Harnessing the Power of Multi-Source Media Platforms for Public Perception Analysis: Insights from the Ohio Train Derailment

Media platforms provide an effective way to gauge public perceptions, especially during mass disruption events. This research explores public responses to the 2023 Ohio train derailment event through Twitter, currently known as X, and Google Trends. It aims to unveil public sentiments and attitudes...

Full description

Saved in:
Bibliographic Details
Main Authors: Tao Hu, Xiao Huang, Yun Li, Xiaokang Fu
Format: Article
Language:English
Published: MDPI AG 2025-04-01
Series:Big Data and Cognitive Computing
Subjects:
Online Access:https://www.mdpi.com/2504-2289/9/4/88
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1850183311643639808
author Tao Hu
Xiao Huang
Yun Li
Xiaokang Fu
author_facet Tao Hu
Xiao Huang
Yun Li
Xiaokang Fu
author_sort Tao Hu
collection DOAJ
description Media platforms provide an effective way to gauge public perceptions, especially during mass disruption events. This research explores public responses to the 2023 Ohio train derailment event through Twitter, currently known as X, and Google Trends. It aims to unveil public sentiments and attitudes by employing sentiment analysis using the Valence Aware Dictionary and Sentiment Reasoner (VADER) and topic modeling using Latent Dirichlet Allocation (LDA) on geotagged tweets across three phases of the event: impact and immediate response, investigation, and recovery. Additionally, the Self-Organizing Map (SOM) model is employed to conduct time-series clustering analysis of Google search patterns, offering a deeper understanding into the event’s spatial and temporal impact on society. The results reveal that public perceptions related to pollution in communities exhibited an inverted U-shaped curve during the initial two phases on both the Twitter and Google Search platforms. However, in the third phase, the trends diverged. While public awareness declined on Google Search, it experienced an uptick on Twitter, a shift that can be attributed to governmental responses. Furthermore, the topics of Twitter discussions underwent a transition across three phases, changing from a focus on the causes of fires and evacuation strategies in Phase 1, to river pollution and trusteeship issues in Phase 2, and finally converging on government actions and community safety in Phase 3. Overall, this study advances a multi-platform and multi-method framework to uncover the spatiotemporal dynamics of public perception during disasters, offering actionable insights for real-time, region-specific crisis management.
format Article
id doaj-art-d346699ffae94046b25cd40b4e722eaa
institution OA Journals
issn 2504-2289
language English
publishDate 2025-04-01
publisher MDPI AG
record_format Article
series Big Data and Cognitive Computing
spelling doaj-art-d346699ffae94046b25cd40b4e722eaa2025-08-20T02:17:24ZengMDPI AGBig Data and Cognitive Computing2504-22892025-04-01948810.3390/bdcc9040088Harnessing the Power of Multi-Source Media Platforms for Public Perception Analysis: Insights from the Ohio Train DerailmentTao Hu0Xiao Huang1Yun Li2Xiaokang Fu3Department of Geography, Oklahoma State University, Stillwater, OK 74074, USADepartment of Environmental Sciences, Emory University, Atlanta, GA 30322, USADepartment of Computer Science, Emory University, Atlanta, GA 30322, USACenter for Geographic Analysis, Harvard University, Cambridge, MA 02138, USAMedia platforms provide an effective way to gauge public perceptions, especially during mass disruption events. This research explores public responses to the 2023 Ohio train derailment event through Twitter, currently known as X, and Google Trends. It aims to unveil public sentiments and attitudes by employing sentiment analysis using the Valence Aware Dictionary and Sentiment Reasoner (VADER) and topic modeling using Latent Dirichlet Allocation (LDA) on geotagged tweets across three phases of the event: impact and immediate response, investigation, and recovery. Additionally, the Self-Organizing Map (SOM) model is employed to conduct time-series clustering analysis of Google search patterns, offering a deeper understanding into the event’s spatial and temporal impact on society. The results reveal that public perceptions related to pollution in communities exhibited an inverted U-shaped curve during the initial two phases on both the Twitter and Google Search platforms. However, in the third phase, the trends diverged. While public awareness declined on Google Search, it experienced an uptick on Twitter, a shift that can be attributed to governmental responses. Furthermore, the topics of Twitter discussions underwent a transition across three phases, changing from a focus on the causes of fires and evacuation strategies in Phase 1, to river pollution and trusteeship issues in Phase 2, and finally converging on government actions and community safety in Phase 3. Overall, this study advances a multi-platform and multi-method framework to uncover the spatiotemporal dynamics of public perception during disasters, offering actionable insights for real-time, region-specific crisis management.https://www.mdpi.com/2504-2289/9/4/88social mediadisaster managementsentiment analysistopic modeling
spellingShingle Tao Hu
Xiao Huang
Yun Li
Xiaokang Fu
Harnessing the Power of Multi-Source Media Platforms for Public Perception Analysis: Insights from the Ohio Train Derailment
Big Data and Cognitive Computing
social media
disaster management
sentiment analysis
topic modeling
title Harnessing the Power of Multi-Source Media Platforms for Public Perception Analysis: Insights from the Ohio Train Derailment
title_full Harnessing the Power of Multi-Source Media Platforms for Public Perception Analysis: Insights from the Ohio Train Derailment
title_fullStr Harnessing the Power of Multi-Source Media Platforms for Public Perception Analysis: Insights from the Ohio Train Derailment
title_full_unstemmed Harnessing the Power of Multi-Source Media Platforms for Public Perception Analysis: Insights from the Ohio Train Derailment
title_short Harnessing the Power of Multi-Source Media Platforms for Public Perception Analysis: Insights from the Ohio Train Derailment
title_sort harnessing the power of multi source media platforms for public perception analysis insights from the ohio train derailment
topic social media
disaster management
sentiment analysis
topic modeling
url https://www.mdpi.com/2504-2289/9/4/88
work_keys_str_mv AT taohu harnessingthepowerofmultisourcemediaplatformsforpublicperceptionanalysisinsightsfromtheohiotrainderailment
AT xiaohuang harnessingthepowerofmultisourcemediaplatformsforpublicperceptionanalysisinsightsfromtheohiotrainderailment
AT yunli harnessingthepowerofmultisourcemediaplatformsforpublicperceptionanalysisinsightsfromtheohiotrainderailment
AT xiaokangfu harnessingthepowerofmultisourcemediaplatformsforpublicperceptionanalysisinsightsfromtheohiotrainderailment