Pandemic platform governance: Mapping the global ecosystem of COVID-19 response apps

This article provides an exploratory systematic mapping of the global ecosystem of COVID-19 pandemic response apps. After considering policy updates by Google Play’s and Apple’s App Store, we analyse all the available response apps in July 2020; their different response types; the apps’ developers a...

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Main Authors: Michael Dieter, Anne Helmond, Nathaniel Tkacz, Fernando van der Vlist, Esther Weltevrede
Format: Article
Language:English
Published: Alexander von Humboldt Institute for Internet and Society 2021-08-01
Series:Internet Policy Review
Subjects:
Online Access:https://policyreview.info/node/1568
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author Michael Dieter
Anne Helmond
Nathaniel Tkacz
Fernando van der Vlist
Esther Weltevrede
author_facet Michael Dieter
Anne Helmond
Nathaniel Tkacz
Fernando van der Vlist
Esther Weltevrede
author_sort Michael Dieter
collection DOAJ
description This article provides an exploratory systematic mapping of the global ecosystem of COVID-19 pandemic response apps. After considering policy updates by Google Play’s and Apple’s App Store, we analyse all the available response apps in July 2020; their different response types; the apps’ developers and geographical distribution; the ecosystem’s ‘generativity’ and developers’ responsiveness during the unfolding pandemic; the apps’ discursive positioning; and material conditions of their development. Google and Apple are gatekeepers of these app ecosystems and exercise control on different layers, shaping the pandemic app response as well as the relationships between governments, citizens, and other actors. We suggest that this global ecosystem of pandemic responses reflects an exceptional mode of what we call ‘pandemic platform governance’, where platforms have negotiated their commercial interests and the public interest in exceptional circumstances.
format Article
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issn 2197-6775
language English
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publisher Alexander von Humboldt Institute for Internet and Society
record_format Article
series Internet Policy Review
spelling doaj-art-d47277411c8f43bcb5906448da1adb5b2025-08-20T02:02:50ZengAlexander von Humboldt Institute for Internet and SocietyInternet Policy Review2197-67752021-08-0110310.14763/2021.3.1568Pandemic platform governance: Mapping the global ecosystem of COVID-19 response appsMichael Dieter0Anne Helmond1Nathaniel Tkacz2Fernando van der Vlist3https://orcid.org/0000-0003-1401-0325Esther Weltevrede4University of WarwickUniversity of AmsterdamUniversity of WarwickUniversity of SiegenUniversity of AmsterdamThis article provides an exploratory systematic mapping of the global ecosystem of COVID-19 pandemic response apps. After considering policy updates by Google Play’s and Apple’s App Store, we analyse all the available response apps in July 2020; their different response types; the apps’ developers and geographical distribution; the ecosystem’s ‘generativity’ and developers’ responsiveness during the unfolding pandemic; the apps’ discursive positioning; and material conditions of their development. Google and Apple are gatekeepers of these app ecosystems and exercise control on different layers, shaping the pandemic app response as well as the relationships between governments, citizens, and other actors. We suggest that this global ecosystem of pandemic responses reflects an exceptional mode of what we call ‘pandemic platform governance’, where platforms have negotiated their commercial interests and the public interest in exceptional circumstances.https://policyreview.info/node/1568App StorePlatform governancecovid-19App studies
spellingShingle Michael Dieter
Anne Helmond
Nathaniel Tkacz
Fernando van der Vlist
Esther Weltevrede
Pandemic platform governance: Mapping the global ecosystem of COVID-19 response apps
Internet Policy Review
App Store
Platform governance
covid-19
App studies
title Pandemic platform governance: Mapping the global ecosystem of COVID-19 response apps
title_full Pandemic platform governance: Mapping the global ecosystem of COVID-19 response apps
title_fullStr Pandemic platform governance: Mapping the global ecosystem of COVID-19 response apps
title_full_unstemmed Pandemic platform governance: Mapping the global ecosystem of COVID-19 response apps
title_short Pandemic platform governance: Mapping the global ecosystem of COVID-19 response apps
title_sort pandemic platform governance mapping the global ecosystem of covid 19 response apps
topic App Store
Platform governance
covid-19
App studies
url https://policyreview.info/node/1568
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AT annehelmond pandemicplatformgovernancemappingtheglobalecosystemofcovid19responseapps
AT nathanieltkacz pandemicplatformgovernancemappingtheglobalecosystemofcovid19responseapps
AT fernandovandervlist pandemicplatformgovernancemappingtheglobalecosystemofcovid19responseapps
AT estherweltevrede pandemicplatformgovernancemappingtheglobalecosystemofcovid19responseapps