THE QUALITY OF THE EDUCATIONAL PROCESS IN THE UNIVERSITY THROUGH STUDENTS’ EYES

THE QUALITY OF THE EDUCATIONAL PROCESS IN THE UNIVERSITY THROUGH STUDENTS’ EYES

The aim of the article is to describe and analyse the basic requirements and expectations of consumers of educational services, which the educationa organization during the planning and implementation of the activities shouldbe guided by.Methods. The methods involve theoretical and empirical data co...

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Bibliographic Details
Main Authors: S. S. Kotova, I. I. Hasanova
Format: Article
Language:Russian
Published: Russian State Vocational Pedagogical University 2016-12-01
Series:Образование и наука
Subjects:
service
quality of services
educational services
consumers
consumer satisfaction
quality of educational process
Online Access:https://www.edscience.ru/jour/article/view/717
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