Characteristics of positive feedback provided by UK health service users: content analysis of examples from two databases

Background Most feedback received by health services is positive. Our systematic scoping review mapped all available empirical evidence for how positive patient feedback creates healthcare change. Most included papers did not provide specific details on positive feedback characteristics.Objectives D...

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Bibliographic Details
Main Authors: Mike Slade, Stefan Rennick-Egglestone, Richard Byng, Alex Stirzaker, Alex Russell, Rebecca Lloyd, Fiona Ng
Format: Article
Language:English
Published: BMJ Publishing Group 2024-09-01
Series:BMJ Health & Care Informatics
Online Access:https://informatics.bmj.com/content/31/1/e101113.full
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