Impact of marketing mix dimensions on the competitiveness of university centers

The aim of this research is to empirically contrast an explanatory model of how the elements of the marketing mix used in a university center (product, price, place, promotion, personnel, processes and physical evidence) influence its competitiveness from the point of view of its users (students). T...

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Main Authors: Tania Janette Marín-Orantes, María de la Cruz del Río-Rama, Dora Aguilasocho-Montoya, José Álvarez-García
Format: Article
Language:English
Published: Elsevier 2025-01-01
Series:Social Sciences and Humanities Open
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2590291125005923
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author Tania Janette Marín-Orantes
María de la Cruz del Río-Rama
Dora Aguilasocho-Montoya
José Álvarez-García
author_facet Tania Janette Marín-Orantes
María de la Cruz del Río-Rama
Dora Aguilasocho-Montoya
José Álvarez-García
author_sort Tania Janette Marín-Orantes
collection DOAJ
description The aim of this research is to empirically contrast an explanatory model of how the elements of the marketing mix used in a university center (product, price, place, promotion, personnel, processes and physical evidence) influence its competitiveness from the point of view of its users (students). The methodology used for the analysis of the causal relationship proposed in the model is the Structural Equation Modeling (SEM) technique. The data were obtained from a structured survey applied to students of the Universidad Michoacana de San Nicolás de Hidalgo located in Michoacán, Mexico, obtaining a sample of 380 valid questionnaires. The results corroborate that the marketing mix strategy designed by higher education institutions has a direct and positive relationship with their competitiveness, as perceived by their students. It is verified that the marketing mix is a multidimensional construct made up of four dimensions, product/service, promotion, physical evidence/non-teaching service, price, and all of them have a similar importance in the configuration of the marketing mix.
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institution Kabale University
issn 2590-2911
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publishDate 2025-01-01
publisher Elsevier
record_format Article
series Social Sciences and Humanities Open
spelling doaj-art-d5489a1daf64489eaae562c55fa5c0532025-08-20T03:59:22ZengElsevierSocial Sciences and Humanities Open2590-29112025-01-011210186410.1016/j.ssaho.2025.101864Impact of marketing mix dimensions on the competitiveness of university centersTania Janette Marín-Orantes0María de la Cruz del Río-Rama1Dora Aguilasocho-Montoya2José Álvarez-García3Facultad de Contaduría y Ciencias Administrativas, Universidad Michoacana de San Nicolás de Hidalgo, Morelia, 58000, MexicoBusiness Management and Marketing Department, Faculty of Business Sciences and Tourism, University of Vigo, 32004, Ourense, Spain; Corresponding author.Facultad de Contaduría y Ciencias Administrativas, Universidad Michoacana de San Nicolás de Hidalgo, Morelia, 58000, MexicoDepartamento de Economía Financiera y Contabilidad, Instituto Universitario de Investigación para El Desarrollo Territorial Sostenible (INTERRA), Facultad de Empresa Finanzas y Turismo, Universidad de Extremadura, Avd. de la Universidad, nº 47, 10071, Cáceres, SpainThe aim of this research is to empirically contrast an explanatory model of how the elements of the marketing mix used in a university center (product, price, place, promotion, personnel, processes and physical evidence) influence its competitiveness from the point of view of its users (students). The methodology used for the analysis of the causal relationship proposed in the model is the Structural Equation Modeling (SEM) technique. The data were obtained from a structured survey applied to students of the Universidad Michoacana de San Nicolás de Hidalgo located in Michoacán, Mexico, obtaining a sample of 380 valid questionnaires. The results corroborate that the marketing mix strategy designed by higher education institutions has a direct and positive relationship with their competitiveness, as perceived by their students. It is verified that the marketing mix is a multidimensional construct made up of four dimensions, product/service, promotion, physical evidence/non-teaching service, price, and all of them have a similar importance in the configuration of the marketing mix.http://www.sciencedirect.com/science/article/pii/S2590291125005923CompetitivenessMarketing mixUniversityHigher educationSEM
spellingShingle Tania Janette Marín-Orantes
María de la Cruz del Río-Rama
Dora Aguilasocho-Montoya
José Álvarez-García
Impact of marketing mix dimensions on the competitiveness of university centers
Social Sciences and Humanities Open
Competitiveness
Marketing mix
University
Higher education
SEM
title Impact of marketing mix dimensions on the competitiveness of university centers
title_full Impact of marketing mix dimensions on the competitiveness of university centers
title_fullStr Impact of marketing mix dimensions on the competitiveness of university centers
title_full_unstemmed Impact of marketing mix dimensions on the competitiveness of university centers
title_short Impact of marketing mix dimensions on the competitiveness of university centers
title_sort impact of marketing mix dimensions on the competitiveness of university centers
topic Competitiveness
Marketing mix
University
Higher education
SEM
url http://www.sciencedirect.com/science/article/pii/S2590291125005923
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AT doraaguilasochomontoya impactofmarketingmixdimensionsonthecompetitivenessofuniversitycenters
AT josealvarezgarcia impactofmarketingmixdimensionsonthecompetitivenessofuniversitycenters