |
| author_sort | Raadhiyah Hoosain |
| collection | DOAJ |
| description | Background: Tele-intervention gained popularity, during the coronavirus disease 2019 (COVID-19) pandemic, prompting healthcare providers to adapt to remote service delivery. Research about stuttering treatment via tele-intervention in South Africa is limited. Speech-language therapists (SLTs) require further insights to deliver a well-supported approach for treatment of stuttering using tele-intervention, despite limitations such as technological disruptions, including loadshedding, that impact service reliability.
Objectives: The study aims to explore clients’ experiences with tele-intervention for stuttering therapy, and to provide recommendations to improve service delivery.
Method: Semi-structured interviews were conducted with 11 persons who stutter (PWS) recruited through purposive sampling. Written informed consent was obtained from all participants with experience in both tele-intervention and in-person treatment. Inductive thematic analysis supplemented by descriptive statistics was used to identify patterns and trends.
Results: Four main themes emerged: (1) User experiences and factors shaping perceptions of tele-intervention; (2) technical infrastructure: barriers and facilitators; (3) financial and access considerations and (4) in-person treatment experience compared to tele-intervention user experience. Likert scale ratings indicated no considerable difference in preferences between tele-intervention and in-person treatment.
Conclusion: Participants’ diverse experiences highlighted tele-intervention’s benefits and challenges for stuttering therapy. While limitations exist, findings inform service enhancement in South Africa, emphasising the importance of users’ perspectives in tele-intervention design.
Contribution: Insights from PWS can be used in informing clinical practice, aiding SLTs in meeting the needs of PWS and guiding best practice. Tele-intervention should be integrated into a hybrid intervention model that PWS prefer. |
| format | Article |
| id | doaj-art-d6c67dd8f1b840f5bf63a0d6186af006 |
| institution | Kabale University |
| issn | 0379-8046 2225-4765 |
| language | English |
| publishDate | 2025-01-01 |
| publisher | AOSIS |
| record_format | Article |
| series | South African Journal of Communication Disorders |
| spelling | doaj-art-d6c67dd8f1b840f5bf63a0d6186af0062025-02-11T13:27:20ZengAOSISSouth African Journal of Communication Disorders0379-80462225-47652025-01-01721e1e910.4102/sajcd.v72i1.1068766How I experienced tele-intervention: Qualitative insights from persons who stutterRaadhiyah Hoosain0Shabnam Abdoola1Esedra Krüger2Bhavani Pillay3Department of Speech-Language Pathology and Audiology, Faculty of Humanities, University of Pretoria, PretoriaDepartment of Speech-Language Pathology and Audiology, Faculty of Humanities, University of Pretoria, Pretoria, South Africa; and Department of Speech-Language Pathology, United Arab Emirates University, Al AinDepartment of Speech-Language Pathology and Audiology, Faculty of Humanities, University of Pretoria, PretoriaDepartment of Speech-Language Pathology and Audiology, Faculty of Humanities, University of Pretoria, PretoriaBackground: Tele-intervention gained popularity, during the coronavirus disease 2019 (COVID-19) pandemic, prompting healthcare providers to adapt to remote service delivery. Research about stuttering treatment via tele-intervention in South Africa is limited. Speech-language therapists (SLTs) require further insights to deliver a well-supported approach for treatment of stuttering using tele-intervention, despite limitations such as technological disruptions, including loadshedding, that impact service reliability. Objectives: The study aims to explore clients’ experiences with tele-intervention for stuttering therapy, and to provide recommendations to improve service delivery. Method: Semi-structured interviews were conducted with 11 persons who stutter (PWS) recruited through purposive sampling. Written informed consent was obtained from all participants with experience in both tele-intervention and in-person treatment. Inductive thematic analysis supplemented by descriptive statistics was used to identify patterns and trends. Results: Four main themes emerged: (1) User experiences and factors shaping perceptions of tele-intervention; (2) technical infrastructure: barriers and facilitators; (3) financial and access considerations and (4) in-person treatment experience compared to tele-intervention user experience. Likert scale ratings indicated no considerable difference in preferences between tele-intervention and in-person treatment. Conclusion: Participants’ diverse experiences highlighted tele-intervention’s benefits and challenges for stuttering therapy. While limitations exist, findings inform service enhancement in South Africa, emphasising the importance of users’ perspectives in tele-intervention design. Contribution: Insights from PWS can be used in informing clinical practice, aiding SLTs in meeting the needs of PWS and guiding best practice. Tele-intervention should be integrated into a hybrid intervention model that PWS prefer.https://sajcd.org.za/index.php/sajcd/article/view/1068dysfluencypersons who stutterspeech therapystutteringtele-interventionspeech-language therapistperspectiveshybrid intervention |
| spellingShingle | Raadhiyah Hoosain Shabnam Abdoola Esedra Krüger Bhavani Pillay How I experienced tele-intervention: Qualitative insights from persons who stutter South African Journal of Communication Disorders dysfluency persons who stutter speech therapy stuttering tele-intervention speech-language therapist perspectives hybrid intervention |
| title | How I experienced tele-intervention: Qualitative insights from persons who stutter |
| title_full | How I experienced tele-intervention: Qualitative insights from persons who stutter |
| title_fullStr | How I experienced tele-intervention: Qualitative insights from persons who stutter |
| title_full_unstemmed | How I experienced tele-intervention: Qualitative insights from persons who stutter |
| title_short | How I experienced tele-intervention: Qualitative insights from persons who stutter |
| title_sort | how i experienced tele intervention qualitative insights from persons who stutter |
| topic | dysfluency persons who stutter speech therapy stuttering tele-intervention speech-language therapist perspectives hybrid intervention |
| url | https://sajcd.org.za/index.php/sajcd/article/view/1068 |
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