Natural language processing to evaluate texting conversations between patients and healthcare providers during COVID-19 Home-Based Care in Rwanda at scale.

Community isolation of patients with communicable infectious diseases limits spread of pathogens but our understanding of isolated patients' needs and challenges is incomplete. Rwanda deployed a digital health service nationally to assist public health clinicians to remotely monitor and support...

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Main Authors: Richard T Lester, Matthew Manson, Muhammed Semakula, Hyeju Jang, Hassan Mugabo, Ali Magzari, Junhong Ma Blackmer, Fanan Fattah, Simon Pierre Niyonsenga, Edson Rwagasore, Charles Ruranga, Eric Remera, Jean Claude S Ngabonziza, Giuseppe Carenini, Sabin Nsanzimana
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2025-01-01
Series:PLOS Digital Health
Online Access:https://doi.org/10.1371/journal.pdig.0000625
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