‘Alexa, play metal’: exploring music selection and personal information management via voice assistants

Introduction. Music streaming services have changed how music is played and perceived, but also how it is managed by individuals. Voice interfaces to such services are becoming increasingly com-mon, for example through voice assistants on mobile and smart devices, and have the poten-tial to further...

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Main Authors: Jochen Steffens, Jesse David Dinneen, Sascha Donner, Tom Potthoff
Format: Article
Language:English
Published: University of Borås 2024-06-01
Series:Information Research: An International Electronic Journal
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Online Access:https://informationr.net/infres/article/view/646
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author Jochen Steffens
Jesse David Dinneen
Sascha Donner
Tom Potthoff
author_facet Jochen Steffens
Jesse David Dinneen
Sascha Donner
Tom Potthoff
author_sort Jochen Steffens
collection DOAJ
description Introduction. Music streaming services have changed how music is played and perceived, but also how it is managed by individuals. Voice interfaces to such services are becoming increasingly com-mon, for example through voice assistants on mobile and smart devices, and have the poten-tial to further change personal music management by introducing new beneficial features and new challenges. Method. To explore the implications of voice assistants for personal music listening and management we surveyed 248 participants online and in a lab setting to investigate (a) in which situa-tions people use voice assistants to play music, (b) how the situations compare to established activities common during non-voice assistant music listening, and (c) what kinds of com-mands they use. Analysis. We categorised 653 situations of voice assistant use, which reflect differences to non-voice assistant music listening, and established 11 command types, which mostly reflect finding or refinding activities but also indicate keeping and organisation activities. Results. Voice assistants have some benefits for music listening and personal music management, but also a notable lack of support for traditional personal information management activities, like browsing, that are common when managing music. Conclusion. Having characterised the use of voice assistants to play music, we consider their role in per-sonal music management and make suggestions for improved design and future research.
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spelling doaj-art-d6b40f0f3fdf48269ea64c01ed251e012025-02-03T10:10:34ZengUniversity of BoråsInformation Research: An International Electronic Journal1368-16132024-06-01292507010.47989/ir292646643‘Alexa, play metal’: exploring music selection and personal information management via voice assistantsJochen Steffens0Jesse David Dinneen1Sascha Donner2Tom Potthoff3Hochschule DüsseldorfHumboldt-Universität zu BerlinHumboldt-Universität zu BerlinHochschule DüsseldorfIntroduction. Music streaming services have changed how music is played and perceived, but also how it is managed by individuals. Voice interfaces to such services are becoming increasingly com-mon, for example through voice assistants on mobile and smart devices, and have the poten-tial to further change personal music management by introducing new beneficial features and new challenges. Method. To explore the implications of voice assistants for personal music listening and management we surveyed 248 participants online and in a lab setting to investigate (a) in which situa-tions people use voice assistants to play music, (b) how the situations compare to established activities common during non-voice assistant music listening, and (c) what kinds of com-mands they use. Analysis. We categorised 653 situations of voice assistant use, which reflect differences to non-voice assistant music listening, and established 11 command types, which mostly reflect finding or refinding activities but also indicate keeping and organisation activities. Results. Voice assistants have some benefits for music listening and personal music management, but also a notable lack of support for traditional personal information management activities, like browsing, that are common when managing music. Conclusion. Having characterised the use of voice assistants to play music, we consider their role in per-sonal music management and make suggestions for improved design and future research.https://informationr.net/infres/article/view/646virtual voice assistantsmusic listeningpersonal information managementvoice user interfaces
spellingShingle Jochen Steffens
Jesse David Dinneen
Sascha Donner
Tom Potthoff
‘Alexa, play metal’: exploring music selection and personal information management via voice assistants
Information Research: An International Electronic Journal
virtual voice assistants
music listening
personal information management
voice user interfaces
title ‘Alexa, play metal’: exploring music selection and personal information management via voice assistants
title_full ‘Alexa, play metal’: exploring music selection and personal information management via voice assistants
title_fullStr ‘Alexa, play metal’: exploring music selection and personal information management via voice assistants
title_full_unstemmed ‘Alexa, play metal’: exploring music selection and personal information management via voice assistants
title_short ‘Alexa, play metal’: exploring music selection and personal information management via voice assistants
title_sort alexa play metal exploring music selection and personal information management via voice assistants
topic virtual voice assistants
music listening
personal information management
voice user interfaces
url https://informationr.net/infres/article/view/646
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