Social workers and policy practice: (Re)Defining the role of social work on indigent policy design and implementation in South Africa

This study examined the role of social workers in designing and implementing municipal indigent policies in South Africa. The study used qualitative research to assess social workers' roles in designing and implementing indigent policies. In addition, the study used a case study design, using t...

Full description

Saved in:
Bibliographic Details
Main Author: Molly Shayamano
Format: Article
Language:English
Published: Institute of Industry and Academic Research Incorporated 2025-06-01
Series:International Review of Social Sciences Research
Subjects:
Online Access:https://iiari.org/journal_article/social-workers-and-policy-practice-redefining-the-role-of-social-work-on-indigent-policy-design-and-implementation-in-south-africa/
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1850046962096668672
author Molly Shayamano
author_facet Molly Shayamano
author_sort Molly Shayamano
collection DOAJ
description This study examined the role of social workers in designing and implementing municipal indigent policies in South Africa. The study used qualitative research to assess social workers' roles in designing and implementing indigent policies. In addition, the study used a case study design, using the Buffalo City Metropolitan Municipality as a case study. Data was collected from extensive literature using documents from 2019 to 2025. Data was analysed using thematic analysis. This study revealed that the engagement of social workers in indigent policy design and implementation is very low, and this exclusion of social workers has led to limited advocacy for indigent policy change, failure to build effective coalitions, indigents' lack of awareness regarding the indigent policy, and exclusion of more deserving people in accessing indigent support. This study proposes that social workers be actively involved in the indigent policy implementation process, as they are highly skilled professionals able to deal with the most vulnerable community members. Within the indigent policy implementation process, social workers can play a significant role in municipal indigent policy development and evaluation by identifying and verifying indigents and advocating for indigents’ rights, ensuring they receive the support they are entitled to under indigent policies, such as counselling and psychosocial support.
format Article
id doaj-art-d4b501845d854e57bce87be795f926cf
institution DOAJ
issn 2782-9227
2782-9235
language English
publishDate 2025-06-01
publisher Institute of Industry and Academic Research Incorporated
record_format Article
series International Review of Social Sciences Research
spelling doaj-art-d4b501845d854e57bce87be795f926cf2025-08-20T02:54:19ZengInstitute of Industry and Academic Research IncorporatedInternational Review of Social Sciences Research2782-92272782-92352025-06-015221924510.53378/irssr.353206Social workers and policy practice: (Re)Defining the role of social work on indigent policy design and implementation in South AfricaMolly Shayamano0Walter Sisulu UniversityThis study examined the role of social workers in designing and implementing municipal indigent policies in South Africa. The study used qualitative research to assess social workers' roles in designing and implementing indigent policies. In addition, the study used a case study design, using the Buffalo City Metropolitan Municipality as a case study. Data was collected from extensive literature using documents from 2019 to 2025. Data was analysed using thematic analysis. This study revealed that the engagement of social workers in indigent policy design and implementation is very low, and this exclusion of social workers has led to limited advocacy for indigent policy change, failure to build effective coalitions, indigents' lack of awareness regarding the indigent policy, and exclusion of more deserving people in accessing indigent support. This study proposes that social workers be actively involved in the indigent policy implementation process, as they are highly skilled professionals able to deal with the most vulnerable community members. Within the indigent policy implementation process, social workers can play a significant role in municipal indigent policy development and evaluation by identifying and verifying indigents and advocating for indigents’ rights, ensuring they receive the support they are entitled to under indigent policies, such as counselling and psychosocial support.https://iiari.org/journal_article/social-workers-and-policy-practice-redefining-the-role-of-social-work-on-indigent-policy-design-and-implementation-in-south-africa/social workindigentspublic policymunicipalitypolicy designpolicy implementation
spellingShingle Molly Shayamano
Social workers and policy practice: (Re)Defining the role of social work on indigent policy design and implementation in South Africa
International Review of Social Sciences Research
social work
indigents
public policy
municipality
policy design
policy implementation
title Social workers and policy practice: (Re)Defining the role of social work on indigent policy design and implementation in South Africa
title_full Social workers and policy practice: (Re)Defining the role of social work on indigent policy design and implementation in South Africa
title_fullStr Social workers and policy practice: (Re)Defining the role of social work on indigent policy design and implementation in South Africa
title_full_unstemmed Social workers and policy practice: (Re)Defining the role of social work on indigent policy design and implementation in South Africa
title_short Social workers and policy practice: (Re)Defining the role of social work on indigent policy design and implementation in South Africa
title_sort social workers and policy practice re defining the role of social work on indigent policy design and implementation in south africa
topic social work
indigents
public policy
municipality
policy design
policy implementation
url https://iiari.org/journal_article/social-workers-and-policy-practice-redefining-the-role-of-social-work-on-indigent-policy-design-and-implementation-in-south-africa/
work_keys_str_mv AT mollyshayamano socialworkersandpolicypracticeredefiningtheroleofsocialworkonindigentpolicydesignandimplementationinsouthafrica