Systematic Review of Service Quality Models in Construction

Systematic Review of Service Quality Models in Construction

The construction industry is undergoing a significant transformation due to the increasing influence of digital technology, sustainability requirements, and diverse stakeholder expectations, which highlights the need to update the existing service quality models accordingly. However, the traditional...

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Bibliographic Details
Main Authors: Rongxu Liu, Voicu Ion Sucala, Martino Luis, Lama Soliman Khaled
Format: Article
Language:English
Published: MDPI AG 2025-07-01
Series:Buildings
Subjects:
service quality
construction management
construction digital integration
Online Access:https://www.mdpi.com/2075-5309/15/13/2331
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