Benefits and challenges associated with implementation and ongoing use of automated dispensing cabinet for medicines: A scoping review

When deciding whether to adopt a digital healthcare technology, there is a need to fully grasp the benefits as well as understand any potential challenges from the outset, to enable appropriate mitigations to be considered as part of implementation plans. Automated dispensing cabinets (ADCs) have be...

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Main Authors: Yoo Young Jung, Áine Walsh, Jig Patel, Kit Lai
Format: Article
Language:English
Published: Elsevier 2025-06-01
Series:Exploratory Research in Clinical and Social Pharmacy
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Online Access:http://www.sciencedirect.com/science/article/pii/S266727662500040X
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author Yoo Young Jung
Áine Walsh
Jig Patel
Kit Lai
author_facet Yoo Young Jung
Áine Walsh
Jig Patel
Kit Lai
author_sort Yoo Young Jung
collection DOAJ
description When deciding whether to adopt a digital healthcare technology, there is a need to fully grasp the benefits as well as understand any potential challenges from the outset, to enable appropriate mitigations to be considered as part of implementation plans. Automated dispensing cabinets (ADCs) have been increasingly used in hospitals as a means of streamlining medicines use workflows, facilitating medicine management, saving costs, and improving patient safety. Manufacturers commonly reference the benefits of ADCs but rarely outline the challenges. It is important that senior leaders in healthcare understand both the benefits and challenges of ADCs prior to implementation, to ensure the technology is implemented in areas where the benefits can be most maximally achieved and the challenges mitigated in so far as possible. A scoping review methodology was used to map existing literature focussing on the benefits and challenges of ADC use with medicines. Following a preliminary search to identify key terms, extensive literature searches were conducted in Medline, PubMed, CINAHL, Embase, Global Health, and Web of Science. Among 234 articles identified from the search, 54 articles were included for full data extraction. Extracted information included publication date and origin, study aims & objectives, study setting, medication distribution model, technology infrastructure, overarching category, area of focus, and key findings. The findings were discussed in terms of implications for broad trends and future research directions. Although results indicate that there is an abundance of published literature on benefits and challenges associated with ADC use with medicines, there are only a handful of UK studies. Differences in settings, distribution models, workflows and technology infrastructure limit the overall ability to generalise findings. Further UK-based studies carried out in different settings with varying levels of technological infrastructure is imperative to not only track the impact of ADCs but also to inform practice to ensure the continued delivery of benefits. Further studies focusing particularly on the impact of stock optimisation and the management of CDs (Controlled drugs) would be key areas of focus.
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spelling doaj-art-d47eaa1af6c74ee6ae1bd541cf0bafe72025-08-20T03:10:27ZengElsevierExploratory Research in Clinical and Social Pharmacy2667-27662025-06-011810059910.1016/j.rcsop.2025.100599Benefits and challenges associated with implementation and ongoing use of automated dispensing cabinet for medicines: A scoping reviewYoo Young Jung0Áine Walsh1Jig Patel2Kit Lai3King's College University, Stamford St, London SE1 9NH, UK; Corresponding author.Pharmacy department, Level 1 Cheyne Wing, King's College Hospital NHS Foundation Trust, SE5 9RS, London, UKDepartment of Haematological Medicine, King's College Hospital, SE5 9RS, London, UK; Institute of Pharmaceutical Science, King's College London, SE5 9RS, London, UKPharmacy department, Level 1 Cheyne Wing, King's College Hospital NHS Foundation Trust, SE5 9RS, London, UKWhen deciding whether to adopt a digital healthcare technology, there is a need to fully grasp the benefits as well as understand any potential challenges from the outset, to enable appropriate mitigations to be considered as part of implementation plans. Automated dispensing cabinets (ADCs) have been increasingly used in hospitals as a means of streamlining medicines use workflows, facilitating medicine management, saving costs, and improving patient safety. Manufacturers commonly reference the benefits of ADCs but rarely outline the challenges. It is important that senior leaders in healthcare understand both the benefits and challenges of ADCs prior to implementation, to ensure the technology is implemented in areas where the benefits can be most maximally achieved and the challenges mitigated in so far as possible. A scoping review methodology was used to map existing literature focussing on the benefits and challenges of ADC use with medicines. Following a preliminary search to identify key terms, extensive literature searches were conducted in Medline, PubMed, CINAHL, Embase, Global Health, and Web of Science. Among 234 articles identified from the search, 54 articles were included for full data extraction. Extracted information included publication date and origin, study aims & objectives, study setting, medication distribution model, technology infrastructure, overarching category, area of focus, and key findings. The findings were discussed in terms of implications for broad trends and future research directions. Although results indicate that there is an abundance of published literature on benefits and challenges associated with ADC use with medicines, there are only a handful of UK studies. Differences in settings, distribution models, workflows and technology infrastructure limit the overall ability to generalise findings. Further UK-based studies carried out in different settings with varying levels of technological infrastructure is imperative to not only track the impact of ADCs but also to inform practice to ensure the continued delivery of benefits. Further studies focusing particularly on the impact of stock optimisation and the management of CDs (Controlled drugs) would be key areas of focus.http://www.sciencedirect.com/science/article/pii/S266727662500040XAutomated dispensing cabinetsADC implementationHospital pharmacyMedication managementHealthcare technologyPharmacy automation
spellingShingle Yoo Young Jung
Áine Walsh
Jig Patel
Kit Lai
Benefits and challenges associated with implementation and ongoing use of automated dispensing cabinet for medicines: A scoping review
Exploratory Research in Clinical and Social Pharmacy
Automated dispensing cabinets
ADC implementation
Hospital pharmacy
Medication management
Healthcare technology
Pharmacy automation
title Benefits and challenges associated with implementation and ongoing use of automated dispensing cabinet for medicines: A scoping review
title_full Benefits and challenges associated with implementation and ongoing use of automated dispensing cabinet for medicines: A scoping review
title_fullStr Benefits and challenges associated with implementation and ongoing use of automated dispensing cabinet for medicines: A scoping review
title_full_unstemmed Benefits and challenges associated with implementation and ongoing use of automated dispensing cabinet for medicines: A scoping review
title_short Benefits and challenges associated with implementation and ongoing use of automated dispensing cabinet for medicines: A scoping review
title_sort benefits and challenges associated with implementation and ongoing use of automated dispensing cabinet for medicines a scoping review
topic Automated dispensing cabinets
ADC implementation
Hospital pharmacy
Medication management
Healthcare technology
Pharmacy automation
url http://www.sciencedirect.com/science/article/pii/S266727662500040X
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