Optimization of the remote system library and information services of V. I. Vernadskyi National Library of Ukraine (based on marketing research)

The purpose of the article is to highlight methodological aspects, the results of a survey of users of the V. I. Vernadskyi National Library of Ukraine (VNLU), aimed at studying the needs and interest of users in electronic information resources of the remote library and information service system....

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Main Authors: Yakovenko Olena, Turovska Lesia
Format: Article
Language:English
Published: Vernadsky National Library of Ukraine 2024-01-01
Series:Наукові праці Національної бібліотеки України імені В.І. Вернадського
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Online Access: http://nbuv.gov.ua/j-pdf/npnbuimviv_2024_72_33.pdf
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author Yakovenko Olena
Turovska Lesia
author_facet Yakovenko Olena
Turovska Lesia
author_sort Yakovenko Olena
collection DOAJ
description The purpose of the article is to highlight methodological aspects, the results of a survey of users of the V. I. Vernadskyi National Library of Ukraine (VNLU), aimed at studying the needs and interest of users in electronic information resources of the remote library and information service system. Methodological basis of the research: system approach, system-structural and comparative analysis, synthesis, monitoring, marketing approach. The scientific novelty consists in the development of methodological principles for studying the information needs of remote users of the scientific library, analytical coverage of the results of the conducted marketing research. Conclusions. The conducted library marketing research made it possible to analyze user requests for various types of electronic products, to summarize their wishes and comments; to determine the criteria of user satisfaction with remote library and information services of the VNLU; compare proposals for balancing the information needs of users with the capabilities of the scientific library.
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publishDate 2024-01-01
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series Наукові праці Національної бібліотеки України імені В.І. Вернадського
spelling doaj-art-d0b00de0a8ce4db5b19c19f2270b73652025-08-20T02:19:45ZengVernadsky National Library of UkraineНаукові праці Національної бібліотеки України імені В.І. Вернадського2224-95162024-01-0172512541Optimization of the remote system library and information services of V. I. Vernadskyi National Library of Ukraine (based on marketing research)Yakovenko OlenaTurovska LesiaThe purpose of the article is to highlight methodological aspects, the results of a survey of users of the V. I. Vernadskyi National Library of Ukraine (VNLU), aimed at studying the needs and interest of users in electronic information resources of the remote library and information service system. Methodological basis of the research: system approach, system-structural and comparative analysis, synthesis, monitoring, marketing approach. The scientific novelty consists in the development of methodological principles for studying the information needs of remote users of the scientific library, analytical coverage of the results of the conducted marketing research. Conclusions. The conducted library marketing research made it possible to analyze user requests for various types of electronic products, to summarize their wishes and comments; to determine the criteria of user satisfaction with remote library and information services of the VNLU; compare proposals for balancing the information needs of users with the capabilities of the scientific library. http://nbuv.gov.ua/j-pdf/npnbuimviv_2024_72_33.pdf electronic information resources, library marketing research, library services, client-oriented approach, remote user, remote library service, v. i. vernadskyi national library of ukraine.
spellingShingle Yakovenko Olena
Turovska Lesia
Optimization of the remote system library and information services of V. I. Vernadskyi National Library of Ukraine (based on marketing research)
Наукові праці Національної бібліотеки України імені В.І. Вернадського
electronic information resources, library marketing research, library services, client-oriented approach, remote user, remote library service, v. i. vernadskyi national library of ukraine.
title Optimization of the remote system library and information services of V. I. Vernadskyi National Library of Ukraine (based on marketing research)
title_full Optimization of the remote system library and information services of V. I. Vernadskyi National Library of Ukraine (based on marketing research)
title_fullStr Optimization of the remote system library and information services of V. I. Vernadskyi National Library of Ukraine (based on marketing research)
title_full_unstemmed Optimization of the remote system library and information services of V. I. Vernadskyi National Library of Ukraine (based on marketing research)
title_short Optimization of the remote system library and information services of V. I. Vernadskyi National Library of Ukraine (based on marketing research)
title_sort optimization of the remote system library and information services of v i vernadskyi national library of ukraine based on marketing research
topic electronic information resources, library marketing research, library services, client-oriented approach, remote user, remote library service, v. i. vernadskyi national library of ukraine.
url http://nbuv.gov.ua/j-pdf/npnbuimviv_2024_72_33.pdf
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AT turovskalesia optimizationoftheremotesystemlibraryandinformationservicesofvivernadskyinationallibraryofukrainebasedonmarketingresearch