Assessing the reliability of automatic sentiment analysis tools on rating the sentiment of reviews of NHS dental practices in England.

<h4>Background</h4>Online reviews may act as a rich source of data to assess the quality of dental practices. Assessing the content and sentiment of reviews on a large scale is time consuming and expensive. Automation of the process of assigning sentiment to big data samples of reviews m...

Full description

Saved in:
Bibliographic Details
Main Authors: Matthew Byrne, Lucy O'Malley, Anne-Marie Glenny, Iain Pretty, Martin Tickle
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2021-01-01
Series:PLoS ONE
Online Access:https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0259797&type=printable
Tags: Add Tag
No Tags, Be the first to tag this record!