Analyzing the use of fact-checking tools in disaster-risk reduction in Europe through the lens of the heuristic-systematic model

Abstract Journalists, emergency responders, and the general public facing natural and anthropogenic disasters frequently disseminate emergency information via social media. The spread of fake news during disasters can, however, disrupt the crisis management process and increase victim numbers. Ident...

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Main Authors: Nadejda Komendantova, Tahereh Zobeidi, Masoud Yazdanpanah
Format: Article
Language:English
Published: Nature Portfolio 2025-05-01
Series:Scientific Reports
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Online Access:https://doi.org/10.1038/s41598-025-03099-0
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author Nadejda Komendantova
Tahereh Zobeidi
Masoud Yazdanpanah
author_facet Nadejda Komendantova
Tahereh Zobeidi
Masoud Yazdanpanah
author_sort Nadejda Komendantova
collection DOAJ
description Abstract Journalists, emergency responders, and the general public facing natural and anthropogenic disasters frequently disseminate emergency information via social media. The spread of fake news during disasters can, however, disrupt the crisis management process and increase victim numbers. Identifying false information can curb its spread and reduce its impact on people’s attitudes and behaviors. Understanding how and why people in a disaster situation use fact-checking tools is crucial, as disaster-risk messages containing false content can usually be detected using systematic or heuristic processing. This study applies the heuristic-systematic model (HSM) to analyze social media users’ intention to use fact-checking tools. The empirical study data derived from 202 questionnaires collected through an online survey of residents of countries of the European Union. The results of structural equation modeling show the credibility of using HSM to analyze the intention to use fact-checking tools. About 33% of the changes in people’s intention to use fact-checking tools are predicted by this model. This study has implications for the use of theoretical models in communication science to predict intention to use fact-checking tools in disaster risk-reduction situations.
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spelling doaj-art-d40158a1f38f4efba495b76187ce99bc2025-08-20T03:16:52ZengNature PortfolioScientific Reports2045-23222025-05-0115111110.1038/s41598-025-03099-0Analyzing the use of fact-checking tools in disaster-risk reduction in Europe through the lens of the heuristic-systematic modelNadejda Komendantova0Tahereh Zobeidi1Masoud Yazdanpanah2Advancing Systems Analysis Program, International Institute for Applied Systems Analysis (IIASA)Advancing Systems Analysis Program, International Institute for Applied Systems Analysis (IIASA)Advancing Systems Analysis Program, International Institute for Applied Systems Analysis (IIASA)Abstract Journalists, emergency responders, and the general public facing natural and anthropogenic disasters frequently disseminate emergency information via social media. The spread of fake news during disasters can, however, disrupt the crisis management process and increase victim numbers. Identifying false information can curb its spread and reduce its impact on people’s attitudes and behaviors. Understanding how and why people in a disaster situation use fact-checking tools is crucial, as disaster-risk messages containing false content can usually be detected using systematic or heuristic processing. This study applies the heuristic-systematic model (HSM) to analyze social media users’ intention to use fact-checking tools. The empirical study data derived from 202 questionnaires collected through an online survey of residents of countries of the European Union. The results of structural equation modeling show the credibility of using HSM to analyze the intention to use fact-checking tools. About 33% of the changes in people’s intention to use fact-checking tools are predicted by this model. This study has implications for the use of theoretical models in communication science to predict intention to use fact-checking tools in disaster risk-reduction situations.https://doi.org/10.1038/s41598-025-03099-0MisinformationFake newsFact-checking toolsBehavioral intentionHSM
spellingShingle Nadejda Komendantova
Tahereh Zobeidi
Masoud Yazdanpanah
Analyzing the use of fact-checking tools in disaster-risk reduction in Europe through the lens of the heuristic-systematic model
Scientific Reports
Misinformation
Fake news
Fact-checking tools
Behavioral intention
HSM
title Analyzing the use of fact-checking tools in disaster-risk reduction in Europe through the lens of the heuristic-systematic model
title_full Analyzing the use of fact-checking tools in disaster-risk reduction in Europe through the lens of the heuristic-systematic model
title_fullStr Analyzing the use of fact-checking tools in disaster-risk reduction in Europe through the lens of the heuristic-systematic model
title_full_unstemmed Analyzing the use of fact-checking tools in disaster-risk reduction in Europe through the lens of the heuristic-systematic model
title_short Analyzing the use of fact-checking tools in disaster-risk reduction in Europe through the lens of the heuristic-systematic model
title_sort analyzing the use of fact checking tools in disaster risk reduction in europe through the lens of the heuristic systematic model
topic Misinformation
Fake news
Fact-checking tools
Behavioral intention
HSM
url https://doi.org/10.1038/s41598-025-03099-0
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AT masoudyazdanpanah analyzingtheuseoffactcheckingtoolsindisasterriskreductionineuropethroughthelensoftheheuristicsystematicmodel