Halstead, D., & Richards, K. A. From high tech to high touch: Enhancing customer service experiences via improved self-service technologies. LLC "CPC "Business Perspectives".
Chicago Style (17th ed.) CitationHalstead, Diane, and Keith A. Richards. From High Tech to High Touch: Enhancing Customer Service Experiences via Improved Self-service Technologies. LLC "CPC "Business Perspectives".
MLA (9th ed.) CitationHalstead, Diane, and Keith A. Richards. From High Tech to High Touch: Enhancing Customer Service Experiences via Improved Self-service Technologies. LLC "CPC "Business Perspectives".
Warning: These citations may not always be 100% accurate.