The influence of psychosocial factors on productivity when implementing new office designs - a longitudinal explorative study in the Swedish public sector

Abstract Background In implementation of new office designs the process is of great importance for a successful outcome in terms of a healthy work environment and productivity. Knowledge regarding psychosocial factors needs to be applied early in the implementation process. The study’s objective was...

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Main Authors: Åsa Stöllman, Magnus Svartengren, Erik Lampa, Teresia Nyman
Format: Article
Language:English
Published: BMC 2025-05-01
Series:BMC Public Health
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Online Access:https://doi.org/10.1186/s12889-025-22953-4
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author Åsa Stöllman
Magnus Svartengren
Erik Lampa
Teresia Nyman
author_facet Åsa Stöllman
Magnus Svartengren
Erik Lampa
Teresia Nyman
author_sort Åsa Stöllman
collection DOAJ
description Abstract Background In implementation of new office designs the process is of great importance for a successful outcome in terms of a healthy work environment and productivity. Knowledge regarding psychosocial factors needs to be applied early in the implementation process. The study’s objective was to explore potential associations between pre-existing psychosocial factors before implementation of open plan office solutions, and self-reported production loss due to work environment problems after the implementation. Method Two departments in two large public organisations were included in the study; organisation A with 598 employees across twelve units, and organisation B with 304 employees across six units. At baseline and follow-up, the participants completed a questionnaire. Paired analyses regarding office types, psychosocial factors and production were performed. Ordinal logistic regression was used for analysing associations between baseline psychosocial factors; communication, leadership, relational justice, and self-reported production loss due to work environment problems at follow up. Results Several pre-existing psychosocial factors before implementation of new office designs were found to be associated with self-reported production loss due to work environment problems at follow-up. Collaboration within units emerged as a significant factor in both organisations, where a more favourable collaboration was seen as a protective factor, suggesting its importance. The results were more pronounced for Organisation B, where control of decisions, collaboration between units, and all three factors related to leadership: support from superiors, relational justice, and trust in management were significant. The direction of the associations for these variables were the same in Organisation A, but the results did not reach statistical significance. The reverse was seen for quantitative demands restoration from sleep, and attitudes towards relocation where statistically significant associations were found solely in Organisation A. Conclusions Although several psychosocial factors seemed to matter for a positive result of an office change, the present study contributes primarily with the knowledge that change always takes place in a unique context for each specific organisation. The mechanisms are interconnected and complex, concerning for instance organisational culture and structure, characteristics of work tasks, and differences in the implementation process.
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spelling doaj-art-d2fe92073bb24d7b909f4f7f85caf5762025-08-20T03:08:45ZengBMCBMC Public Health1471-24582025-05-0125111710.1186/s12889-025-22953-4The influence of psychosocial factors on productivity when implementing new office designs - a longitudinal explorative study in the Swedish public sectorÅsa Stöllman0Magnus Svartengren1Erik Lampa2Teresia Nyman3Department of Medical Sciences, Occupational and Environmental Medicine, Uppsala UniversityDepartment of Medical Sciences, Occupational and Environmental Medicine, Uppsala UniversityDepartment of Medical Sciences, Clinical Epidemiology, Uppsala UniversityDepartment of Medical Sciences, Occupational and Environmental Medicine, Uppsala UniversityAbstract Background In implementation of new office designs the process is of great importance for a successful outcome in terms of a healthy work environment and productivity. Knowledge regarding psychosocial factors needs to be applied early in the implementation process. The study’s objective was to explore potential associations between pre-existing psychosocial factors before implementation of open plan office solutions, and self-reported production loss due to work environment problems after the implementation. Method Two departments in two large public organisations were included in the study; organisation A with 598 employees across twelve units, and organisation B with 304 employees across six units. At baseline and follow-up, the participants completed a questionnaire. Paired analyses regarding office types, psychosocial factors and production were performed. Ordinal logistic regression was used for analysing associations between baseline psychosocial factors; communication, leadership, relational justice, and self-reported production loss due to work environment problems at follow up. Results Several pre-existing psychosocial factors before implementation of new office designs were found to be associated with self-reported production loss due to work environment problems at follow-up. Collaboration within units emerged as a significant factor in both organisations, where a more favourable collaboration was seen as a protective factor, suggesting its importance. The results were more pronounced for Organisation B, where control of decisions, collaboration between units, and all three factors related to leadership: support from superiors, relational justice, and trust in management were significant. The direction of the associations for these variables were the same in Organisation A, but the results did not reach statistical significance. The reverse was seen for quantitative demands restoration from sleep, and attitudes towards relocation where statistically significant associations were found solely in Organisation A. Conclusions Although several psychosocial factors seemed to matter for a positive result of an office change, the present study contributes primarily with the knowledge that change always takes place in a unique context for each specific organisation. The mechanisms are interconnected and complex, concerning for instance organisational culture and structure, characteristics of work tasks, and differences in the implementation process.https://doi.org/10.1186/s12889-025-22953-4Psychosocial factorsWork environmentOffice changesProductivityLeadershipRelational justice
spellingShingle Åsa Stöllman
Magnus Svartengren
Erik Lampa
Teresia Nyman
The influence of psychosocial factors on productivity when implementing new office designs - a longitudinal explorative study in the Swedish public sector
BMC Public Health
Psychosocial factors
Work environment
Office changes
Productivity
Leadership
Relational justice
title The influence of psychosocial factors on productivity when implementing new office designs - a longitudinal explorative study in the Swedish public sector
title_full The influence of psychosocial factors on productivity when implementing new office designs - a longitudinal explorative study in the Swedish public sector
title_fullStr The influence of psychosocial factors on productivity when implementing new office designs - a longitudinal explorative study in the Swedish public sector
title_full_unstemmed The influence of psychosocial factors on productivity when implementing new office designs - a longitudinal explorative study in the Swedish public sector
title_short The influence of psychosocial factors on productivity when implementing new office designs - a longitudinal explorative study in the Swedish public sector
title_sort influence of psychosocial factors on productivity when implementing new office designs a longitudinal explorative study in the swedish public sector
topic Psychosocial factors
Work environment
Office changes
Productivity
Leadership
Relational justice
url https://doi.org/10.1186/s12889-025-22953-4
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