FACTORS INFLUENCING THE PERCEPTION OF TECHNOLOGY FIT IN MSMEs' TECHNOLOGY ADOPTION PROCESS

This study aims to understand how micro, small, and medium enterprises perceive technology to decide whether or not to adopt it in their business. An in depth exploratory interview is conducted with each of the 12 participants. The results are then interpreted to understand them entirely while the...

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Main Authors: Elia Mahatma Rayhan Soetopo, Viga Syarafina, Nadya Natasha Alimin, Haryadi Sudibjo
Format: Article
Language:English
Published: Universitas Nusa Cendana 2025-03-01
Series:Journal of Management Small and Medium Enterprises (SME's)
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Online Access:https://ejurnal.undana.ac.id/index.php/JEM/article/view/15300
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author Elia Mahatma Rayhan Soetopo
Viga Syarafina
Nadya Natasha Alimin
Haryadi Sudibjo
author_facet Elia Mahatma Rayhan Soetopo
Viga Syarafina
Nadya Natasha Alimin
Haryadi Sudibjo
author_sort Elia Mahatma Rayhan Soetopo
collection DOAJ
description This study aims to understand how micro, small, and medium enterprises perceive technology to decide whether or not to adopt it in their business. An in depth exploratory interview is conducted with each of the 12 participants. The results are then interpreted to understand them entirely while the findings are then categorized into a framework. This study finds that word of mouth, observations of peers, personal knowledge, and cross-generational interaction influence the perception on whether or not certain technology is fit for adoption. Meanwhile, safety, time, automation, opportunity, reliability, risk of malfunction, and ease of use are factors that are mostly perceived by users. This research is limited to understanding what the variables in the perception process are. Further research to test the validity in a large scale quantitatively is recommended for subsequent research. Keywords: Micro Small and Medium Enterprises (MSMEs); Digital Technology; Technology Adoption Process; Perception Factors; Technology Fit  
format Article
id doaj-art-d2f9a89cc8d846daad37d04299a81010
institution OA Journals
issn 2502-2385
2723-469X
language English
publishDate 2025-03-01
publisher Universitas Nusa Cendana
record_format Article
series Journal of Management Small and Medium Enterprises (SME's)
spelling doaj-art-d2f9a89cc8d846daad37d04299a810102025-08-20T01:47:28ZengUniversitas Nusa CendanaJournal of Management Small and Medium Enterprises (SME's)2502-23852723-469X2025-03-0118110.35508/jom.v18i1.15300FACTORS INFLUENCING THE PERCEPTION OF TECHNOLOGY FIT IN MSMEs' TECHNOLOGY ADOPTION PROCESSElia Mahatma Rayhan Soetopo0Viga Syarafina1Nadya Natasha Alimin2Haryadi Sudibjo3Masters Program, School of Business and Economics, Universitas Prasetiya MulyaMasters Program, School of Business and Economics, Universitas Prasetiya MulyaMasters Program, School of Business and Economics, Universitas Prasetiya MulyaMasters Program, School of Business and Economics, Universitas Prasetiya Mulya This study aims to understand how micro, small, and medium enterprises perceive technology to decide whether or not to adopt it in their business. An in depth exploratory interview is conducted with each of the 12 participants. The results are then interpreted to understand them entirely while the findings are then categorized into a framework. This study finds that word of mouth, observations of peers, personal knowledge, and cross-generational interaction influence the perception on whether or not certain technology is fit for adoption. Meanwhile, safety, time, automation, opportunity, reliability, risk of malfunction, and ease of use are factors that are mostly perceived by users. This research is limited to understanding what the variables in the perception process are. Further research to test the validity in a large scale quantitatively is recommended for subsequent research. Keywords: Micro Small and Medium Enterprises (MSMEs); Digital Technology; Technology Adoption Process; Perception Factors; Technology Fit   https://ejurnal.undana.ac.id/index.php/JEM/article/view/15300Micro Small and Medium Enterprises (MSMEs)Digital TechnologyTechnology Adoption ProcessPerception FactorsTechnology Fit
spellingShingle Elia Mahatma Rayhan Soetopo
Viga Syarafina
Nadya Natasha Alimin
Haryadi Sudibjo
FACTORS INFLUENCING THE PERCEPTION OF TECHNOLOGY FIT IN MSMEs' TECHNOLOGY ADOPTION PROCESS
Journal of Management Small and Medium Enterprises (SME's)
Micro Small and Medium Enterprises (MSMEs)
Digital Technology
Technology Adoption Process
Perception Factors
Technology Fit
title FACTORS INFLUENCING THE PERCEPTION OF TECHNOLOGY FIT IN MSMEs' TECHNOLOGY ADOPTION PROCESS
title_full FACTORS INFLUENCING THE PERCEPTION OF TECHNOLOGY FIT IN MSMEs' TECHNOLOGY ADOPTION PROCESS
title_fullStr FACTORS INFLUENCING THE PERCEPTION OF TECHNOLOGY FIT IN MSMEs' TECHNOLOGY ADOPTION PROCESS
title_full_unstemmed FACTORS INFLUENCING THE PERCEPTION OF TECHNOLOGY FIT IN MSMEs' TECHNOLOGY ADOPTION PROCESS
title_short FACTORS INFLUENCING THE PERCEPTION OF TECHNOLOGY FIT IN MSMEs' TECHNOLOGY ADOPTION PROCESS
title_sort factors influencing the perception of technology fit in msmes technology adoption process
topic Micro Small and Medium Enterprises (MSMEs)
Digital Technology
Technology Adoption Process
Perception Factors
Technology Fit
url https://ejurnal.undana.ac.id/index.php/JEM/article/view/15300
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AT vigasyarafina factorsinfluencingtheperceptionoftechnologyfitinmsmestechnologyadoptionprocess
AT nadyanatashaalimin factorsinfluencingtheperceptionoftechnologyfitinmsmestechnologyadoptionprocess
AT haryadisudibjo factorsinfluencingtheperceptionoftechnologyfitinmsmestechnologyadoptionprocess