Impact of role conflict and social support on performance of layoff survivors: Evidence from India

COVID-19 has propelled the tech industry in India into a cycle of extensive downsizing, leaving numerous layoff survivors in a vulnerable state and demanding an urgent need for appropriate strategies to counter this precarious situation. Hence, the objective of the study is to investigate the impact...

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Main Authors: Tijo George, Anshuman Mohanty
Format: Article
Language:English
Published: LLC "CPC "Business Perspectives" 2025-04-01
Series:Problems and Perspectives in Management
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Online Access:https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/22009/PPM_2025_02_George.pdf
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author Tijo George
Anshuman Mohanty
author_facet Tijo George
Anshuman Mohanty
author_sort Tijo George
collection DOAJ
description COVID-19 has propelled the tech industry in India into a cycle of extensive downsizing, leaving numerous layoff survivors in a vulnerable state and demanding an urgent need for appropriate strategies to counter this precarious situation. Hence, the objective of the study is to investigate the impact of layoff-induced role conflicts on the task performance of layoff survivors, along with the moderating role of perceived family support and perceived organizational support in Indian tech companies. A descriptive survey method was adopted, and data were collected through a structured questionnaire. A total of 256 responses were collected from 25 major tech companies that executed layoffs in the recent past. SPSS AMOS and Jamovi 2.4.11 were used for the analysis. The result reveals that layoff-induced role conflicts were significantly associated with the task performance of surviving employees (p < .026), though the impact was negative (β = –0.106). The moderating effect of both perceived organizational support (β = 0.647, [LLCI = 0.505], [ULCI = 0.785], p < 0.001) and perceived family support (β = 0.324, [LLCI = 0.181], [ULCI = 0.459], p < 0.001) was significant between role conflict and task performance. The results also demonstrate that the task performance of surviving employees is significantly diminished by role conflicts as it leads to work-related stress. Furthermore, the study also highlights that perceived organizational and family support plays a crucial role in tackling the overall negative impact of layoff-induced role conflicts on the task performance of surviving employees in post-layoff scenarios.
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spelling doaj-art-d624f73192a1438095300e7b83c5902f2025-08-20T02:15:41ZengLLC "CPC "Business Perspectives"Problems and Perspectives in Management1727-70511810-54672025-04-0123227729010.21511/ppm.23(2).2025.1922009Impact of role conflict and social support on performance of layoff survivors: Evidence from IndiaTijo George0https://orcid.org/0000-0002-0219-7877Anshuman Mohanty1https://orcid.org/0000-0002-8424-2183Doctoral Scholar, T A Pai Management Institute, Manipal Academy of Higher Education (MAHE), Manipal, IndiaPh.D., Assistant Professor, Symbiosis Centre for Media and Communication, Symbiosis International (Deemed University), Pune, Maharashtra, IndiaCOVID-19 has propelled the tech industry in India into a cycle of extensive downsizing, leaving numerous layoff survivors in a vulnerable state and demanding an urgent need for appropriate strategies to counter this precarious situation. Hence, the objective of the study is to investigate the impact of layoff-induced role conflicts on the task performance of layoff survivors, along with the moderating role of perceived family support and perceived organizational support in Indian tech companies. A descriptive survey method was adopted, and data were collected through a structured questionnaire. A total of 256 responses were collected from 25 major tech companies that executed layoffs in the recent past. SPSS AMOS and Jamovi 2.4.11 were used for the analysis. The result reveals that layoff-induced role conflicts were significantly associated with the task performance of surviving employees (p < .026), though the impact was negative (β = –0.106). The moderating effect of both perceived organizational support (β = 0.647, [LLCI = 0.505], [ULCI = 0.785], p < 0.001) and perceived family support (β = 0.324, [LLCI = 0.181], [ULCI = 0.459], p < 0.001) was significant between role conflict and task performance. The results also demonstrate that the task performance of surviving employees is significantly diminished by role conflicts as it leads to work-related stress. Furthermore, the study also highlights that perceived organizational and family support plays a crucial role in tackling the overall negative impact of layoff-induced role conflicts on the task performance of surviving employees in post-layoff scenarios.https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/22009/PPM_2025_02_George.pdfambiguitydownsizingemployeemoderationworkload
spellingShingle Tijo George
Anshuman Mohanty
Impact of role conflict and social support on performance of layoff survivors: Evidence from India
Problems and Perspectives in Management
ambiguity
downsizing
employee
moderation
workload
title Impact of role conflict and social support on performance of layoff survivors: Evidence from India
title_full Impact of role conflict and social support on performance of layoff survivors: Evidence from India
title_fullStr Impact of role conflict and social support on performance of layoff survivors: Evidence from India
title_full_unstemmed Impact of role conflict and social support on performance of layoff survivors: Evidence from India
title_short Impact of role conflict and social support on performance of layoff survivors: Evidence from India
title_sort impact of role conflict and social support on performance of layoff survivors evidence from india
topic ambiguity
downsizing
employee
moderation
workload
url https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/22009/PPM_2025_02_George.pdf
work_keys_str_mv AT tijogeorge impactofroleconflictandsocialsupportonperformanceoflayoffsurvivorsevidencefromindia
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