GREEN ATMOSPHERICS AND CUSTOMER WELL-BEING TO CUSTOMER SATISFACTION AND REVISIT INTENTION IN CITY HOTEL SECTOR SURABAYA

GREEN ATMOSPHERICS AND CUSTOMER WELL-BEING TO CUSTOMER SATISFACTION AND REVISIT INTENTION IN CITY HOTEL SECTOR SURABAYA

This study aims to analyse the role of green atmospherics and customer well-being on customer satisfaction and revisit intention at the City Hotel sector of Surabaya. The sample was selected using purposive sampling based on three criteria: guests/visitors who visited more than twice, over 25 years...

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Bibliographic Details
Main Author: Hayuning Purnama Dewi
Format: Article
Language:Indonesian
Published: Fakultas Ekonomi dan Bisnis, Universitas Tanjungpura 2024-11-01
Series:Jurnal Ekonomi Bisnis dan Kewirausahaan (JEBIK)
Subjects:
green atmospherics
customer well-being
customer satisfaction
revisit intention
Online Access:https://jurnal.untan.ac.id/index.php/JJ/article/view/76298
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