BiciZen: Lessons in the Development of a Crowdsourcing Mobile App to Make Cities More Bikeable

Improving bikeability is an urban policy goal that cities are pursuing to reduce their transport-related carbon emissions. To support this goal, this paper introduces BiciZen: a collaborative platform that aims to make cities and regions more bikeable. We describe the lessons learned from the develo...

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Main Authors: Jordi Honey-Rosés, Luca Liebscht, Paulo Batista, Boualem Benatallah, Mark Brussel, Johannes Flacke, Jouni Häkli, Kirsi Pauliina Kallio, Theo Lynn, Miki Mäkelä, Lourenço Melo, Gemma Simón-i-Mas, Fernando Vilariño
Format: Article
Language:English
Published: Specialty Publications 2025-03-01
Series:Journal of Participatory Research Methods
Online Access:https://doi.org/10.35844/001c.126552
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author Jordi Honey-Rosés
Luca Liebscht
Paulo Batista
Boualem Benatallah
Mark Brussel
Johannes Flacke
Jouni Häkli
Kirsi Pauliina Kallio
Theo Lynn
Miki Mäkelä
Lourenço Melo
Gemma Simón-i-Mas
Fernando Vilariño
author_facet Jordi Honey-Rosés
Luca Liebscht
Paulo Batista
Boualem Benatallah
Mark Brussel
Johannes Flacke
Jouni Häkli
Kirsi Pauliina Kallio
Theo Lynn
Miki Mäkelä
Lourenço Melo
Gemma Simón-i-Mas
Fernando Vilariño
author_sort Jordi Honey-Rosés
collection DOAJ
description Improving bikeability is an urban policy goal that cities are pursuing to reduce their transport-related carbon emissions. To support this goal, this paper introduces BiciZen: a collaborative platform that aims to make cities and regions more bikeable. We describe the lessons learned from the development of this citizen science project. BiciZen is a mobile phone app that allows users to crowdsource information about their cycling experiences and suggest improvements to cycling infrastructure as well as report positive cycling experiences. BiciZen is open to concerned cyclists, city planners and researchers who wish to document and study cycling phenomena, including patterns of bicycle flows or participation in cycling events. The process of developing BiciZen highlights critical trade-offs pertaining to functionality, speed, cost, and flexibility. We found that when deciding what to include in the platform, the interests of researchers, users and city leaders did not necessarily align. We learned that feedback processes are valuable but highly resource intensive. Less than a year after the launch of BiciZen, we find that uptake has been highest in low-cycling contexts and driven mostly by a small number of super-users. The data collected on the BiciZen platform will provide a historical record of cycling incidents, events, and commentary that can be consulted by all stakeholders, and help advance co-creation and citizen science in the realm of active travel and bicycle mobility.
format Article
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institution Kabale University
issn 2688-0261
language English
publishDate 2025-03-01
publisher Specialty Publications
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series Journal of Participatory Research Methods
spelling doaj-art-d498e78315ba47cda5da879dba4186fe2025-08-20T03:33:11ZengSpecialty PublicationsJournal of Participatory Research Methods2688-02612025-03-016110.35844/001c.126552BiciZen: Lessons in the Development of a Crowdsourcing Mobile App to Make Cities More BikeableJordi Honey-RosésLuca LiebschtPaulo BatistaBoualem BenatallahMark BrusselJohannes FlackeJouni HäkliKirsi Pauliina KallioTheo LynnMiki MäkeläLourenço MeloGemma Simón-i-MasFernando VilariñoImproving bikeability is an urban policy goal that cities are pursuing to reduce their transport-related carbon emissions. To support this goal, this paper introduces BiciZen: a collaborative platform that aims to make cities and regions more bikeable. We describe the lessons learned from the development of this citizen science project. BiciZen is a mobile phone app that allows users to crowdsource information about their cycling experiences and suggest improvements to cycling infrastructure as well as report positive cycling experiences. BiciZen is open to concerned cyclists, city planners and researchers who wish to document and study cycling phenomena, including patterns of bicycle flows or participation in cycling events. The process of developing BiciZen highlights critical trade-offs pertaining to functionality, speed, cost, and flexibility. We found that when deciding what to include in the platform, the interests of researchers, users and city leaders did not necessarily align. We learned that feedback processes are valuable but highly resource intensive. Less than a year after the launch of BiciZen, we find that uptake has been highest in low-cycling contexts and driven mostly by a small number of super-users. The data collected on the BiciZen platform will provide a historical record of cycling incidents, events, and commentary that can be consulted by all stakeholders, and help advance co-creation and citizen science in the realm of active travel and bicycle mobility.https://doi.org/10.35844/001c.126552
spellingShingle Jordi Honey-Rosés
Luca Liebscht
Paulo Batista
Boualem Benatallah
Mark Brussel
Johannes Flacke
Jouni Häkli
Kirsi Pauliina Kallio
Theo Lynn
Miki Mäkelä
Lourenço Melo
Gemma Simón-i-Mas
Fernando Vilariño
BiciZen: Lessons in the Development of a Crowdsourcing Mobile App to Make Cities More Bikeable
Journal of Participatory Research Methods
title BiciZen: Lessons in the Development of a Crowdsourcing Mobile App to Make Cities More Bikeable
title_full BiciZen: Lessons in the Development of a Crowdsourcing Mobile App to Make Cities More Bikeable
title_fullStr BiciZen: Lessons in the Development of a Crowdsourcing Mobile App to Make Cities More Bikeable
title_full_unstemmed BiciZen: Lessons in the Development of a Crowdsourcing Mobile App to Make Cities More Bikeable
title_short BiciZen: Lessons in the Development of a Crowdsourcing Mobile App to Make Cities More Bikeable
title_sort bicizen lessons in the development of a crowdsourcing mobile app to make cities more bikeable
url https://doi.org/10.35844/001c.126552
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